Users Guide

48 | Troubleshooting
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
scre
en, but does
not fill entire
viewing area
Cannot adjust
th
e monitor
with the
buttons on the
front panel
OSD does not
ap
pear on the
screen
No Input Signal
w
hen user
controls are
pressed
No picture, the
LED li
ght is white
The picture
does not
fill the
entire screen
The picture
can
not fill the
height or width
of the screen
Image retention
from a static
i
mage left on the
monitor for a
long period of
time
Faint shadow
fr
om the static
image displayed
appears on the
screen
• U
se the Power Management feature to turn off the
monitor at all times when not in use (for more information,
see
Power Management Modes ).
• Alternatively, use a dynamically changing screensaver.
• Check the Aspect Ratio se
tting in the Display menu OSD.
• Reset the monitor to factory settings.
• T
urn Off the monitor, unplug the monitor power cable, plug
it back, and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button beside the Power button for 10 seconds to
unlock (for more information, see
Lock ).
• Check
the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
• D
ue to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.