Release Notes

Uninstalling DRACT Using Control Panel
To uninstall DRACT using the Control Panel, go to Start-> Control Panel-> Add or Remove Programs,
select Dell Remote Access Configuration Tool, and click Remove. After DRACT is uninstalled, it is
removed from the list.
Uninstalling DRACT Using CLI
To uninstall DRACT using CLI, run the following command at the command prompt:
msiexec /x <path>\<package name>.msi
where, <path> is the location of the DRACT installer file and <package name> is the DRACT installer
name. The Welcome window is displayed. Perform the steps provided in “Uninstalling DRACT Using MSI
Installer" section.
Contacting Dell
Note: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales,
technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of
page.
Select the appropriate service or support link based on your need.
Accessing Documents From Dell Support Site
To access the documents from Dell Support site:
1. Go to dell.com/support/manuals.
2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell
products and click Continue.
3. In the Select your product type section, click Software and Security.
4. In the Choose your Dell Software section, click the required link from the following:
 Client System Management
 Enterprise System Management
 Remote Enterprise System Management
 Serviceability Tools
5. To view the document, click the required product version.
You can also directly access the documents using the following links:
 For Remote Enterprise System Management documents — dell.com/esmmanuals
 For Enterprise System Management documents — dell.com/openmanagemanuals
 For Serviceability Tools documents — dell.com/serviceabilitytools
 For Client System Management documents — dell.com/OMConnectionsClient