Users Guide
Technical Advisories v8.10.1
Encryption
• After upgrade to Windows 10, a second restart may be required for encryption to resume. [DDPC-4080]
• When migrating from one edition of Windows to a dierent edition during a Windows 10 upgrade, the Encryption client is not migrated.
The same issue occurs if either the option to keep only personal les or to keep nothing is selected during a Windows 10 upgrade. To
resolve this issue, reinstall the Encryption client after upgrade. [DDPC-4191]
• When WSProbe -z is run to prepare for the Windows 10 Anniversary Update on a computer with Dell Data Protection-encrypted data,
an error may display that says an encryption sweep could not be stopped. To work around this issue, restart the computer and then re-
run WSProbe -z. [DDPC-4254]
• If an encryption sweep is in progress when upgrade is started, the progress bar does not advance in the installer dialog and the length
of upgrade may be extended. [DDPC-4261]
• Direct upgrade from v8.5.1 and earlier on 32-bit operating systems is not supported. To work around this issue, uninstall the previous
version then install the latest version. [DDPC-4268]
• Aventail Access Manager is not supported with the Encryption client on Windows 10 computers. [DDPC-4335]
New Features and Functionality v8.10
• The Windows USB selective suspend feature is now supported.
• Beginning with v8.9.3, Dell Data Protection | Hardware Crypto Accelerator is not supported. Installation and upgrade do not proceed if
Hardware Crypto Accelerator is detected and the computer is disk encrypted with it. In cases where Hardware Crypto Accelerator is
installed but the computer is not disk not encrypted with it, upgrade will proceed. However, Hardware Crypto Accelerator will be
ignored. The last Personal Edition client version to support Hardware Crypto Accelerator functionality is v8.9.1. Support for v8.9.1 will
continue through April 8, 2020.
Resolved Technical Advisories v8.10
Encryption
• Installer logging of launch conditions is improved. [DDPC-918]
• An issue that resulted in a computer occasionally becoming unresponsive after reboot is now resolved. [DDPC-1255]
• The Encryption Removal Agent no longer crashes during decryption of HCA- or SDE-encrypted les if the key bundle is missing or
inaccessible to the Agent. Instead, a message displays that les could not be decrypted. [DDPC-1359]
• An issue that caused the Shield Service to crash is now resolved. [DDPC-2189]
• An issue that led to unresponsiveness after restarting a Windows 10 computer running Advanced Threat Protection is now resolved.
[DDPC-2336]
• An issue that caused a restart and lock at the Windows startup screen on Windows 7 computers running Bitdefender Antivirus is
resolved. [DDPC-2561, DDPSUS-842]
• Default SDE Encryption Rules have been refreshed. [DDPC-2689]
• SDE encryption now proceeds on computers with HCA or a SED, and a log entry stating SDE policies are blocked due to FVE or a SED
disk no longer displays. SDE Encryption is now enabled by default in new installations and upgrades, based on the registry entry HKLM
\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\CMgShield\AlwaysApplySDE set to "1." [DDPC-3273]
• Encryption handling of les that are always in use is improved. [DDPC-3331, DDPC-3333, DDPC-3334]
• Additional data is now provided to Dell Data Protection Server for endpoint status reporting. [DDPC-3332, DDPC-3335]
• Users with common access card authentication can now successfully activate Personal Edition. [DDPSUS-807]
• Windows logon with a smart card now proceeds as expected. [DDPSUS-855]
• Encryption sweep performance is improved on Windows 10 computers running Sophos. [DDPSUS-866]
• An issue that led to an error when EnCase attempted to access encrypted les is resolved. [DDPSUS-923]
• An issue that resulted in occasional computer unresponsiveness after installation but before activation is resolved. [DDPSUS-1037]
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Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories