Workstation Setup and Quick Reference Guide

46 Troubleshooting
IF THE POWER LIGHT IS STEADY AMBER — There is a power problem, a device
may be malfunctioning or incorrectly installed.
• Ensure that the processor power cable is securely connected to the system
board power connector (see
your Service Manual on the Dell Support
website at support.dell.com
).
• Ensure that the main power cable and the front panel cable are securely
connected to the system board connector (see
your Service Manual on the
Dell Support website at support.dell.com
).
ELIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION: Before you begin any of the procedures in this section, read and follow
the safety instructions provided with your computer.
I
F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements. If
necessary, install additional memory (see
your Service Manual on the Dell
Support website at support.dell.com
).
• Reseat the memory modules (see
your Service Manual on the Dell
Support website at support.dell.com
) to ensure that your computer is
successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 39).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see your Service Manual on the Dell
Support website at support.dell.com
) to ensure that your computer is
successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see
your
Service Manual on the Dell Support website at support.dell.com
).