Dell Printer Management Pack Version 6.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2009 - 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Overview..................................................................................................................................... 4 Terms used in this document............................................................................................................................................... 4 What is new in this release...................................................................................................................................................
1 Overview This document describes the activities that you can perform with the Dell Printer Management Pack version 6.1. The integration of Dell Printer Management Pack version 6.1 with Microsoft System Center 2016 Operations Manager, Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, or Microsoft System Center Operations Manager 2007 R2 allows you to manage and monitor the availability of Dell printers.
Feature Functionality Launching Printer Console Launches the printer console from the OpsMgr console. Display alerts from Dell printers Displays the Simple Network Management Protocol (SNMP) based alerts for the monitored Dell printer in the Alerts Views of the OpsMgr console. About Dell Printer Management Pack The following table describes the printer management packs and their dependencies with each other: Table 2.
2 Dell Printer Management Pack operations This chapter provides information on the various operations that you can perform on OpsMgr using Dell Printer Management Pack. The Printer Management Pack enables the following operations to manage Dell printers: • • • • • Discovers and groups Dell printers. Displays attribute information of Dell printers. Provides health status of Dell printers through periodic polling. Launches the printer console.
Icon Severity Level Warning/Noncritical — A probe or other monitoring device has detected a reading for the component that is above or below the acceptable level. The component may still be functioning, but it could fail. The component may also be functioning in an impaired state. Critical/Failure/Error — The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred. The specific component is not monitored.
Diagram Views The Diagram Views displays a hierarchical and graphical representation of all Dell printers on your network that OpsMgr manages. The Diagram Views offers the following: • • • Complete Diagram View Printer (OM07) Diagram Printer (OM12) Diagram NOTE: You can launch device or component-specific tasks from the Actions or Tasks pane of the OpsMgr console. For more information on launching tasks, see Tasks.
Figure 3. Printer (OM07) Diagram or Printer (OM12) Diagram View To access the Printer (OM07) Diagram or Printer (OM12) Diagram view: 1. In the OpsMgr, click Monitoring. 2. In the Monitoring pane, navigate to the Dell folder and click the folder to display the different views. 3. Click Diagram Views > Printer (OM07) Diagram or Printer (OM12) Diagram view. 4. Select a component in the diagram to view its details in the Detail View pane.
Customizing Dell Printer Management Pack The Dell Printer Management Pack allows you to customize discovery, monitoring, and alert rules of your Dell printers. You can customize the following components: • • • Monitors — Assess various conditions that can occur in monitored objects. The result of this assessment determines the health state of a target and the alerts that are generated. Object Discoveries — Finds objects on a network that requires monitoring.
3 Troubleshooting Issues and resolutions The following table lists the known issues and resolutions. Table 4. Known issues and resolutions Issue Resolution Dell alerts are not sorted chronologically. Check the registry on the managed system that has this problem. The sorting flags in the left overview definition may have been set to false.
Issue Resolution Windows Vista-based computer as a proxy agent for SNMP devices. Tables in Alert KB are shown without borders. 12 Troubleshooting Right-click an alert and select Properties in the Alerts pane to view the tables with borders in the Alert Properties window.
4 Related documentation and resources This chapter gives the details of the documents and references to help you work with Dell Printer Management Pack. Topics: • • • Microsoft guidelines for performance and scalability for OpsMgr Contacting Dell Accessing documents from the Dell EMC support site Microsoft guidelines for performance and scalability for OpsMgr For information on Microsoft’s recommendations for scalability, see the Microsoft website at technet.microsoft.com.
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