Users Guide
Table Of Contents
- Contents
- Overview
- Deployment readiness checklist
- Configuring the SharePoint server settings
- Configuring the application
- Using the application
- Troubleshooting
- Application error
- Cannot connect to the SharePoint server
- Cannot authenticate user
- Cannot access My Site
- Cannot access or find a site on the list
- Make sure that the application settings match the SharePoint server settings
- Make sure that you have access to the SharePoint server and have proper site permission
- Make sure that the SharePoint URL is properly mapped to the public URL
- Make sure that all subsites are listed in the site collection
- Contact your sales representative
- Cannot print documents
- Domain controller and device clocks are out of sync
- Notices
- Index
Deployment readiness checklist
Make sure that:
You have any of the following SharePoint servers:
– SharePoint Server 2013
– SharePoint Server 2010
– SharePoint Server 2007
You have the SharePoint URL (URL of the site collection).
____________________________________________________________
You have one of the following information to configure NT LAN Manager (NTLM) authentication:
– For default credentials, you need the default user name and password.
– For session credentials, you need the login credentials depending on the function access control
assigned to the application.
You have the following information to configure Kerberos authentication:
– KDC address
____________________________________________________________
– KDC port number
____________________________________________________________
– Realm
____________________________________________________________
Deployment readiness checklist 4