Deployment Guide

Chapter 1: Introduction................................................................................................................... 5
Overview.................................................................................................................................................................................5
Chapter 2: Requirements.................................................................................................................6
Drivers..................................................................................................................................................................................... 6
Client Prerequisites................................................................................................................................................................6
Software................................................................................................................................................................................. 7
Hardware................................................................................................................................................................................ 8
Language Support................................................................................................................................................................10
Authentication Options........................................................................................................................................................10
Interoperability.......................................................................................................................................................................11
Deprovision and Uninstall Dell Data Protection | Access........................................................................................... 11
Deprovision DDP|A-Managed Hardware.....................................................................................................................12
Uninstall DDP|A...............................................................................................................................................................12
Initialize the TPM..................................................................................................................................................................12
Clear Ownership and Activate the TPM........................................................................................................................... 13
Chapter 3: Installation and Activation..............................................................................................14
Install DDP | Security Tools.................................................................................................................................................14
Activate DDP | Security Tools............................................................................................................................................15
Chapter 4: Configuration Tasks for Administrators...........................................................................18
Change the Administrator Password and Backup Location........................................................................................... 18
Configure Encryption and Preboot Authentication.........................................................................................................20
Change Encryption and Preboot Authentication Settings....................................................................................... 22
Configure Authentication Options.....................................................................................................................................23
Configure Sign-in Options............................................................................................................................................ 23
Configure Password Manager Authentication...........................................................................................................25
Configure Recovery Questions.................................................................................................................................... 27
Configure Fingerprint Scan Authentication................................................................................................................27
Configure One-time Password Authentication..........................................................................................................28
Configure Smart Card Enrollment............................................................................................................................... 29
Configure Advanced Permissions................................................................................................................................30
Smart Card and Biometric Services (Optional).......................................................................................................... 31
Manage Users' Authentication........................................................................................................................................... 31
Add New Users.............................................................................................................................................................. 32
Enroll or Change User Credentials...............................................................................................................................33
Remove One Enrolled Credential.................................................................................................................................34
Remove All of a User's Enrolled Credentials.............................................................................................................. 35
Chapter 5: Uninstallation Tasks......................................................................................................36
Uninstall DDP | Security Tools........................................................................................................................................... 36
Chapter 6: Recovery......................................................................................................................38
Contents
Contents 3