User's Manual
Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Overview.......................................................................................................................................5
What Is New In This Release...................................................................................................................................5
Key Features Of Dell Printer Management Pack......................................................................................................5
About Dell Printer Management Pack Suite Version 5.0..........................................................................................5
Supported Dell Printers............................................................................................................................................6
Mono Laser Printers...........................................................................................................................................6
Color Laser Printers............................................................................................................................................7
Mono Laser Multifunction Printer......................................................................................................................7
Color Laser Multifunction Printer.......................................................................................................................7
2 Dell Printer Management Pack Operations............................................................................9
Discovery And Grouping...........................................................................................................................................9
Discovering A Dell Printer..................................................................................................................................9
Discovering Network Devices............................................................................................................................9
Monitoring ................................................................................................................................................................9
Health Status Indicators.....................................................................................................................................9
Alerts Views ....................................................................................................................................................11
Diagram Views.................................................................................................................................................11
State Views......................................................................................................................................................13
Tasks ......................................................................................................................................................................13
Launching Printer Console...............................................................................................................................13
Customizing The Dell Printer Management Pack...................................................................................................13
Unit Monitors....................................................................................................................................................13
Object Discoveries...........................................................................................................................................14
Customizing Alert Rules...................................................................................................................................14
3 Related Documentation And Resources...............................................................................15
Microsoft Guidelines For Performance And Scalability For Operations Manager.................................................15
Obtaining Technical Assistance.............................................................................................................................15
Contacting Dell.......................................................................................................................................................15
4 Troubleshooting.........................................................................................................................17
Issues And Resolutions..........................................................................................................................................17