Users Guide

19–Troubleshooting
QLogic Boot Agent
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3. Perform the Windows upgrade.
4. Reinstall the latest QLogic adapter drivers and the QLogic Control Suite
application.
QLogic Boot Agent
Problem: Unable to obtain network settings through DHCP using PXE.
Solution: For proper operation make sure that the Spanning Tree Protocol (STP)
is disabled or that portfast mode (for Cisco) is enabled on the port to which the
PXE client is connected. For instance, set spantree portfast 4/12
enable.
QLASP
Problem: After physically removing a NIC that was part of a team and then
rebooting, the team did not perform as expected.
Solution: To physically remove a teamed NIC from a system, you must first delete
the NIC from the team. Not doing this before shutting down could result in
breaking the team on a subsequent reboot, which may result in unexpected team
behavior.
Problem: After deleting a team that uses IPv6 addresses and then re-creating the
team, the IPv6 addresses from the old team are used for the re-created team.
Solution: This problem is a third-party issue. To remove the old team’s IPv6
addresses, locate the General page for the team’s TCP/IP properties from your
system’s Network Connections. Either delete the old addresses and type in new
IPv6 addresses, or select the option to automatically obtain IP addresses.
Problem: Adding an Network Load Balancing-enabled BCM57xx and BCM57xxx
adapter to a team may cause unpredictable results.
Solution: Prior to creating the team, unbind Network Load Balancing from the
BCM57xx and BCM57xxx adapter, create the team, and then bind Network Load
Balancing to the team.