Administrator Guide

Security Tools for Android Administrator Guide 9
Set requirements for Password Manager master passcodes
You can set requirements for Password Manager master passcodes by setting the following policies:
1
Specify the
Minimum Passcode Length
value:
0-18
characters (default is
8
)
2
Specify character policy values:
Allow Simple Characters in Passcode
True
(default) – The passcode may contain repeated characters or increasing/decreasing characters (such as ABC
or 321).
False
– Simple passcodes are not allowed.
Require Alphanumeric Characters in Passcode
True
(default) – The passcode must include a combination of letters and numbers.
False
– No alphanumeric characters are required in the passcode.
Minimum Complex Characters
in Passcode
0-4
characters (default is
1
)
Complex characters are characters other than number
s or letter (&%$#)
3
Be sure to notify end users of the master passcode requirements that you set.
Specify the length of time for inactivity
You can specify the number of minutes for which a device can be idle (without user input) before Password Manager is
locked. After this limit is reached, Password Manager is locked and the user must enter their passcode. Set to 1 to 60
minutes in the
Inactivity Period for Password Manager App Lock
policy. The default is
5
minutes.
Troubleshooting
I cannot log in with the DDP Server address or cannot access the DDP|ST Agent apps.
See
Set a Screen lock option on the tablet
.
An error message displays: Commercial Android multi-user capability is not supported.
Currently, only a tablet owner account is supported with Commercial Android.
My tablet is no longer paired with my original device.
Did you enroll a new device? This automatically unpairs the previous device.
DDP|ST Password Manager and DDP|ST Mobile Pairing apps no longer display.
Did you tap Uninstall on DDP|ST Agent app? If so, the other two apps are disabled and no longer display. However, your
data still exists. If you run the DDP|ST Agent app and activate against the DDP Server, the other apps will display and
your data will be available.
I tapped theDDP|ST Password Manager icon, but nothing displayed.
Check with your Administrator whether One-time Password is enabled for you. If not, ask if it is an option for you.