Dell 27 Gaming Monitor -S2721DGFA User’s Guide Model: S2721DGFA Regulatory model: S2721DGFt
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . 6 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying parts and controls . . . . . . . . . . . . . . . . . . . 9 Front view . . . . . . . . . . . . . . . . .
Tilt, swivel and vertical extension . . . . . . . . . . . . . . . . . . . . . . 29 Rotating the Display . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring the display settings on your computer after rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Connecting your monitor . . . . . . . . . . . . . . . . . . . . . 31 Organizing your cables . . . . . . . . . . . . . . .
Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. • Always be sure that your monitor is electrically rated to operate with the AC power available in your location. • Keep the monitor in room temperature.
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features may not be available in certain countries. Display Stand riser Stand base Power cable (varies by country) USB 3.
DisplayPort cable (DisplayPort to DisplayPort) HDMI cable • Quick Setup Guide • Safety, Environmental, and Regulatory Information About your monitor | 7
Product features The Dell S2721DGFA monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions. • Wide viewing angles with 98% DCI-P3 color gamut. • Tilt, swivel, pivot and vertical extension adjustment capabilities.
Identifying parts and controls Front view 1 Label 1 Description Power LED indicator Use Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode.
Back view 1 2 3 4 5 7 6 Label Description 1 VESA mounting holes (100 mm x 100 mm-behind attached VESA cover) 2 Regulatory label 3 Stand release button 4 Joystick 5 Function buttons 6 Barcode, serial number, and Service Tag label 7 Cable-management slot 10 | About your monitor Use Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from the monitor. Use it to control the OSD menu. For more information, see Operating the Monitor.
Bottom view 9 11 1 2 3 4 56 7 8 10 9 Label Description 1 Power connector 2 Security lock slot 3 4 5 6 7 8, 9 10 11 Use Connect the power cable (shipped with your monitor). Secures monitor with security cable lock (sold separately). HDMI port (HDMI 1) Connect your computer with the HDMI cable (shipped with your monitor). HDMI port (HDMI 2) Connect your computer with the HDMI cable (shipped with your monitor). DisplayPort Connect your computer with the DisplayPort cable.
Monitor specifications Screen type Panel Type Aspect ratio Viewable image dimensions Diagonal Active Area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Display screen coating Backlight Response Time (Gray to Gray) Color depth Color gamut* Connectivity 12 | Active matrix - TFT LCD In-plane switching Technology 16:9 68.47 cm (27 in.) 596.74 mm (23.49 in.) 335.66 mm (13.21 in.) 200301.7 mm2 (310.47 in.2) 0.2331 mm x 0.
Border width (edge of monitor to active area) Top 7.42 mm Left/Right 7.43 mm Bottom 20.33 mm Adjustability Height adjustable stand 130 mm Tilt -5° to 21° Swivel Pivot Cable management Dell Display Manager (DDM) Compatibility Security -45° to 45° -90° to 90° Yes Easy Arrange and other key features Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
Preset display modes Display mode VESA 720 x 400 VESA 640 x 480 VESA 640 x 480 VESA 800 x 600 VESA 800 x 600 VESA 1024 x 768 VESA 1024 x 768 VESA 1152 x 864 VESA 1280 x 800 VESA 1280 x 1024 VESA 1280 x 1024 VESA 1600 x 1200 VESA 1680 x 1050 VESA 1920 x 1080 VESA 1920 x 1080 VESA 1920 x 1200 VESA 2048 x 1152 VESA 2560 x 1080 VESA 2560 x 1440 VESA 2560 x 1440 VESA 2560 x 1440 VESA 2560 x 1440 (DisplayPort 1.4 only) 14 | Horizontal frequency (kHz) 31.469 31.469 37.5 37.879 46.875 48.363 60.023 67.5 49.
Electrical specifications Video input signals Input voltage/ frequency/current Inrush current Power Consumption • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI signal input support 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.6 A (maximum) 120 V: 30 A (Max.) 240 V: 60 A (Max.) 0.2 W (Off Mode)1 0.2 W (Standby Mode)1 29.1 W (On Mode)1 90 W (Max)2 28.17 W (Pon)3 87.62 kWh (TEC)3 As defined in EU 2019/2021 and EU 2019/2013.
Physical characteristics Connector type • One DisplayPort • Two HDMI 2.0 ports • One audio line-out port • One headphone port • Four USB 3.0 downstream ports • One USB 3.0 upstream port Signal cable type • DisplayPort to DisplayPort 1.8 m cable • HDMI 1.8 m cable • USB 3.0 1.8 m cable Dimensions (with stand) Height (extended) 523.9 mm (20.63 in.) Height (compressed) 393.9 mm (15.51 in.) Width 611.6 mm (24.08 in.) Depth 200.3 mm (7.89 in.) Dimensions (without stand) Height 363.6 mm (14.31 in.
Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Free monitor (excluding external cables) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation 307.09 BTU/hour (maximum) 99.
Pin assignments DisplayPort Pin 20-pin side of the number connected signal cable Pin 20-pin side of the number connected signal cable 1 ML3(n) 11 GND 2 GND 12 ML0(p) 3 ML3(p) 13 CONFIG1 4 ML2(n) 14 CONFIG2 5 GND 15 AUX CH (p) 6 ML2(p) 16 GND 7 ML1(n) 17 AUX CH (n) 8 GND 18 Hot Plug Detect 9 ML1(p) 19 Return 10 ML0(n) 20 DP_PWR 18 | About your monitor
HDMI port Pin 19-pin side of the number connected signal cable Pin 19-pin side of the number connected signal cable 1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK- 3 TMDS DATA 2- 13 CEC 4 TMDS DATA 1+ 14 Reserved (N.C.
Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports. Your monitor has the following USB ports: • 1 upstream port • 4 downstream - 4 at bottom Power Charging Port - the ports with battery icon supports fast current charging capability if the device is BC 1.2 compatible.
USB upstream port USB downstream port Pin number Signal name Pin number Signal name 1 VBUS 1 VBUS 2 D- 2 D- 3 D+ 3 D+ 4 GND 4 GND 5 StdB_SSTX- 5 StdA_SSRX- 6 StdB_SSTX+ 6 StdA_SSRX+ 7 GND_DRAIN 7 GND_DRAIN 8 StdB_SSRX- 8 StdA_SSTX- 9 StdB_SSRX+ 9 StdA_SSTX+ Shell Shield Shell Shield Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system.
Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: • Position your computer so that the monitor and keyboard are directly in front of you as you work. Special shelves are commercially available to help you correctly position your keyboard.
• Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard.
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor.
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To attach the monitor stand: 1. Align and place the stand riser on the stand base. 2.
4. Open the protective cover on the monitor to access the VESA slot on the monitor. 5. Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place.
6. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 7. Lift the protective cover from the monitor.
Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt, swivel and vertical extension With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
NOTE: To toggle the display setting on your Dell computer between landscape and portrait when rotating the display, download and install the latest graphics driver. To download, go to www.dell.com/support/drivers and search for the appropriate driver. NOTE: When the display is in portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort or HDMI cable, and the USB cable from your monitor to the computer. 3. Turn on your monitor. 4. Select the correct input source from the OSD Menu on your monitor and then turn on your computer. NOTE: S2721DGFA default setting is DisplayPort 1.4. A DisplayPort 1.
Connecting the DP cable DP DP Connecting the USB cable USB USB 32 | Setting up the monitor
Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock.
Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2.
Wall mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wallmounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5.
Requirements to view or play HDR content Through computer that supports HDR content Ensure that the graphics card used is HDR-capable (HDMI version 2.0a/DP1.4/USB HDR compliant), and also ensure that HDR graphics driver is installed. HDR-capable player application must be used, for example, Cyberlink PowerDVD 17, Microsoft Movies & TV app. For example, Dell XPS 8910 and Alienware Aurora R5 are bundled with the following graphic cards.
Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick up/down/left/right to toggle between options. 3. Press the joystick button again to confirm the settings and exit. Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings.
• • • • For 2-way (right and left) directional navigation. Move right to enter the submenu. Move left to exit from the submenu. Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to adjust the display settings.
Rear‑panel button 4 Description To directly access the Dark Stabilizer adjustment sliders. Shortcut key: Dark Stabilizer 5 To directly access the Brightness/Contrast adjustment sliders. Shortcut key: Brightness/Contrast When you press any of these buttons, the OSD Status Bar appears to let you know the current settings of some OSD functions.
Using the On-Screen Display (OSD) Menu Accessing the menu system Icon Menu and Submenus Game Description Use this menu to personalize your visual gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness/Contrast Game Enhance Mode Off Input Source AMD FreeSync Premium Pro On Display Response Time Fast Audio Dark Stabilizer 0 Menu Hue Personalize Saturation Others Reset Game S2721DGFA Preset Modes Allows you to choose from a list of preset color modes.
Icon Menu and Submenus Game Enhance Mode AMD FreeSync Premium Pro Description • Game 1/Game 2/Game 3: Allows you to customize the color settings for your gaming needs. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
Icon Menu and Submenus Response Time Dark Stabilizer Hue Saturation Reset Game 42 | Description Allows you to set the Response Time to Fast, Super Fast, or Extreme. The feature improves the visibility in the dark gaming scenarios. The higher the value (between 0 to 3), the better visibility in dark area of the display image. This feature can shift the color of the video image to green or purple. This is used to adjust the desired fleshtone color. Use the joystick to adjust the hue from 0 to 100.
Icon Menu and Submenus Brightness/ Contrast Description Use this menu to activate Brightness/Contrast adjustment. Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others 75 % 75 % S2721DGFA Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Move the joystick up to increase brightness. Move the joystick down to decrease brightness.
Icon Menu and Submenus Input Source Description Use the Input Source menu to select between different video inputs that are connected to your monitor. Dell 27 Gaming Monitor Game DP Brightness/Contrast HDMI 1 Input Source HDMI 2 Display Auto Select Audio Reset Input Source On Menu Personalize Others S2721DGFA DP HDMI 1 HDMI 2 Auto Select Reset Input Source 44 | Select DP input when you are using the DP (DisplayPort) connector. Press the joystick button to confirm the selection.
Icon Menu and Submenus Display Description Use the Display menu to adjust image. Dell 27 Gaming Monitor Game Aspect Ratio Wide 16:9 Brightness/Contrast Input Color Format RGB Input Source Sharpness 50 Display Smart HDR Desktop Audio Reset Display Menu Personalize Others S2721DGFA Aspect Ratio Adjust the image ratio to Wide 16:9, Auto Resize, 4:3.
Icon Menu and Submenus Smart HDR Reset Display 46 | Description Move the joystick to switch the Smart HDR feature between Desktop, Movie HDR, Game HDR, DisplayHDR, and Off. Smart HDR (High Dynamic Range) automatically enhances the display output by adjusting the settings optimally to resemble life-like visuals. • Desktop: This is the default mode. This mode is more suitable for general usage of the monitor with a desktop computer.
Icon Menu and Submenus Audio Description Dell 27 Gaming Monitor Game Volume Brightness/Contrast Reset Audio 50 Input Source Display Audio Menu Personalize Others S2721DGFA Volume Reset Audio Allows you to set the volume level of headphone output. Use the joystick to adjust the volume level from 0 to 100. Resets all settings under the Audio menu to the factory defaults.
Icon Menu and Submenus Menu Description Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 27 Gaming Monitor Game Language English Brightness/Contrast Transparency 20 Input Source Timer 20s Display Reset Menu Audio Menu Personalize Others S2721DGFA Language Transparency Timer Reset Menu 48 | Set the OSD display to one of eight languages.
Icon Menu and Submenus Personalize Description Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness/Contrast Shortcut Key 2 Dark Stabilizer Input Source Shortcut Key 3 Brightness/Contrast Display Power Button LED On in On Mode Audio USB Off in Standby Mode Menu Lighting On Personalize Reset Personalization Others S2721DGFA Shortcut key 1 Shortcut key 2 Shortcut key 3 Power Button LED Select from Preset Modes, Game Enhance Mode, AMD FreeSync Premium Pro, Dark Stabilize
Icon Menu and Submenus Others Description Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. Dell 27 Gaming Monitor Game Display Info Brightness/Contrast DDC/CI Input Source LCD Conditioning Off Display Firmware M3T201 ABCDEFG Audio Service Tag Menu Reset Others Personalize Factory Reset On Others S2721DGFA Display Info DDC/CI Displays the monitor’s current settings.
Icon Menu and Description Submenus LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On.
OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor specifications. S2721DGFA This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
If you press any button other than the power button, the following messages will appear depending on the selected input: Dell 27 Gaming Monitor No DP signal from your device. Press any key on the keyboard or move the mouse or wake it up. If there is no display, press the monitor button again to select the correct input source. S2721DGFA If either DP, HDMI 1 and HDMI 2 input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
When you select OSD items of Factory Reset in Other feature, the following message will appear: Dell 27 Gaming Monitor Are you sure you want to reset to default settings? Yes No S2721DGFA Select OSD items of On in Standby Mode in Personalize feature, the following message will appear: Dell 27 Gaming Monitor Changing to this setting (without symbol) will Increase power consumption,Do you want to continue? Yes No S2721DGFA If adjust the Brightness level above the default level over 75%, the follow
Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button. 1 2 3 4 5 To lock the button(s): 1. Press and hold Button 5 for four seconds, a menu appears on the screen. 2. Select one of the following options: • Menu Buttons: Choose this option to lock all OSD menu buttons except the Power button. • Power Button: Choose this option to lock only the Power button.
Setting the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. For Windows Vista and Windows 7, skip this step. 2. Right-click on the desktop and click Screen Resolution. 3. Click the Dropdown list of the Screen Resolution and select 2560 x 1440. 4. Click OK. In Windows 10: 1. Right-click on the desktop and click Display Settings. 2.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
Dell 27 Gaming Monitor No HDMI 2 Cable 2 The display will go into Standby Mode in 4 minutes. www.dell.com/support/S2721DGFA S2721DGFA 4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. 1 2 3 4 5 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Button 5 for four seconds until a menu appears on the screen. 3.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/ Power LED off What You Experience No picture No Video/ Power LED on No picture or no brightness Missing Pixels LCD screen has spots Stuck-on Pixels LCD screen has bright spots Brightness Problems Safety Related Issues 60 | Picture too dim or too bright Visible signs of smoke or sparks Troubleshooting Possible Solutions • Ensur
Common Symptoms Intermittent Problems What You Possible Solutions Experience Monitor • Ensure that the video cable connecting the malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Product specific problems Problem What you experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Cannot adjust OSD does not the monitor appear on the with the screen buttons on the front panel No Input Signal No picture, the when user LED light is controls are white pressed The picture The picture does not fill the cannot fill the entire screen height or width of the screen No image Black screen when using DP connection to the PC 62 | Troubleshooting
Universal Serial Bus (USB) specific problems Specific Symptoms USB interface is not working What You Possible Solutions Experience USB peripherals • Check that your display is turned ON. are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn off the monitor and turn it on again. • Reboot the computer. • Certain USB devices such as portable hard drives require higher power source; connect the drive to the computer directly.
Appendix FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). EU product database for energy label and product information sheet S2721DGFA: https://eprel.ec.europa.
