Administrator Guide

Security Tools for Android Administrator Guide 13
Recover your password
To recover your tablet password, you must have previously paired your Dell tablet and mobile device.
On the mobile device or smartphone
1 Run the Dell Security Tools app, enter your PIN, and tap Sign In .
The name of the paired tablet displays.
2 At the bottom of the screen, tap the icon next to One-time Password.
A numeric One-time Password displays.
On the Dell tablet
1 On the Sign-in screen, tap I cannot access my account .
The screen lists the name that you created for the mobile device paired
with this tablet.
2 In the One-time Password field, type the password that your mobile device displays.
3 Ta p Unlock .
4 Select Pattern , PIN , or Password .
NOTE: If you do not enter a new pattern, PIN, or password now, your previous forgotten password remains.
5 At the Encryption screen, select an option and tap Continue .
6 Enter your new password and tap Continue .
7 Confirm your new password and tap OK .
8 At the Settings screen, select your notification preference and tap Done .
Unpair a device
On the Dell tablet
1 On the tablet, run the DDP|ST Agent app.
2 Log in with the DDP Server address.
3 Tap t h e DDP|ST Mobile Pairing icon.
4 At the bottom, tap Unpair .
5 Ta p Continue to confirm that you want to unpair the device.
The Status displays,
No device paired .
On the mobile device or smartphone
1 On the Dell Security Tools app, tap the Security Tools title bar to open the navigation drawer.
2 Ta p Remove Computers .
3 Tap the checkbox next to the name you created for the Dell tablet.
4 At the bottom, tap Remove .
5 At the confirmation dialog, tap Continue .