Users Guide
1 Overview..................................................................................................................................... 4
What Is New In This Release................................................................................................................................................4
Key Features Of Dell Printer Management Pack...............................................................................................................4
About Dell Printer Management Pack Suite Version 5.0..................................................................................................5
Supported Dell Printers.........................................................................................................................................................5
Mono Laser Printers........................................................................................................................................................5
Color Laser Printers.........................................................................................................................................................5
Mono Laser Multifunction Printer..................................................................................................................................6
Color Laser Multifunction Printer.................................................................................................................................. 6
2 Dell Printer Management Pack Operations......................................................................................7
Discovery And Grouping....................................................................................................................................................... 7
Discovering A Dell Printer............................................................................................................................................... 7
Discovering Network Devices........................................................................................................................................ 7
Monitoring ..............................................................................................................................................................................7
Health Status Indicators..................................................................................................................................................7
Alerts Views .....................................................................................................................................................................8
Diagram Views..................................................................................................................................................................9
State Views.....................................................................................................................................................................10
Tasks .....................................................................................................................................................................................10
Launching Printer Console............................................................................................................................................ 10
Customizing The Dell Printer Management Pack............................................................................................................. 11
Unit Monitors...................................................................................................................................................................11
Object Discoveries.......................................................................................................................................................... 11
Customizing Alert Rules................................................................................................................................................. 11
3 Related Documentation And Resources.........................................................................................12
Microsoft Guidelines For Performance And Scalability For Operations Manager....................................................... 12
Obtaining Technical Assistance..........................................................................................................................................12
Contacting Dell..................................................................................................................................................................... 12
4 Troubleshooting..........................................................................................................................13
Issues And Resolutions........................................................................................................................................................ 13
Contents
Contents 3