Deployment Guide

Requirements

• DDP | Security Tools is pre-installed on all Dell Latitude, Optiplex, and Precision computers and on select Dell XPS notebooks, and

meets the following minimum requirements. Should you need to reinstall DDP | Security Tools, ensure that your computer still meets

these requirements. See www.dell.com/support > Endpoint Security Solutions for more information.

• Windows 8.1 should not be installed on drive 1 on self-encrypting drives. This operating system configuration is not supported because

Windows 8.1 creates a recovery partition drive 0 which in turn, breaks Preboot Authentication. Instead, either install Windows 8.1 on

the drive configured as drive 0, or restore Windows 8.1 as an image to any of the drives.

• DDP | Security Tools does not support dynamic disks.

• Computers equipped with self-encrypting drives cannot be used with Hardware Crypto Accelerators. Incompatibilities exist that

prevent the provisioning of the HCA. Note that Dell does not sell computers with self-encrypting drives that support the HCA module.

This unsupported configuration would be an after-market configuration.

• DDP | Security Tools does not support multiboot disk configuration.

• Before installing a new operating system on the client, clear the Trusted Platform Module (TPM) in the BIOS.

• An SED does not require a TPM to provide Advanced Authentication or encryption.

Drivers

• Supported Opal compliant SEDs require updated Intel Rapid Storage Technology Drivers, located at http://www.dell.com/support/

drivers/us/en/19/DriverDetails/Product/latitude-e6440-laptop?

driverId=1KX2H&osCode=W764&fileId=3356216042&languageCode=en&categoryId=SA

NOTE:

Due to the nature of RAID and SEDs, SED management does not support RAID. The issue with "RAID=On" with SEDs

is that RAID requires access to the disk to read and write RAID-related data at a high sector not available on a locked

SED from start and cannot wait to read this data until after the user is logged on. Change the SATA operation in the

BIOS from "RAID=On" to "AHCI" to resolve the issue. If the operating system does not have the AHCI controller

drivers pre-installed, the operating system will blue screen when switched from "RAID=On" to "AHCI."

Client Prerequisites

• The full version of Microsoft .Net Framework 4.5 (or later) is required for Security Tools. All computers shipped from the Dell factory

are pre-installed with the full version of Microsoft .Net Framework 4.5. However, if you are not installing on Dell hardware or are

upgrading Security Tools on older Dell hardware, you should verify which version of Microsoft .Net is installed and update the version,

prior to installing Security Tools to prevent installation/upgrade failures. To install the full version of Microsoft .Net Framework 4.5, go

to https://www.microsoft.com/en-us/download/details.aspx?id=30653

To verify the version of .Net installed, follow these instructions on the computer targeted for installation: http://

msdn.microsoft.com/en-us/library/hh925568(v=vs.110).aspx

• Drivers and firmware for your authentication hardware must be up-to-date on your computer. To obtain drivers and firmware for Dell

computers, go to http://www.dell.com/support/home/us/en/19/Products/?app=drivers and select your computer model. Based on

your authentication hardware, download the following:

○ NEXT Biometrics Fingerprint Driver

○ Validity FingerPrint Reader 495 Driver

○ O2Micro Smartcard Driver

○ Dell ControlVault

Other hardware vendors may require their own drivers.

The installer installs this component if not already installed on the computer:

Prerequisites

• Microsoft Visual C++ 2012 Update 4 or later Redistributable Package (x86/x64)

6 Requirements