Dell S3221QS Monitor User’s Guide Monitor Model: S3221QS Regulatory Model: S3221QSc
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package contents . . . . . . . . . . . . . . . . . . . . . . 7 Product features . . . . . . . . . . . . . . . . . . . . . . 9 Identifying parts and controls . . . . . . . . . . . . . . . 10 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . 29 Connecting the stand . . . . . . . . . . . . . . . . . . . 29 Connecting your monitor . . . . . . . . . . . . . . . . . . 31 Connecting the HDMI and USB 3.0 cable . . . . . . . . . . . . . . 31 Organizing cables . . . . . . . . . . . . . . . . . . . . . 32 Securing your monitor using Kensington lock (optional) 33 Removing the stand . . . . . . . . . . . .
Common problems . . . . . . . . . . . . . . . . . . . . . 65 Product-specific problems . . . . . . . . . . . . . . . . 68 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 FCC notices (U.S. Only) and other regulatory information69 Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . 69 EU product database for energy label and product information sheet . . . . . . . . . . . . . . . . . . . .
Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. Before using the monitor, read the safety information that is shipped with your monitor and also printed on the product. Keep the documentation at a secure location for future reference.
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Display Stand riser Stand base Power cable (varies by countries) HDMI 2.
USB 3.
Product features The Dell S3221QS monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: • • • • • • • • • • • • • • • • • • • 80.01 cm (31.5 in.) viewable area display (measured diagonally). 3840 x 2160 resolution, with full-screen support for lower resolutions. Supports AMD FreeSync™ or No Sync, a rapid response time of 4 ms. Supports 40 Hz to 60 Hz (HDMI) and 40 Hz to 60 Hz (DisplayPort) in FreeSync Mode.
amount of blue light emitted from the monitor to optimize eye comfort. Identifying parts and controls Front view 1 2 Control buttons Label Description Use 1 Function buttons To adjust the items in the OSD menu. (For more information, see Using the control buttons) 2 Power On/Off button (with power-status light) To turn the monitor on or off. 10 │ About your monitor Solid white light indicates that the monitor is turned on and functioning normally.
Back view Back View with monitor stand Label Description Use 1 Cable management slot Use to organize cables by routing them through the slot. 2 Regulatory information label Lists the regulatory approvals. 3 Stand release button Releases the stand from the monitor. 4 Regulatory label (including Barcode serial number and Service Tag label) Lists the regulatory approvals. Refer to this label if you need to contact Dell for technical support.
Side view Bottom view 1 2 3 4 5 6 7 8 9 10 11 12 Bottom view without monitor stand Label Description Use 1 Built-in right speaker Provides audio output. 2 Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. See Securing your monitor using Kensington lock (optional). 3 Power connector Connect the power cable (shipped with your monitor). 4 HDMI1 2.0 port Connect to your computer using a HDMI cable.
7 DisplayPort 1.2 Connect to your computer using a DisplayPort cable (purchased separately). 8 Audio line out port Connect to an external speaker or a sub-woofer (purchased separately).* 9 USB 3.0 upstream port Connect the USB cable from this port to your computer to enable the USB ports on your monitor. 10 USB 3.0 downstream ports Connect your USB peripherals such as storage devices and printers.
Monitor specifications Model S3221QS Screen type Active matrix-TFT LCD Panel type Vertical Alignment Viewable image Diagonal 800.1 mm (31.5 in.) Horizontal, Active Area 697.3 mm (27.5 in.) Vertical, Active Area 392.3 mm (15.4 in.) Area 273550.8 mm2 (423.5 in.2) Native resolution and refresh rate 3840 x 2160 at 60 Hz Pixel pitch 0.18159 mm x 0.
Color depth 1.07 billion colors Color gamut sRGB CIE 1931 (99%) CIE1976 (98.8%) DCI P3 CIE 1931 (90%) CIE1976 (92.4%) Connectivity 2 x HDMI 2.0 with HDCP 2.2 (3840 x 2160, up to 60 Hz) 1 x DisplayPort 1.2 (3840 x 2160, up to 60 Hz) 1 x USB 3.0 upstream 1 x USB 3.0 downstream 1 x USB 3.0 downstream with BC 1.2 charging 1 x Audio line out Bezel width (edge of monitor to active area) Top 8.1 mm Left/Right 8.2 mm Bottom 24.
Resolution specifications Model S3221QS Horizontal scan range 29 kHz to 140 kHz Vertical scan range 40 Hz to 60 Hz (HDMI) 40 Hz to 60 Hz (DisplayPort) Maximum preset resolution 3840 x 2160 at 60 Hz with HDCP 2.2 3840 x 2160 at 60 Hz (DisplayPort) 3840 x 2160 at 60 Hz (HDMI) Supported video modes Model S3221QS Video display capabilities (HDMI/DisplayPort) 480p, 480i, 576p, 720p, 1080p, 576i, 1080i, QHD, UHD NOTE: This monitor supports AMD FreeSync.
Preset display modes HDMI Preset display modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 640 x 480 VESA, 640 x 480 VESA, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 1024 VESA, 1280 x 1024 VESA, 1600 x 900 VESA, 1600 x 1200 VESA, 1680 x 1050 VESA, 1920 x 1080 VESA, 1920 x 1200 31.47 37.5 31.47 37.88 46.86 48.36 60.02 67.5 63.98 79.98 60 75 65.3 67.5 74.
DisplayPort Preset display modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 640 x 480 VESA, 640 x 480 VESA, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 1024 VESA, 1280 x 1024 VESA, 1600 x 900 VESA, 1600 x 1200 VESA, 1680 x 1050 VESA, 1920 x 1080 VESA, 1920 x 1200 31.47 37.5 31.47 37.88 46.86 48.36 60.02 67.5 63.98 79.98 60 75 65.3 67.5 74.
PIP enabled (sub source) Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 640 x 480 VESA, 640 x 480 VESA, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 1024 VESA, 1280 x 1024 VESA, 1600 x 900 VESA, 1600 x 1200 VESA, 1680 x 1050 VESA, 1920 x 1080 31.47 37.5 31.47 37.88 46.86 48.36 60.02 67.5 63.98 79.98 60 75 65.3 67.5 60 75 70 60 75 60 75 60 75 60 60 60 60 60 25.
PBP enabled (main/sub source) Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal / Vertical) VESA, 640 x 480 VESA, 640 x 480 VESA, 720 x 400 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x 1024 VESA, 1280 x 1024 VESA, 1600 x 900 VESA, 1600 x 1200 VESA, 1680 x 1050 VESA, 1920 x 1080 VESA, 1920 x 1200 31.47 37.5 31.47 37.88 46.86 48.36 60.02 67.5 63.98 79.98 60 75 65.3 67.5 74.
Electrical specifications Model S3221QS Video input signals HDMI 2.0 (HDCP), 600 mV for each differential line, 100 ohm input impedance per differential pair DisplayPort 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.6 A (max.) Inrush current 120 V: 30 A (max.) at 0°C (cold start) 240 V: 60 A (max.) at 0°C (cold start) Power consumption 0.2 W (Off mode)1 0.
Physical characteristics Model S3221QS Signal cable type • Digital: DisplayPort, 20 pins(cable not included) • Digital: HDMI, 19 pins • Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 518.1 mm (20.40 in.) Height (compressed) 448.1 mm (17.64 in.) Width 709.2 mm (27.92 in.) Depth 207.0 mm (8.15 in.) Dimensions (without stand) Height 424.8 mm (16.72 in.) Width 709.2 mm (27.92 in.) Depth 64.0 mm (2.52 in.) Stand dimensions Height 382.2 mm (15.05 in.) Width 302.
Environmental characteristics Model S3221QS Compliant Standards • RoHS-compliant • BFR/PVC reduce monitor(Its circuit boards are made from BFR/PVC-free laminates.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings if desired. For more information about changing the monitor settings, see Operating your monitor.
Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: • Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are commercially available to help you correctly position your keyboard.
• When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat. Adjust your chair’s height or use a footrest if necessary to maintain a proper posture. • Vary your work activities. Try to organize your work so that you do not have to sit and work for extended periods of time. Try to stand or get up and walk around at regular intervals.
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • • • • Before moving or lifting the monitor, turn off your computer and the monitor. Disconnect all cables from the monitor. Place the monitor in the original box with the original packing materials. Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor.
Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety instructions before cleaning the monitor. For best practices, follow the instructions in the list below while unpacking, cleaning or handling your monitor: • To clean your screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating.
Setting up the monitor Connecting the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand. To attach the monitor stand: 1. Follow the instructions on the flaps of packaging box to remove the stand from the top cushion that secures it. 2. Connect the stand base to the stand riser. 3.
1 6. Place the monitor in an upright position.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the monitor at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the HDMI or DisplayPort cable (optional purchase) from your monitor to the computer. 3.
Organizing cables Use the cable-management slot to route the cables connected to your monitor. HDMI 2.0 HDMI 2.0 6. Turn on the Monitor.
Securing your monitor using Kensington lock (optional) You can fasten the monitor using a Kensington security lock to a fixed object that could support the weight of the monitor to prevent it from falling accidentally. The security lock slot is located at the bottom of the monitor. (See Security-lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable only for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion at the edge of the desk. 2. Press and hold the stand release button at the back of the display. 1 2 3.
Wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation that shipped with the VESA-compatible wall mounting kit. 1. 2. 3. 4. 5. Place the display on a soft cloth or cushion at the edge of the desk. Remove the stand. See Removing the stand . Remove the four screws that secure the display back cover. Install the mounting bracket from the wall mounting kit to the display. To mount the monitor on the wall, see the documentation that shipped with the wall mounting kit.
NOTE: When using the display, fasten the LCD to a wall using a cord or chain that can support the weight of the monitor in order to prevent the monitor from falling. Installing must be done by a qualified technician , and please contact your supplier for more information.
Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the control buttons Use the control buttons at the bottom edge of the monitor to adjust the image being displayed.
Control buttons The following table describes the control buttons: Control Buttons 1 Description Use this button for choose from a list of preset modes. Shortcut key/Preset Modes 2 Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Shortcut key/Volume 3 Menu 4 Exit 5 Use the Menu button to launch the On-Screen Display (OSD) menu. See Accessing the OSD menu. Use this button to go back to the main menu or exit the OSD main menu. To turn the monitor on or off.
OSD controls Use the buttons on the bottom of the monitor to adjust the image settings. 1 2 34 Control Buttons 1 Up 2 Down 3 OK 4 Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu. Use the OK button to confirm your selection in a menu. Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Dell 32 Monitor Brightness / Contrast Input Source Color 75% Display PIP/PBP 75% Audio Menu Personalize Others 2. Press the and buttons to move between the setting options. As you move from one icon to another, the option is highlighted. 3.
Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustContrast ment. Dell 32 Monitor Brightness / Contrast Input Source Color 75% Display PIP/PBP 75% Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100).
Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. Dell 32 Monitor Brightness / Contrast DP Input Source HDMI 1 Color HDMI 2 Display Auto Select PIP/PBP Reset Input Source On Audio Menu Personalize Others DP Select DP input when you are using the DP connector. Push to select the DP input source. HDMI 1 Select HDMI 1 input when you are using the HDMI 1 connector. Push to select the HDMI input source.
Preset Modes When you select preset modes, you can choose Standard, Comfortview, Movie, FPS, RTS, RPG, Color Space, Warm, Cool, or Custom color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. • Movie: Loads color settings ideal for movies. • FPS: Loads color settings ideal for First-Person Shooter games.
Input Color Format Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. • YPbPr: Select this option if your DVD player supports only YPbPr output. Dell 32 Monitor Brightness / Contrast Preset Modes Input Source Input Color Format RGB Color Reset Color YPbPr Display PIP/PBP Audio Menu Personalize Others Hue This feature can shift the color of the video image to green or purple.
Display Use the display to adjust image. Dell 32 Monitor Brightness / Contrast Aspect Ratio > Wide 16:9 Input Source Sharpness > 50 Color Response Time > Normal Display Dark Stabilizer > 0 PIP/PBP Smart HDR > Off Audio Reset Display Menu Personalize Others Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3 or 5:4 NOTE: The wide Aspect Ratio is disabled when the monitor is in PIP/PBP mode.
PIP/PBP Allows you to watch more images at the same time. Dell 32 Monitor Brightness / Contrast PIP/PBP Mode > Off Input Source Color Display PIP/PBP Audio Menu Personalize Others PIP/PBP Mode Adjusts the PIP or PBP mode. You can disable this feature by selecting Off. NOTE: FreeSync is turned off when PIP/PBP is enabled. PIP/PBP (Sub) Select between DP, HDMI1 or HDMI2 video signals that may be connected to your monitor for the PIP/PBP subwindow.
Audio Use the Audio to adjust audio. Dell 32 Monitor Brightness / Contrast Volume > 50 Input Source Speaker > On Color Reset Audio Display PIP/PBP Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Speaker Select this option to active the speaker. Reset Audio Select this option to restore default display settings.
Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on.
Personalize Select this option to adjust the settings of the personalization.
Power Button LED Allows you to set the power LED indicator On in On Mode or Off in On Mode to save energy. Dell 32 Monitor Brightness / Contrast Shorout Key 1 Input Source Shorout Key 2 Color Power Button LED On in On Mode Display USB Off in On Mode PIP/PBP Fast Wakeup Audio Reset Personalization Menu Personalize Others USB Allows you to enable or disable USB charging function in monitor Standby Mode.
Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. Dell 32 Monitor Brightness / Contrast Display Info Input Source DDC/CI Color LCD Conditioning Display PIP/PBP Audio Menu On Firmware 32C101 Service Tag ABCDEFG Reset Others Factory Reset Personalize Others Display Info Displays the monitor’s current settings.
Service Tag Display the service tag number of the display. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover. Reset Others Reset all settings under the others setting menu to the factory preset values. Factory Restore all preset values to the factory default settings.
Menu and Power button lock Prevents users to access or change OSD menu settings on the display. By default, the Menu and Power button lock setting is disabled. 1 2 3 4 5 To access the lock menu, press and hold the Exit button (button 4) for four seconds. A lock menu appears at the bottom right corner of the display. NOTE: The lock menu can be accessed using this method when the Menu and Power buttons are in unlocked state.
There are three lock options. 1 Menu Menu Buttons Description When Menu Buttons is selected, the OSD menu settings cannot be changed. All buttons are locked except Power button. 2 Power Button When Power Button is selected, the display cannot be turned off using the Power button. 3 Menu + Power Buttons When Menu + Power Buttons is selected, the OSD menu settings cannot be changed and the Power button is locked. + 4 Built-in Diagnostics See Built-in diagnostics for more information.
OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: Dell 32 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160.
Dell P2418HZ Dell 32 Monitor ? No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source. If HDMI or DisplayPort cable is not connected, a floating dialog box as shown below appears. The monitor will enter Standby Mode after 4 minutes if left at this state. Dell P2418HZ Dell 32 Monitor ? No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.
• The warning message is displayed only once and does not appear again if the user selects Yes. • After selecting Yes, if the user chooses any predetermined option (without a symbol) that increases the power consumption of the display, this warning message will not appear again. • If the user selects No, and then chooses any predetermined option (without a symbol) that increases the power consumption of the display, the warning message will appear again.
Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 3840 x 2160. 4. Click OK. If you do not see 3840 x 2160 as an option, you may need to update your graphics driver.
3. Click Change Display Settings. 4. Click Advanced Settings. 5. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel, and so on). 6. Refer to the graphic card provider website for updated driver (for example, www.ATI.com OR www.AMD.com). 7. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again.
Using the tilt and vertical extension NOTE: These values are applicable to the stand that was shipped with your monitor. To set up with any other stand, see the documentation that shipped with the stand. Tilt Extension 5° 21° 4° 4° NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The slant angle of this monitor is between -4° and +4°, it does not allow pivot movements. Vertical Extension NOTE: The stand can be extended vertically up to 70 mm.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-Test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
4. Turn Off your monitor and reconnect the video cable; then turn on your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. 1 2 3 4 5 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Dell 32 Monitor Select option: 4. Select the icon to run the built-in diagnostics. 5. Carefully inspect the screen for abnormalities. 6. Press the Up button (button 1) on the back cover again. The color of the screen changes to grey. 7. Inspect the display for any abnormalties. 8. Repeat step 6 and 7 to inspect the display in red, green, blue, black, white and text pattern screens. The test is complete when the text pattern screen appears. To exit, press the Up button (button 1) again.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms Possible Solutions No Video/Power LED off Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed.
Stuck-on Pixels Brightness Problems Geometric Distortion Horizontal/Vertical Lines Synchronization Problems Safety Related Issues Intermittent Problems Missing Color • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Reset the monitor to Factory Settings (Factory Reset). • Adjust brightness & contrast controls via OSD.
Wrong Color Image retention from a static image left on the monitor for a long period of time Video Ghosting or Overshooting • Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. • Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD. • Change the Input Color Format to RGB or YPbPr in the Color settings OSD. • Run the built-in diagnostics.
Product-specific problems Specific Symptoms Possible Solutions Screen image is too • Check the Aspect Ratio setting in the Display settings small OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the • Turn Off the monitor, unplug the power cord, plug it back, monitor with the and then turn On the monitor. buttons on the • Check if the OSD menu is locked. If yes, press and hold the bottom of the panel Exit button (button 4) for four seconds to unlock.
Appendix WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety Environment and Regulatory Information (SERI). FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance.
Stability Hazard. The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions. A product may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: ALWAYS use cabinets or stands or installation methods recommended by the manufacturer of the product set.
S3221QS Outline Dimension 64.0 [2.52] Unit : mm(inch) Dimension : Nominal Drawing : Not to scale 1.0 [0.04] 34.8 [1.37] 382.2 [15.05] 17.0 [0.67] Z=0 Z=54.1[2.13] 100.0 [3.94] 122.0 [4.80] Z=40.8[1.61] Z=55.1[2.17](4X) 709.2 [27.92] Projected: 8.2 [0.32] Projected: 692.9 [27.28] Curved: 697.1 [27.44] M4X10(4X) Projected: 8.2 [0.32] TILT 6.1 [0.24] 5° 93.2 [3.67] 302.0 [11.89] 51.1 [2.01] 207.0 [8.15] 226.8 [8.93] 45.3 [1.78] 232.7 [9.16] 10.1 [0.40] 344.3 [13.55] 17.6 [0.69] 5.1 [0.
