Reference Guide

Important Information

Systems With PERC S100 Require S100 Drivers During Operating System

Installation

Description The system goes into a reboot loop when you install the Windows Server

operating system using the ROK media or the Dell Unified Server Configurator

(USC) on the PowerEdge RAID Controller (PERC) S100.

Workaround Use either the Dell Systems Build Update Utility (SBUU) or the external USB-DVD

drive to install the operating system.

NOTE: This issue is fixed with Windows Small Business Server 2011 and

Windows Server 2008 R2 Service Pack 1. A message may appear requesting

you to install the driver, since the S100 driver is not available with these

operating systems. Download and use the latest driver from dell.com/

support.

NOTE: Dell software RAID S100 and S300 are not supported on Windows

Server 2012 and Windows Server 2012 R2.

Repairing Windows Server 2008 R2 SP1 When Using The Simplified Chinese

ROK Media

Description When using the Simplified Chinese ROK media for Windows Server 2008 R2 SP1,

the media skips the Install Now screen that contains the Repair your computer

option.

Workaround

1. Use the installation media to start the computer and run the Windows Server

2008 R2 SP1 setup.

2. On the Language, Time & currency and Keyboard window, press <Shift>

<F10> to open a command prompt.

3. Type the following command to start Windows Recovery Environment and

press <Enter> after the command:

cd /d %systemdrive%\sources\recovery RecEnv.exe

NOTE: You can also repair your computer by pressing <F8> immediately

after POST to access the recovery screen.

NOTE: For more information, see the Microsoft knowledge base article

951495 at support.microsoft.com.

Preparing The Hypervisor For Using The ROK Media On A Dell System

Description Operating system installation on a Virtual Machine (VM) hosted on a Dell system

fails when the hypervisor is not prepared to support the installation.

Workaround To resolve the issue and prepare your hypervisor, follow the procedures given

below depending on the hypervisor you are using.