Deployment Guide

Uninstallation Tasks
To uninstall DDP | Security Tools, you must be at least a local Admin user.
Uninstall DDP | Security Tools
You must uninstall the applications in this order:
1. DDP | Client Security Framework
2. DDP | Security Tools Authentication
3. DDP | Security Tools
If you have a computer with a self-encrypting drive, follow these instructions to uninstall:
1. Deprovision the SED:
a. From Administrator Settings > click the Encryption tab.
b. Click Decrypt to disable encryption.
c. Once the SED is unencrypted, restart the computer.
2. In the Windows Control Panel, go to Uninstall a Program.
NOTE: Start > Control Panel > Programs and Features > Uninstall a Program.
3. Uninstall Client Security Framework, and restart the computer.
4. From the Windows Control Panel, uninstall Security Tools Authentication.
A message displays prompting whether you want to preserve the user data.
Click Yes if you plan to re-install Security Tools. Otherwise, click No.
After uninstallation is completed, restart the computer.
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36 Uninstallation Tasks