Dell Precision Workstation R7610 Owner's Manual Regulatory Model: E15S Regulatory Type: E15S002
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 Working on Your Computer.......................................................................................................7 Before Working Inside Your Computer.....................................................................................................................7 Recommended Tools.......................................................................
18 Installing the Cooling Shroud ...............................................................................................43 19 Removing the SAS (Serial attached SCSI) Backplane......................................................45 20 Installing the SAS (Serial Attached SCSI) backplane.......................................................47 21 Removing the Front-Chassis Assembly...............................................................................
40 Installing the Remote Access Host Card.............................................................................89 41 Removing the SAS Controller Card......................................................................................91 42 Installing the SAS Controller Card........................................................................................93 43 Removing the System Board.................................................................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect any telephone or network cables to your computer. 3. Connect your computer and all attached devices to their electrical outlets. 4. Turn on your computer. 5. If required, verify that the computer works correctly by running the Dell Diagnostics.
System Overview 2 The figure below displays the inside view of the computer after the front bezel and the cover have been removed. The callouts show the names and the layout of the components inside the computer. 1. control panel 2. plastic cover 3. cooling shroud 4. fan bracket 5. system fans 6. power distribution unit 7. center expansion-card cage 8. outer expansion-card cage 9. coin-cell battery 10. SAS back plane 11. front-chassis assembly 12. hard drive 13.
Removing the Front Bezel 1. Follow the procedures in Before Working Inside Your Computer. 2. Unlock the front bezel using the key provided. 3 a) Lift the bezel-release tab and pull the front bezel away from the computer.
Installing the Front Bezel 1. Insert the front bezel in its slot in a downward direction and push it towards the computer. 2. Secure the release tab. 3. Lock the front bezel using the key provided. 4. Follow the procedures in After Working Inside Your Computer.
Removing the Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. Rotate the latch-release lock counter-clockwise to the unlocked position. – 5 front bezel a) Lift the latch and slide the cover towards the back of the computer. 4. Lift the cover away from the computer.
Installing the Cover 1. Place the cover on the computer and press it down until it clicks into place. 2. Press down the cover latch. 3. Install the front bezel. 4. Follow the procedures in After Working Inside Your Computer.
Removing the Power Supply 1. Follow the procedures in Before Working Inside Your Computer. 2. Press and hold the orange tab towards the latch and pull the power supply unit away from the computer.
Installing the Power Supply Unit 1. Insert the power supply unit into the computer until it clicks into place. 2. Follow the procedures in After Working Inside Your Computer.
Removing the Hard Drive Carrier 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the front bezel. 3. Press the hard-drive carrier release button. 9 a) Pull the hard-drive carrier handle open. b) Slide the hard drive out of the drive bay.
Installing the Hard Drive Carrier 1. Insert the hard drive into the drive bay. 2. Press the hard-drive carrier handle until it clicks into place. 3. Install the front bezel. 4. Follow the procedures in After Working Inside Your Computer.
Removing the Hard Drive Assembly 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – hard drive carrier 11 Remove the screws that secure the hard drive caddy to the hard drive. a) Slide the hard drive out of the drive assembly.
Installing the Hard Drive Assembly 1. Place the hard drive in the hard-drive caddy. 2. Tighten the screws that secure the hard drive on either side of the hard-drive caddy. 3. Install : 4. – hard drive carrier – front bezel 12 Follow the procedures in After Working Inside Your Computer.
Removing the Control Panel 13 CAUTION: Two different Torx screwdrivers are needed for the control panel disassembly/reassembly, a T10 and T8. 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover Remove the torx screw that secures the control panel. a) Disconnect the control panel cables. b) Remove the screws that secure the control panel board.
Installing the Control Panel 1. Connect the control panel cables. 2. Install the screws that secure the control panel. 3. Replace the torx screw that secures the control panel. 4. Install : 5. – cover – front bezel. 14 Follow the procedures in After Working Inside Your Computer.
Removing the Optical Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud 15 Push the blue release tab in the direction indicated and lift the plastic cover. a) Release the plastic cover from the hinges that secure it on the other side and remove it from the computer. 4. Disconnect the power and data cables from the optical drive. a) Press down and push the blue release tab towards the front of the computer.
Installing the Optical Drive 16 1. Insert the optical drive into the drive bay. 2. Connect the power and data cables. 3. Replace the plastic cover by securing the tabs on one side to the metal hinges and by pressing down the other side until it clicks into place. 4. Install: 5. – cooling shroud – cover – front bezel Follow the procedures in After Working Inside Your Computer.
Removing the Cooling Shroud 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover 17 Lift the cooling shroud straight up and away from the system board.
Installing the Cooling Shroud 1. Place the cooling shroud in front of the system fans into the system board. 2. Install: 3. – cover – front bezel 18 Follow the procedures in After Working Inside Your Computer.
Removing the SAS (Serial attached SCSI) Backplane 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: – front bezel – cover – cooling shroud – optical drive – hard-drive carrier – hard-drive assembly 19 3. Disconnect all the SAS cables by pressing on their respective release tabs. 4. Push the blue release tabs in the direction of the arrows towards the hard-drive assembly to release the SAS backplane from the system board.
Installing the SAS (Serial Attached SCSI) backplane 20 1. Push the blue release tabs and insert the backplane in the slot on the system board along the hard-drive assembly. 2. Connect the SAS cables. 3. Install: 4. – hard-drive assembly – hard-drive carrier – optical drive – cooling shroud – cover – front bezel Follow the procedures in After Working Inside Your Computer.
Removing the Front-Chassis Assembly 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud 21 Press inwards on the two release tabs and slide the front-chassis assembly towards the front of the computer .
Installing the Front-Chassis Assembly 1. Slide the front-chassis assembly towards the back of the computer until it clicks into place. 2. Install: 3. – cooling shroud – cover – front bezel 22 Follow the procedures in After Working Inside Your Computer.
Removing the Fan Bracket 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – cover – cooling shroud 23 Pull both release tabs upwards simultaneously to release the fan bracket. a) Lift the fan-bracket and remove it from the computer.
Installing the Fan Bracket 1. Place the fan bracket in the computer. 2. Ensure that there are no cables on top of the fan connectors. 3. Press both release tabs downwards simultaneously to secure the bracket. 4. Install: 5. – cooling shroud – cover 24 Follow the procedures in After Working Inside Your Computer.
Removing the System Fans 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – cover – front chassis assembly 25 Press the release tab and lift the fan out of the system fan assembly. a) Repeat the above step to remove the remaining system fans from the assembly.
Installing the System Fans 1. Insert the fan in the system fan assembly until it clicks into place. 2. Repeat the above step to install the remaining system fans into the assembly. 3. Install: 4. – front chassis assembly – cover 26 Follow the procedures in After Working Inside Your Computer.
Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud – fan bracket 27 Press the release latch away from the battery to allow the battery to pop-up from the socket. Lift the coin-cell battery out of the computer.
Installing the Coin-Cell Battery 1. Place the coin-cell battery into the slot on the system board. 2. Press the coin-cell battery downward until the release latch springs back into place and secures it. 3. Install: 4. – fan bracket – cooling shroud – cover – front bezel 28 Follow the procedures in After Working Inside Your Computer.
Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud – front chassis assembly – fan bracket 29 Press down on the memory-securing clips on each side of the memory module, and lift the memory module upwards to remove it from the computer.
Installing the Memory 1. Insert the memory module into the memory socket. 2. Press down on the memory module until the securing clips secure the memory in place. 3. Install: 4. – fan bracket – front chassis assembly – cooling shroud – cover – front bezel 30 Follow the procedures in After Working Inside Your Computer.
Removing the Heat Sink 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: – front bezel – cover – cooling shroud – fan bracket 31 3. Slide the front chassis assembly forward. 4. Loosen the captive screws on the heat sink. It is recommended to begin loosening the diagonal-facing screws to prevent one side of the heat sink from lifting during removal. a) Lift the heat sink and remove it from the computer.
Installing the Heat Sink 1. Place the heat sink over the processor on the system board. 2. Tighten and secure the diagonally-facing captive screws on the heat sink. 3. Install: 4. – fan bracket – front-chassis assembly – cooling shroud – cover – front bezel 32 Follow the procedures in After Working Inside Your Computer.
Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud – front chassis assembly – fan bracket – heat sink 33 To remove the processor: NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first. a) Press down on the first lever holding the processor cover in place and release it sideways from its retention hook.
4. Repeat the above steps to remove the second processor (if available) from the computer. To verify if your computer has dual processor slots, see the System Board Components.
Installing the Processor 1. Place the processor in its socket. 2. Replace the processor cover. 34 NOTE: The processor cover is secured by two levers. They have icons that indicate which lever needs to be opened first and which lever closes first 3. Slide the first lever sideways into the retention hook to secure the processor. 4. Repeat step '3' to slide the second lever into the retention hook. 5. Install: 6.
Removing the Expansion Card Cages 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: – front bezel – cover 3. Release the power cables from the metal clips . 4. Lift the outer expansion-card cage and flip it over.
5. Disconnect all the cables leading up to the outer expansion-card cage and lift it away from the computer. 6. Disconnect all the cables leading up to the center expansion-card cage.
7. Lift the center expansion-card upwards and move it away from the computer.
Installing the Expansion Card Cages 1. Connect the cables leading to the center expansion-card cage. 2. Install the center expansion-card cage in the computer. 3. Connect the cables leading to the outer expansion-card cage. 4. Install the outer expansion-card cage in the computer. 5. Thread the cables leading to the expansion card cage. 6. Install: 7. – cover – front bezel 36 Follow the procedures in After Working Inside Your Computer.
Removing the Power-Distribution Unit 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: – front bezel – cover – cooling shroud – power supply – system fans – fan bracket 37 3. Slide the front chassis assembly forward. 4. Disconnect the optical drive power connector and the SAS backplane connector by pressing the notch on each individual connector and pulling them in an outward direction. 5.
6. Unroute all the cables from the routing tabs. 7. Remove the screws that secure the power-distribution unit. a) Lift the power-distribution unit upwards and remove it from the computer.
Installing the Power-Distribution Unit 1. Place the power-distribution unit on the computer. 2. Install the screws that secure the power distribution unit. 3. Route all the power cables through their routing channels. 4. Connect the CPU 1, CPU 2, SAS Backplane and optical driver power connectors. 5. Slide the front chassis assembly to its original position. 6. Install: 7.
Removing the Remote Access Host Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: – front bezel – cover – expansion card cages 3. Remove all the cards from the card riser cage. 4. Lift the release tab upwards and slide the riser board towards the right to remove it from the computer.
Installing the Remote Access Host Card 1. Install the remote access host card in its slot. 2. Install: 3. – expansion card cages – cover – front bezel 40 Follow the procedures in After Working Inside Your Computer.
Removing the SAS Controller Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – expansion card cages – remote access host card 41 Remove the screws that secure the SAS controller card and remove it from the computer.
Installing the SAS Controller Card 1. Install the screws that secure the SAS controller card. 2. Install: 3. – remote access host card – expansion card cages – cover – front bezel 42 Follow the procedures in After Working Inside Your Computer.
Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove: 3. – front bezel – cover – cooling shroud – heat sink – processor – memory – front-chassis assembly – power supply – fan bracket – expansion card cages – power distribution unit 43 Lift the blue release tab, slide the system board forward in the direction indicated and remove it from the computer.
Installing the System Board 1. Place the system board on the chassis. 2. Slide the system board towards the back of the computer. 3. Press the blue release tab. 4. Install: 5. – power distribution unit – expansion card cages – fan bracket – memory – processor – heat sink – front-chassis assembly – cooling shroud – cover – front bezel 44 Follow the procedures in After Working Inside Your Computer.
45 System Board Components The following image displays the system board components . 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. DIMM slots System-fan connectors Front-panel connector CPU 2 memory power connector Power-distribution unit connector 24-pin power connector Front USB connector I/O riser bus SAS connectors PCIe G2 S7 bus connector I/O riser bus 12. 13. 14. 15. 16. 17. 18. 19. 20.
46 Troubleshooting Diagnostic LEDs NOTE: The diagnostic LEDs only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop. The diagnostic LEDs are located on the front of the chassis next to the power button. These diagnostic LEDs are only active and visible during the POST process. Once the operating system starts to load, they turn off and are no longer visible.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Power Button LED • A possible system board failure has occurred. A possible system board, power supply, or peripheral failure has occurred. Unplug the computer. Allow one minute for the power to drain. Plug the computer into a working electrical outlet and press the power button. • • • • 102 device, such as a lamp. Ensure that the main power cable and front panel cable are securely connected to the system board.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Power Button LED problem is with the power supply. Memory modules are detected, but a memory power failure has occurred. • • If two or more memory modules are installed, remove the modules, then reinstall one module and re-start the computer. If the computer starts normally, continue to install additional memory modules (one at a time) until you have identified a faulty module or reinstalled all modules without error.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Possible peripheral card or system board failure has occurred. Remove all peripheral cards from the PCI and PCIe slots and restart the computer. If the computer boots, add the peripheral cards back one by one until you find the bad one. Power Button LED A possible system board failure has occurred. • • A possible coin cell battery failure has occurred. Disconnect all internal and external peripherals, and restart the computer.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Power Button LED • A possible graphics card failure has occurred. • • • identified a faulty module or reinstalled all modules without error. If available, install working memory of the same type into your computer. Ensure that the display/monitor is plugged into a discrete graphic card. Re-seat any installed graphics cards. If available, install a working graphics card into your computer.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Power Button LED Memory modules are detected, but a memory configuration or compatibility error has occurred. • • A possible expansion card failure has occurred. • • • A possible system board resource and/or hardware failure has occurred. • • • Some other failure has occurred. 106 • Ensure that no special requirements for memory module/ connector placement exist.
Light Pattern Diagnostic LEDs Problem Description Troubleshooting Steps Power Button LED • • • discrete graphic card. Ensure that all hard drives and optical drive cables are properly connected to the system board. If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.
• Alert! Chipset heat sink not detected. • Alert! Operating in debug mode. Please populate memory in pairs for normal operation. • Alert! Power supply fan failure. • Alert! Previous fan failure. • Alert! Previous processor thermal failure. • Alert! Previous reboot was due to voltage regulator failure. • Alert! Previous shutdown due to thermal event. • Alert! Previous voltage failure. • Alert! System battery voltage is low.
47 Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Table 1.
Table 5. Audio Audio Specification Integrated Realtek ALC3220 audio codec Table 6. Network Network Specification Integrated Intel 82579 and Intel 82574 Ethernet controllers Table 7. Expansion Bus Expansion Bus Specification Bus type: PCI Express 3.0 PCI Express 2.0 PCI 2.3 (optional) SAS USB 2.0 SATA 3 Bus speed: PCI: 133 MB/s PCI Express: • • • • PCIe 3.0 x16 slots bidirectional speed - 16 GB/s PCIe 3.0 x8-slots bidirectional speed - 8 GB/s PCIe 3.
Card Slots Specification Slot 5 PCI Express 3.0 x8/x16 electrical/mechanical, full-height, full-length Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height, full-length Center Riser Option 2: Slot 5 PCI 32b, 5V, full-height, full-length Slot 6 PCI Express 3.0 x16 electrical and mechanical, full-height, full-length Rear IO: Slot 7 PCI Express 2.0 x4/x16 electrical/mechanical, half-height, half-length Table 9.
Internal connectors Specification Host card remote power control one two-pin connector CPU/Memory power four four-pin connectors Memory twelve 240-pin connectors (DDR3) Rear IO: PCI Express one 98-pin connector (x8) Risers: Outer Riser PCI Express three 164-pin connectors (x16) Center Riser Option 1 PCI Express two 164-pin connectors (x16) Center Riser Option 2: PCI one 120-pin connector (32 bit) PCI Express one 164-pin connectors (x16) Front IO: Front USB one 14-pin connector Internal U
Controls and Lights Specification Network link integrity lights (rear): green light — A good connection at 10 Mbs exists between the network and the computer. orange light — A good connection at 100 Mbs exists between the network and the computer. amber light — A good connection at 1000 Mbs exists between the network and the computer. Network activity lights amber light — flashes when there is network activity on the connection. Diagnostic lights: off — computer is off or has completed POST.
Environmental Specification Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration: Operating 5 Hz to 350 Hz at 0.0002 G2/Hz Storage 5 Hz to 500 Hz at 0.001 to 0.
48 System Setup Boot Menu As with previous workstation platforms, this computer includes a one-time boot menu. This feature gives users a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard drive).
Dell Diagnostics Factory-installed platforms include 32-bit system diagnostics on the installed utility partition. Access these diagnostics using the keystroke during system boot and select Diagnostics. After pressing the keystroke, the appropriate modules load and the PSA diagnostics run. If this passes, the standard Dell Diagnostics main menu appears. When exiting the diagnostics, the system reboots and returns to the installed operating system.
Drives Diskette Drive Determines how the BIOS configures floppy drives. • • SATA Operation Configures the operating mode of the integrated hard-drive controller. • • • Drives Disabled Enabled (default) RAID Autodetect / AHCI RAID Autodetect / ATA RAID On (default) These fields let you enable or disable various drives in the computer: • • • • • • • SAS-0 SAS-1 SAS-2 SAS-3 SAS-4 SAS-5 SAS-6 System Configuration Integrated NICs Enables or disables the integrated network card.
Video Primary Video Allows the user to specify the order in which the system assigns primary video controller when two or more controllers are available. • • Controller 1 Controller 2 Performance Multi Core Support Specifies whether the computer will have one or all cores enabled. Enable Multi Core Support — Enabled by default. Hyper-Threading Technology Enables or disables the Hyper-Threading Technology. Intel TurboBoost Enables or disables the Intel TurboBoost mode of the processor.
Security 1. Old Password 2. New Password 3. Re-enter the new password System Password Used to prohibit an unauthorized user from booting. Enter the following details and click OK. 1. Enter the old password — If the password is not set, the 'Enter the old password' field will not be set. 2. Enter the new password 3. Re-enter the password Password Changes Controls the interaction between the system password and the administrator password.
Power Management AC Recovery Determines how the system responds when AC power is re-applied after a power loss. You can set the AC Recovery to: • • • Auto On Time Power Off (default) Power On Last State Sets time to automatically turn on the computer. Time is kept in standard 12-hour format (hour:minutes:seconds). Change the startup time by typing the values in the time and AM/PM fields.
POST Behavior Keyboard Errors Specifies if keyboard-related errors are reported when the system boots Enable Keyboard Error Detection PCOIP BIOS Access If enabled, allows a remote user to access BIOS Setup via PCOIP Portal.
Contacting Dell 49 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
