Users Guide
• An issue that led to multiple restarts is now resolved. [DDPSUS-1087]
Advanced Authentication
• On Dell Latitude 3450 and 3550 computers running Windows 10, ngerprint authentication now proceeds as expected. [DDPC-1598/
CSF-772]
• After restoring credentials in Password Manager, a second authentication prompt no longer displays. [DDPC-1617]
• Password Manager logon now functions as expected with Dell Remote Management Console logon. [DDPC-2356]
• Occasionally after the computer hibernates or restarts, enrolled ngerprints must be re-enrolled. [DDPC-2812]
Technical Advisories v8.10
Encryption
• Standard practice is that the master installer version is the same version number as the Encryption client installer. However, in this
release, the master installer is v8.10 and the Encryption installer is v8.9.3. Versions will be aligned in the future, to avoid confusion. In the
event that you need support, ProSupport will need your Encryption client version number.
• Setup and activation are not completed for a roaming prole user. [DDPC-2604]
• To upgrade with HCA-encrypted data, issue a policy of Hardware Crypto Accelerator (HCA) = O. After data is unencrypted, issue a
policy of Policy-Based Encryption = On. Then run the v8.10/v8.9.3 installation. [DDPC-2608]
• Added 09/2016 - In the rare case that a user with smart card authentication becomes deactivated, smart card authentication succeeds
for the rst logon after restart for each user but fails on subsequent smart card logon attempts until at least one user restarts the
computer. [DDPC-2721]
• After a computer crash or forced shutdown, encrypted les occasionally become unavailable. To work around this issue, run
WSDeactivate then reactivate the Encryption client. [DDPC-3228]
• With Kaspersky Small Oce Security installed, the Encryption client fails to activate. To work around this issue uninstall Kaspersky Small
Oce Security. [DDPC-3388]
Preboot Authentication
• Added 09/2016 - When PBA is activated on a Windows 7 computer without Microsoft Security Advisory 3033929 installed, the
computer becomes unstable when resuming from sleep (S3). To work around this issue, install Microsoft Security Advisory 3033929
before installing Personal Edition. If Personal Edition is already installed, deactivate PBA and uninstall. After installing the Microsoft
Security Advisory, reinstall Personal Edition. For more information, see https://technet.microsoft.com/en-us/library/security/3033929.
[DDPC-4237]
Resolved Technical Advisories v8.9.1
Encryption
• A Dell Data Protection-encrypted Windows 10 computer can now be upgraded to the Windows 10 Fall Update, after a few prerequisites
are met. The prerequisites must be met, due to a change Microsoft has made to the Windows update process beginning with Windows
10. For more information, see Upgrade to the Windows 10 Anniversary Update. [DDPC-928, DDPC-1146, DDPC-1443]
• Corrected a misspelling of szRegValueLoginTimeout in the registry override variable and log message. [DDPC-966]
• The computer now boots as expected after Intel Rapid Storage Technology drivers are installed. [DDPC-1246]
• The HideOverlayIcons registry setting that is used to hide the encryption icons for all managed users on a computer after the original
installation now works as expected. The HideOverlayIconsOverlay registry setting now eectively hides Dell Data Protection Encryption
overlay icons when File Explorer is refreshed or reopened. [DDPC-1267, DDPC-1327]
• External Media Shield Explorer now launches properly after more than one incorrect password entry when accessing media that has
been provisioned on a Mac. [DDPC-1273]
Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories
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