Users Guide

Table Of Contents
B–Troubleshooting
VMware vSphere Web Client Troubleshooting
Doc. No. TD-000965 Rev. 1
January 21, 2021 Page 258 Copyright © 2021 Marvell
Windows Server 2016, Windows 2019, and Azure Stack HCI
Adobe Flash Player can only be installed (and updated) in Internet Explorer
through Windows Update. On Windows Server, the Desktop Experience feature
must be installed in order to have Windows Update install and update the Adobe
Flash Player on the system.
To enable the Desktop Experience feature on Windows Server:
1. Go to the Server Manager and select Local Server.
2. Under the Roles and Features, select Tasks, Add Roles and Features.
3. Use the Add Roles and Features Wizard to add the Desktop Experience
feature (located under the User Interfaces and Infrastructure feature).
Unable to view QConvergeConsole tab in vCenter Server
Appliance
If the QConvergeConsole tab does not appear in vCenter Server Appliance
(VCSA), when installed in a Linux OS, use the following procedure.
1. Issue the below command in VCSA:
/usr/lib/vmware-vmon/vmon-cli -r vsphere-client
2. Install the Web client vi plugin:
QLogic_Adapter_Web_Client_Plugin_Linux_x64_2_0_xx_0.bin
3. Restart the Apache Tomcat server.
4. Log into VCSA ip using a Web browser.
This should create the path:
/etc/vmware/vsphere-client/vc-packages/vsphere-client-s
erenity/com.qlogic.qLogicAdapterPlugin-2.0.xx.0/plugins
5. Connect the Vmware-ESXi6.5 host to the QConvergeConsole tab to verify
the adapter has been detected.
6. Check for firewall rules that may block deployment of the Qlogic web client
plugin .war file to VCSA.
7. Verify that the QLogicAdapterWebClient folder and the
QLogicAdapterWebClient.war file are present under:
/root/apache-tomcat-7.0.94/webapps