User's Manual
Sound is coming
from only one side
of the soundbar
Unbalanced
sound output
Volume is too lowLow volume
Magnetic tabs on
the soundbar is
missing, damaged,
or broken.
Soundbar
cannot be
mounted on
the monitor
Noise from the
soundbar
Buzzing noise
Set the Window audio balance
controls of left and right speaker to
their midpoints.
Set all Windows volume controls to
their maximum.
Increase the volume of the audio
application.
Test the soundbar using another
audio source such as another com-
puter.
Check if any foreign material is
attached to the soundbar.
Ensure that the soundbar is
attached to the monitor and no
loose objects are hanging or touch-
ing the soundbar, or stuck near the
magnet on the soundbar.
Try reducing the volume using
Windows volume controls.
Ensure that the cables do not
interfere with the soundbar.
Conrm if the monitor model used
supports the soundbar. For more
information about the supported
monitor models, see the SB521A
page at https://www.dell.com.
Check if the monitor’s soundbar
slots are open and there is no Mylar
cover obstructing the slots.
12
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Problems Possible causes Possible solutions
Troubleshoot the computer's sou-
nd card.