Users Guide

19–Troubleshooting
Miscellaneous
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Problem: Cannot configure Resource Reservations in QCC after SNP is
uninstalled.
Solution: Reinstall SNP. Prior to uninstalling SNP from the system, ensure that
NDIS is enabled by selecting the check box on the Resource Configuration
window, available from the Resource Reservations section of the Configurations
page. If NDIS is disabled and SNP is removed, there is no access to re-enable the
device.
Problem: A DCOM error message (event ID 10016) appears in the System Even
Log during the installation of the QLogic adapter drivers.
Solution: This problem is a Microsoft issue. For more information, see Microsoft
knowledge base KB913119 at http://support.microsoft.com/kb/913119
.
Problem: Performance is degraded when multiple BCM57710 network adapters
are used in a system.
Solution: Ensure that the system has at least 2GB of main memory when using
up to four network adapters and 4GB of main memory when using four or more
network adapters.
Problem: Remote installation of Windows Server 2008 to an iSCSI target through
iSCSI offload fails to complete, and the computer restarts, repeatedly.
Solution: This problem is a Microsoft issue. For more information on applying the
Microsoft hotfix, see Microsoft knowledge base article KB952942 at
http://support.microsoft.com/kb/952942
.
Problem: The network adapter has shut down and an error message appears
indicating that the fan on the network adapter has failed.
Solution: The network adapter was shut down to prevent permanent damage.
Contact Dell Support for assistance.
Problem: When using a BCM57840 four-port adapter in a blade server, ports 3
and 4 show no link.
Solution: The I/O (switch) module must support 32 internal ports. If it does not,
ports 3 and 4 cannot establish a link.