Connectivity Guide

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Deprovisioning DDP|A managed hardware includes the fingerprint reader, smart card reader, bios
passwords, TPM and the self-encrypting drive. If you have not used DDP | A, you may uninstall DDP |
A and restart the DDP | ST installation process.
Deprovision DDP | A Managed Hardware
Launch DDP | A and click on the Advanced Tab.
Select Reset System. This will require that you enter any provisioned credentials to verify your identity.
After DDP | A verifies the credentials, DDP | A will perform the following actions:
1. Remove all provisioned credentials from Dell ControlVault ™ if present
2. Remove Dell ControlVault ™ owner password, if present
3. Remove all provisioned fingerprints from integrated fingerprint reader, if present
4. Remove all BIOS passwords (BIOS System, BIOS Admin, and HDD passwords), and
5. Clear the Trusted Platform Module
6. Remove the DDP | A Credential Provider
Once these devices are deprovisioned, DDP | A will reboot the system to restore the Windows default
Credential Provider.
Uninstall DDP | A
Once your authentication hardware is deprovisioned, you can uninstall DDP|A. Navigate to Control
Panel > Programs and Features and select Dell Data Protection | Access. Click “Uninstall” to launch the
installer. When the installer finishes removing the files, click “Yes” to reboot.
If using a self-encrypting drive, removing DDP | A will also unlock the SED and remove the pre-boot
authentication.