Users Guide

Contents
1 Overview.................................................................................................................4
Terms used in this document............................................................................................................... 4
What is new in this release....................................................................................................................4
Key features of Dell Printer Management Pack....................................................................................4
About Dell Printer Management Pack.................................................................................................. 5
2 Dell Printer Management Pack operations......................................................6
Discovery and grouping........................................................................................................................6
Discovering a Dell Printer................................................................................................................6
Discovering Network Devices.........................................................................................................6
Monitoring ............................................................................................................................................ 6
Health status indicators...................................................................................................................6
Alerts Views .....................................................................................................................................8
Diagram Views.................................................................................................................................8
State Views.....................................................................................................................................10
Tasks ................................................................................................................................................... 10
Launching Printer console.............................................................................................................11
Customizing Dell Printer Management Pack......................................................................................11
Unit Monitors..................................................................................................................................11
Object discoveries..........................................................................................................................11
Customizing alert rules..................................................................................................................11
3 Related documentation and resources.......................................................... 13
Microsoft guidelines for performance and scalability for OpsMgr....................................................13
Contacting Dell....................................................................................................................................13
Accessing documents from Dell support site.................................................................................... 13
4 Troubleshooting................................................................................................. 15
Issues and resolutions......................................................................................................................... 15