Personal Computer Setup and Quick Reference Guide

26 Setup and Quick Reference Guide
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5 Select the Boot from CD-ROM option from the menu that appears.
6 Ty pe 1 to start the ResourceCD menu.
7 Ty pe 2 to start the Dell Diagnostics.
8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions
are listed, select the version appropriate for your computer.
9 When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button
for the option you want.
2 If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and
follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you
contact Dell, technical support personnel will ask for your Service Tag number.
Option Function
Express Test Performs a quick test of devices. This test typically
takes 10 to 20 minutes and requires no interaction on
your part. Run Express Test first to increase the
possibility of tracing the problem quickly.
Extended Test Performs a thorough check of devices. This test
typically takes an hour or more and requires you to
answer questions periodically.
Custom Test Tests a specific device. You can customize the tests you
want to run.
Symptom Tree Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.