Users Guide
Table Of Contents
- Contents
- Overview
- Deployment readiness checklist
- Configuring the SharePoint server settings
- Configuring the application
- Using the application
- Troubleshooting
- Application error
- Cannot connect to the SharePoint server
- Cannot authenticate user
- Cannot access My Site
- Cannot access or find a site on the list
- Make sure that the application settings match the SharePoint server settings
- Make sure that you have access to the SharePoint server and have proper site permission
- Make sure that the SharePoint URL is properly mapped to the public URL
- Make sure that all subsites are listed in the site collection
- Contact your sales representative
- Cannot print documents
- Domain controller and device clocks are out of sync
- Notices
- Index
Configuring
the SharePoint server settings
The following instructions are applicable only to SharePoint 2013 and SharePoint 2010.
Before you begin, make sure that:
• You have access to the Windows Internet Information Services (IIS) Manager and the SharePoint Central
Administration site.
• The SharePoint server settings are configured properly so that the features and authentication methods
work properly with the application.
Enabling authentication types
Note: These settings are applicable to SharePoint On-Premise servers only.
You can use NT LAN Manager (NTLM) or Kerberos to authenticate users when accessing the application.
Before you
configure
the authentication settings in the printer Embedded Web Server, make sure that the
authentication type is enabled in the SharePoint server.
1 From the SharePoint server, launch the SharePoint Central Administration site, and then click Application
Management > Manage web applications.
2 Select the Web application, and then click Authentication Providers > Default.
3 Do any of the following:
Enable NTLM authentication
a From the Claims Authentication Types section, select Enable Windows Authentication and Integrated
Windows authentication.
b From the drop-down menu, select NTLM.
Enable Kerberos authentication
a From the Claims Authentication Types section, select Enable Windows Authentication and Integrated
Windows authentication.
b From the drop-down menu, select Negotiate (Kerberos).
Note: If this option is selected and Kerberos is not
configured,
then NTLM is used.
4 Click Save.
Configuring site bindings
Site binding allows you to access a site using dierent protocols such as HTTP or HTTPS. NTLM and Kerberos
authentication support both HTTP and HTTPS URLs.
1 From the SharePoint server, launch the Internet Information Services (IIS) Manager.
2 From the Connections pane, expand the server name.
3 Expand Sites, and then click the Web application name.
4 From the Actions pane, click Bindings.
Configuring the SharePoint server settings 5