Users Guide

Troubleshooting Guide 503
• The output is too light
• Toner smears or print comes off
• Random spots/Blurred images
• The entire output is blank
• Streaks appear on the output
•Pitched dots
•Vertical blanks
•Mottle
•Ghosting
• Light-induced fatigue
•Fog
• Bead-Carry-Out (BCO)
• Jagged characters
• Banding
•Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1 The toner cartridge may be low or need to be replaced. Confirm the
amount of toner left in the toner cartridge.
a Check the toner level on the Dell Printer Configuration Web Tool .
b Replace the toner cartridge as necessary.
Does this solve your problem?
The task is complete. Go to action 2.
2 If you are using a non-Dell brand toner cartridge, enable the Non-Dell
Tone r
option.
a Start the Tool Box from the Dell Printer Hub or Dell Printer
Management Tool
, and click Service Tools on the Printer
Maintenance
tab.
b Ensure that the On check box under Non-Dell Toner is selected.
Does this solve your problem?
The task is complete. Go to action 3.