Dell Slim Soundbar SB521A User’s Guide Soundbar Model: SB521A Regulatory Model: SB521A
Note, Caution, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Setting up your Dell Slim Soundbar . . . . . . . . . . . . 6 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Statutory information . . . . . . . . . . . . . . . . . . . . . . . 13 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .
What’s in the box 1 2 3 1 Dell Slim Soundbar 2 Security chain 3 Documents NOTE: The documents shipped with the soundbar may vary based on your region.
Features 1 2 3 4 3 1 USB cable 2 Security loop 3 Magnetic tabs (2) 4 Power indicator │ 5
Setting up your Dell Slim Soundbar 1. Align the magnetic tabs on the soundbar with the slots on the Dell monitor to secure the soundbar to the monitor's base. 2. Connect the USB cable of the soundbar to the USB port of the Dell monitor. In cases where you connect your monitor using HDMI or DP cable, ensure to connect the upstream USB cable that comes with your monitor to your computer for the soundbar to work. NOTE: The power indicator on the soundbar turns on indicating that the soundbar is turned on.
3. Install the security chain and security lock, if required.
Specifications General Model number SB521A Connection type USB Supported operating systems Windows 7 Windows 8 Windows 10 Chrome Mac Linux ThinOS Electrical Operating voltage 5V Audio input USB Digital Audio Input Output power 8 USB 2.0: ≥ 1 W x 2 at THD ≤ 1% USB 3.0: ≥ 1.8 W x 2 at THD ≤ 1% where THD refers to Total Harmonic Distortion Physical Height (including magnetic tabs) 24.20±0.5 mm (0.95±0.02 in.) Length 298.21±0.5 mm (11.74±0.02 in.) Width 17.50±0.5 mm (0.69±0.02 in.) Weight 0.
Troubleshooting Problems Possible causes Possible solutions Soundbar is not functioning properly Soundbar is not detected or synchronized Ensure that the USB upstream cable is connected between your computer and monitor to activate the USB ports of the Dell monitor. This additional USB upstream cable connection is required if your Dell monitor and computer are connected through an HDMI or DisplayPort cable.
Problems Possible causes Possible solutions connect the soundbar to another monitor. If the USB device is not working on the same port, or the original soundbar works properly on another monitor, the USB port on the former monitor might be defective. No sound even though the power indicator is on 10 │ Volume might be low or Dell Slim Soundbar SB521A might not be set as the default playback device. Ensure that the soundbar is the default playback device of the monitor.
Problems Possible causes Possible solutions Reinstall the on-board drivers or the sound card drivers. Restart the computer. Try with a USB speaker that is in a working condition. No sound No sound from USB audio source Increase the volume using Windows volume control. Increase the volume of the audio application. Test the soundbar with a different music source such as another computer. Distorted sound Computer's sound card is used as the audio source Set all volume controls to their midpoints.
Problems Possible causes Possible solutions Unbalanced sound output Sound is coming from only one side of the soundbar Set the Window audio balance controls of left and right speaker to their midpoints. Troubleshoot the computer's sound card. Low volume Volume is too low Set all Windows volume controls to their maximum. Increase the volume of the audio application. Test the soundbar using another audio source such as another computer.
Statutory information Warranty Limited warranty and return policies Dell-branded products carry a three-year limited hardware warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at https://www.dell.com/terms. This document contains a binding arbitration clause.
