Personal Computer Setup and Quick Reference Guide

28 Setup and Quick Reference Guide
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Error Messages
NOTE: If the message is not listed, see the documentation for either the operating system or the
program that was running when the message appeared.
If an error occurs during start-up, a message may be displayed on the monitor identifying
the problem. See “Error Messages” in the User’s Guide for suggestions on resolving any
problems.
System Lights
Your computer has a number of lights that can help you analyze and solve problems.
Power Light Hard-Drive
Light
Problem Description Suggested Resolution
Solid green N/A Power is on, and the computer is
operating normally.
No corrective action is required.
Blinking green Blank The computer is in the suspended
state (Microsoft
®
Windows
®
2000
and Windows XP).
Press the power button, move the
mouse, or press a key on the
keyboard to wake the computer. See
“Power Button” in your User’s
Guide.
Blinks green
several times and
then turns off
N/A A configuration error exists. Check the diagnostic lights to see if
the specific problem is identified.
Solid yellow N/A The Dell Diagnostics is running a
test, or a device on the system board
may be faulty or incorrectly
installed.
If the Dell Diagnostics is running,
allow the testing to complete.
Check the diagnostic lights to see if
the specific problem is identified.
See “System Board Problems” in
your User’s Guide.
If the computer does not boot,
contact Dell for technical
assistance.
Blinking yellow Blank A power supply or system board
failure has occurred.
Check the diagnostic lights to see if
the specific problem is identified.
See “Power Problems” and “System
Board Problems” in your User’s
Guide.