Users Guide

Dell Printer Management Pack Operations
This chapter describes the various operations that you can perform on Microsoft System Center 2012 R2 Operations Manager, Microsoft
System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, Microsoft System Center Operations
Manager 2007 R2, and Microsoft System Center Essentials 2010, using the Dell Printer Management Pack Suite version 5.0.
The Printer Management Pack enables the following operations to manage Dell printers:
• Discover and group Dell printers
• Display attribute information for Dell printers
• Provide health status of Dell printers through periodic polling
• Launch the printer console
• Process SNMP traps and provide knowledge base articles for printer traps
Topics:
• Discovery And Grouping
• Monitoring
• Tasks
• Customizing The Dell Printer Management Pack
Discovery And Grouping
Discovering A Dell Printer
Dell printers can be classified as network devices. To discover Dell printers, ensure that the devices appear in the Network Devices view
under the Administration section of the OpsMgr console.
Discovering Network Devices
For more information on discovering network devices:
• System Center 2012 Operations Manager, see technet.microsoft.com/en-us/library/hh278846.aspx.
• System Center Operations Manager 2007 R2, see technet.microsoft.com/en-us/library/cc950509.aspx.
• System Center Essentials 2010, see technet.microsoft.com/en-us/library/ff603567.aspx.
Monitoring
The Dell Printer Management Pack version 5.0 enables you to monitor the discovered Dell printers. The health status indicators help you
to monitor the health of your Dell printers on the network.
Health Status Indicators
The following table lists the icons that indicate the health status of the discovered Dell printers on the OpsMgr console.
Table 3. Health Status Indicators
Icon Severity Level
Normal/OK — The component is working as expected.
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