Setup Guide

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Dell Precision™ R5400

ﻊﻳﺮﺴﻟﺍ ﻲﻌﺟﺮﻤﻟﺍ ﻞﻴﻟﺪﻟﺍﻭ ﺩﺍﺪﻋﻹﺍ

ﻑﺎﺸﻜﺘﺳﺍ ﺕﺎﻣﻮﻠﻌﻣﻭ ﺞﻣﺍﺮﺒﻟﺍﻭ ﻊﻳﺮﺴﻟﺍ ﺩﺍﺪﻋﻹﺍﻭ ﺕﺎﻔﺻﺍﻮﻤﻟﺍﻭ ﺕﺍﺰﻴﻤﻟﺍ ﻰﻠﻋ ﺔﻣﺎﻋ ﺓﺮﻈﻧ ﻞﻴﻟﺪﻟﺍ ﺍﺬﻫ ﻡﺪﻘﻳ

ﻞﻴﻐﺸﺘﻟﺍ ﻡﺎﻈﻧ ﻝﻮﺣ ﺕﺎﻣﻮﻠﻌﻤﻟﺍ ﻦﻣ ﺪﻳﺰﻣ ﻰﻠﻋ ﻝﻮﺼﺤﻠﻟ .ﻚﺑ ﺹﺎﺨﻟﺍ ﺮﺗﻮﻴﺒﻤﻜﻟﺍ ﺯﺎﻬﺟ ﻲﻓ ﺎﻬﺣﻼﺻﺇﻭ ءﺎﻄﺧﻷﺍ

ﻊﻗﻮﻣ ﻰﻠﻋ

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Dell

ﺔﻴﻨﻘﺗ ﻞﻴﻟﺩ)

Dell Technology Guide ﻊﺟﺍﺭ ،ﻚﻳﺪﻟ ﺕﺎﻴﻨﻘﺘﻟﺍﻭ ﺓﺰﻬﺟﻷﺍﻭ

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WMTE01 ﺯﺍﺮﻄﻟﺍ

Teva QRG_AR.indb 1Teva QRG_AR.indb 1 5/29/2008 9:54:33 AM5/29/2008 9:54:33 AM

Summary of content (76 pages)

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‫‪Dell Precision™ R5400‬‬ ‫ﺍﻹﻋﺪﺍﺩ ﻭﺍﻟﺪﻟﻴﻞ ﺍﻟﻤﺮﺟﻌﻲ ﺍﻟﺴﺮﻳﻊ‬ ‫ﻳﻘﺪﻡ ﻫﺬﺍ ﺍﻟﺪﻟﻴﻞ ﻧﻈﺮﺓ ﻋﺎﻣﺔ ﻋﻠﻰ ﺍﻟﻤﻴﺰﺍﺕ ﻭﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ ﻭﺍﻟﺒﺮﺍﻣﺞ ﻭﻣﻌﻠﻮﻣﺎﺕ ﺍﺳﺘﻜﺸﺎﻑ‬ ‫ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﻭﺍﻷﺟﻬﺰﺓ ﻭﺍﻟﺘﻘﻨﻴﺎﺕ ﻟﺪﻳﻚ‪ ،‬ﺭﺍﺟﻊ ‪) Dell Technology Guide‬ﺩﻟﻴﻞ ﺗﻘﻨﻴﺔ ‪( Dell‬ﻋﻠﻰ ﻣﻮﻗﻊ‬ ‫‪.support.dell.com‬‬ ‫ﺍﻟﻄﺮﺍﺯ ‪WMTE01‬‬ ‫‪www.dell.com | support.dell.com‬‬ ‫‪5/29/2008 9:54:33 AM‬‬ ‫‪Teva QRG_AR.
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‫ﺍﻟﻤﻼﺣﻈﺎﺕ ﻭﺍﻹﺷﻌﺎﺭﺍﺕ ﻭﺍﻟﺘﻨﺒﻴﻬﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺸﻴﺮ ﺍﻟﻤﻼﺣﻈﺔ ﺇﻟﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻬﺎﻣﺔ ﺍﻟﺘﻲ ﺗﺴﺎﻋﺪﻙ ﻓﻲ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺃﻗﺼﻰ ﺍﺳﺘﻔﺎﺩﺓ ﻣﻦ ﺟﻬﺎﺯ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﺸﻴﺮ ﺍﻹﺷﻌﺎﺭ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺗﻠﻒ ﻓﻲ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻓﻘﺪ ﺑﻴﺎﻧﺎﺕ‪ ،‬ﻭﻳﻌﻠﻤﻚ ﺑﻜﻴﻔﻴﺔ ﺗﻔﺎﺩﻱ ﺍﻟﻤﺸﻜﻠﺔ‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻳﺸﻴﺮ ﺍﻟﺘﻨﺒﻴﻪ ﺇﻟﻰ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺿﺮﺭ ﺑﺎﻟﻤﻤﺘﻠﻜﺎﺕ ﺃﻭ ﺇﺻﺎﺑﺔ ﺷﺨﺼﻴﺔ ﺃﻭ ﻭﻓﺎﺓ‪.‬‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺸﺮﺍء ﻛﻤﺒﻴﻮﺗﺮ ‪ n Series‬ﻣﻦ ™‪ ،Dell‬ﻻ ﺗﻨﻄﺒﻖ ﺃﻱ ﻣﺮﺍﺟﻊ ﻓﻲ ﻫﺬﻩ ﺍﻟﻮﺛﺎﺋﻖ ﺗﺸﻴﺮ ﺇﻟﻰ ﺃﻧﻈﻤﺔ‬ ‫ﺍﻟﺘﺸﻐﻴﻞ ®‪.
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ ‫‪ ١‬ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻟﺨﻠﻔﻲ ‪٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﻮﺻﻼﺕ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ ‪٨ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫‪ ٢‬ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ‪٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫ﻣﺸﻜﻼﺕ ﺍﺳﺘﻜﺸﺎﻑ ﺃﺧﻄﺎء ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ ﻭﺇﺻﻼﺣﻬﺎ ‪٣٨ . . . . . . . .‬‬ ‫‪٣٩ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dell Diagnostics‬‬ ‫ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ ‪٤٤ . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﻄﺎﻗﺔ ‪٤٤ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﺬﺍﻛﺮﺓ‪٤٥ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﺒﺮﺍﻣﺞ ﻭﻋﺪﻡ ﺍﻻﺳﺘﺠﺎﺑﺔ ‪٤٦ . . . . . . . . . . . . . . . . . . . . . . . .
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‫ﻣﺸﻜﻼﺕ ﺧﺎﺻﺔ ﺑﻄﻠﺒﻚ ‪٦٧ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ ‪٦٨ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .‬‬ ‫ﺇﺭﺟﺎﻉ ﺍﻟﻤﻜﻮﻧﺎﺕ ﺑﻐﺮﺽ ﺍﻹﺻﻼﺡ ﺑﻤﻮﺟﺐ ﺍﻟﻀﻤﺎﻥ ﺃﻭ ﺑﻐﺮﺽ ﺭﺩ ﺍﻟﺜﻤﻦ ‪٦٨ . . . .‬‬ ‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ‬ ‫‪..........................................‬‬ ‫‪٦٩‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٧١ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dell‬‬ ‫ﺍﻟﻔﻬﺮﺱ ‪٧٣ . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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‫ﺍﻟﻤﺤﺘﻮﻳﺎﺕ‬ Teva QRG_AR.
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‫‪١‬‬ ‫ﺣﻮﻝ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻟﻤﻨﻈﺮ ﺍﻷﻣﺎﻣﻲ‬ ‫‪٨‬‬ ‫‪٧‬‬ ‫‪٥‬‬ ‫‪٦‬‬ ‫‪١ ٢٣ ٤‬‬ ‫‪١‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻭﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫‪٢‬‬ ‫ﻣﺼﺒﺎﺡ ﻧﺸﺎﻁ ﻣﺤﺮﻙ ﺍﻷﻗﺮﺍﺹ‬ ‫‪٣‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﻧﺸﺎﻁ ﺍﻟﺸﺒﻜﺔ )‪(٢‬‬ ‫‪٤‬‬ ‫ﻣﺼﺎﺑﻴﺢ ﺍﻟﺘﺸﺨﻴﺺ )‪(٤‬‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٢) USB 2.
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‫ﻣﻮﺻﻼﺕ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ‬ ‫‪٤‬‬ ‫‪٥‬‬ ‫‪١‬‬ ‫‪٣‬‬ ‫‪٧‬‬ ‫‪٦‬‬ ‫ﻣﺼﺒﺎﺡ ﺗﻜﺎﻣﻞ ﺍﺭﺗﺒﺎﻁ ﺷﺒﻜﺔ ﺍﻻﺗﺼﺎﻝ‬ ‫‪٢‬‬ ‫‪٨‬‬ ‫‪١٢ ١١ ١٠ ٩‬‬ ‫ﻣﻮﺻﻞ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ )ﺭﺋﻴﺴﻲ(‬ ‫‪٣‬‬ ‫ﻣﺼﺒﺎﺡ ﻧﺸﺎﻁ ﺍﻟﺸﺒﻜﺔ‬ ‫‪٤‬‬ ‫ﻣﻮﺻﻞ ﺧﻂ ﺍﻹﺧﺮﺍﺝ‬ ‫‪٥‬‬ ‫ﻣﻮﺻﻞ ﺧﻂ ﺍﻹﺩﺧﺎﻝ‬ ‫‪٦‬‬ ‫ﻣﻮﺻﻼﺕ ﺗﺴﻠﺴﻠﻴﺔ )‪(٢‬‬ ‫‪٧‬‬ ‫ﻣﻮﺻﻞ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫‪٨‬‬ ‫ﻣﻮﺻﻞ ﺍﻟﻤﺎﻭﺱ‬ ‫‪٩‬‬ ‫ﻣﻮﺻﻼﺕ ‪(٣) USB 2.
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‫‪٢‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺍﻹﻋﺪﺍﺩ ﺍﻟﺴﺮﻳﻊ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻳﺼﻒ ﻫﺬﺍ ﺍﻟﻘﺴﻢ ﺍﻟﺨﻄﻮﺍﺕ ﺍﻟﺮﺍﻣﻴﺔ ﺇﻟﻰ ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﻟﻠﻤﺮﺓ ﺍﻷﻭﻟﻰ‪.‬‬ ‫‪ ١‬ﺍﻧﺰﻉ ﺗﻐﻠﻴﻒ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺗﻌﺮﻑ ﻋﻠﻰ ﻛﻞ ﻋﻨﺼﺮ ﻣﻦ ﻋﻨﺎﺻﺮﻩ‪.‬‬ ‫ﺍﺣﺘﻔﻆ ﺑﻜﺎﻓﺔ ﻣﻮﺍﺩ ﺍﻟﺸﺤﻦ ﻓﻲ ﺣﺎﻝ ﺍﺣﺘﺠﺖ ﺇﻟﻴﻬﺎ ً‬ ‫ﻻﺣﻘﺎ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﻻ ﻳﻜﻮﻥ ﺗﺮﻛﻴﺐ ﺑﻌﺾ ﺍﻟﻌﻨﺎﺻﺮ ﺍﻟﻤﻀﻤﻨﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﻣﻄﻠﻮﺑًﺎ )ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ‬ ‫ﺗﺮﻛﻴﺐ ﺍﻟﺤﺎﻣﻞ ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﺮﻛﻴﺐ(‪.
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‫‪ ٢‬ﻗﻢ ﺑﺘﺮﻛﻴﺐ ﺍﻟﺴﻜﻚ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻠﻰ ﺍﻟﺤﺎﻣﻞ‪.‬‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﺗﺮﻛﻴﺐ ﺍﻟﺤﺎﻣﻞ ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻟﺴﻼﻣﺔ ﻭﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺘﺮﻛﻴﺐ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺍﻟﺤﺎﻣﻞ‪.‬‬ ‫‪ ٣‬ﺃﻭﺻﻞ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ ﻭﺍﻟﻤﺎﻭﺱ‪.‬‬ ‫‪١٠‬‬ ‫‪5/29/2008 9:54:37 AM‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪Teva QRG_AR.
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‫‪ ٤‬ﺃﻭﺻﻞ ﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ )ﺍﺧﺘﻴﺎﺭﻱ(‪.‬‬ ‫‪ ٥‬ﺃﻭﺻﻞ ﻛﺎﺑﻼﺕ ﺍﻟﻄﺎﻗﺔ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ ﻭ ﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ )ﺍﺧﺘﻴﺎﺭﻱ(‪.‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫‪5/29/2008 9:54:38 AM‬‬ ‫‪١١‬‬ ‫‪Teva QRG_AR.
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‫‪ ٦‬ﺛﺒّﺖ ﻣﺴﻨﺪ ﺍﺣﺘﺠﺎﺯ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﻋﻨﺪ ﺍﻟﺰﺍﻭﻳﺔ ﺍﻟﻴﻤﻨﻰ ﻣﻦ ﻣﻘﺒﺾ ﻭﺣﺪﺓ ﺍﻟﺘﺰﻭﻳﺪ ﺑﺎﻟﻄﺎﻗﺔ‪ .‬ﻗﻢ ﺑﺜﻨﻲ ﻛﺎﺑﻞ‬ ‫ﺍﻟﻄﺎﻗﺔ ﺩﺍﺧﻞ ﺍﻟﻌﺮﻭﺓ ﻛﻤﺎ ﻫﻮ ﻣﺒﻴّﻦ ﻓﻲ ﺍﻟﺮﺳﻢ ﻭﺛﺒّﺘﻪ ﻓﻲ ﻣﺸﺒﻚ ﺍﻟﻤﺴﻨﺪ‪.‬‬ ‫‪ ٧‬ﺃﻭﺻﻞ ﺍﻟﻄﺮﻑ ﺍﻵﺧﺮ ﻣﻦ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﻓﻲ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﺍﻟﻤﻮﺻﻮﻝ ﺑﻄﺮﻑ ﺃﺭﺿﻲ ﺃﻭ ﻓﻲ ﻣﺼﺪﺭ‬ ‫ﻃﺎﻗﺔ ﻣﻨﻔﺼﻞ ﻣﺜﻞ ﻭﺣﺪﺓ ﺍﻹﻣﺪﺍﺩ ﺑﺎﻟﻄﺎﻗﺔ ﻏﻴﺮ ﺍﻟﻤﻨﻘﻄﻌﺔ )‪ (UPS‬ﺃﻭ ﻭﺣﺪﺓ ﺗﻮﺯﻳﻊ ﺍﻟﻄﺎﻗﺔ )‪.(PDU‬‬ ‫‪ ٨‬ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻋﻠﻰ ﻛﻞ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﺟﻬﺎﺯ ﺍﻟﻌﺮﺽ )ﺍﺧﺘﻴﺎﺭﻱ(‪.‬‬ ‫ﺍﺿﺒﻂ ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﺑﺠﻬﺎﺯ ﺍﻟﻌﺮﺽ ﻛﻤﺎ ﻫﻮ ﻣﻄﻠﻮﺏ ﺇﻟﻰ ﺃﻥ ﺗﺮﺿﻰ ﻋﻦ ﺍﻟﺼﻮﺭﺓ ﺍﻟﻤﻌﺮﻭﺿﺔ‪.
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‫‪ ٩‬ﻗﻢ ﺑﺘﺮﻛﻴﺐ ﺍﻹﻃﺎﺭ ﺍﻷﻣﺎﻣﻲ )ﺍﺧﺘﻴﺎﺭﻱ(‪.‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺨﺘﻠﻒ ﻣﺰﻭﺩﻭ ﺧﺪﻣﺎﺕ ﺍﻹﻧﺘﺮﻧﺖ ﻭﺍﻟﻌﺮﻭﺽ ﺍﻟﺘﻲ ﻳﻘﺪﻣﻮﻧﻬﺎ ً‬ ‫ﻭﻓﻘﺎ ﻟﻠﺪﻭﻟﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﺃﻧﺖ ﺑﺤﺎﺟﺔ ﺇﻟﻰ ﺍﺗﺼﺎﻝ ﺷﺒﻜﺔ ﻭﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺇﻧﺘﺮﻧﺖ )‪ .(ISP‬ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ‬ ‫ﺍﻹﻧﺘﺮﻧﺖ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻹﻋﺪﺍﺩ‪.‬‬ ‫ﺇﻋﺪﺍﺩ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ‬ ‫ﻹﻋﺪﺍﺩ ﺍﺗﺼﺎﻝ ﺍﻹﻧﺘﺮﻧﺖ ﺑﺎﺳﺘﺨﺪﺍﻡ ﺍﺧﺘﺼﺎﺭ ﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺳﻄﺢ ﺍﻟﻤﻜﺘﺐ‪:‬‬ ‫‪ ١‬ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﺇﻧﻬﺎء ﺃﻱ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪.
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‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ®‪Microsoft Windows Vista‬‬ ‫‪١‬‬ ‫‪٢‬‬ ‫‪٣‬‬ ‫‪٤‬‬ ‫ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﺇﻧﻬﺎء ﺃﻱ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪.‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﻟﺰﺭ™‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows Vista‬‬ ‫‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(‪.‬‬ ‫ﻣﻦ ‪) Network and Internet‬ﺍﻟﺸﺒﻜﺔ ﻭﺍﻹﻧﺘﺮﻧﺖ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪Connect to the‬‬ ‫‪) Internet‬ﺍﻻﺗﺼﺎﻝ ﺑﺎﻻﻧﺘﺮﻧﺖ(‪.‬‬ ‫ﻳﻈﻬﺮ ﺇﻃﺎﺭ ‪) Connect to the Internet‬ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ(‪.
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‫‪ ٦‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﻟﺨﻴﺎﺭ ﺍﻟﻤﻨﺎﺳﺐ ﻣﻦ ?‪How do you want to connect to the Internet‬‬ ‫)ﻛﻴﻒ ﺗﺮﻳﺪ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻹﻧﺘﺮﻧﺖ؟(‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻌﺮﻑ ﻧﻮﻉ ﺍﻻﺗﺼﺎﻝ ﺍﻟﻤﻄﻠﻮﺏ ﺗﺤﺪﻳﺪﻩ‪ ،‬ﺍﺗﺼﻞ ﺑﻤﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫‪ ٧‬ﺍﺳﺘﺨﺪﻡ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻹﻋﺪﺍﺩ ﺍﻟﻤﻘﺪﻣﺔ ﻣﻦ ﻣﺰﻭﺩ ﺧﺪﻣﺔ ﺍﻹﻧﺘﺮﻧﺖ ﻻﺳﺘﻜﻤﺎﻝ ﺍﻹﻋﺪﺍﺩ‪.
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‫ﺇﻥ ﺍﺳﺘﺨﺪﺍﻡ ﻣﻴﺰﺓ ‪) Files and Settings Transfer Wizard‬ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ(‬ ‫ﻳﺤﺘﺎﺝ ﺇﻟﻰ ﻭﺳﺎﺋﻂ ﺗﺜﺒﻴﺖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﺗﺄﺗﻲ ﻣﺮﻓﻘﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺃﻭ ﺇﻟﻰ ﻗﺮﺹ ﺍﻟﻤﻌﺎﻟﺞ ﺍﻟﺬﻱ ﻳﻤﻜﻦ‬ ‫ﻟﻠﻤﻌﺎﻟﺞ ﺇﻧﺸﺎﺅﻩ ﻟﻚ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻫﺬﺍ ﻧﻘﻞ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ ،‬ﺍﺑﺤﺚ ﻓﻲ ﻣﻮﻗﻊ ‪support.dell.
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‫‪ ٤‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٥‬ﻓﻲ ﺷﺎﺷﺔ ?‪) Which computer is this‬ﺃﻱ ﻛﻤﺒﻴﻮﺗﺮ ﻫﺬﺍ؟( ﺍﻧﻘﺮ ﻓﻮﻕ ‪Old Computer‬‬ ‫)ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٦‬ﻣﻦ ﺷﺎﺷﺔ ‪) Select a transfer method‬ﺗﺤﺪﻳﺪ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺃﺳﻠﻮﺏ ﺍﻟﻨﻘﻞ‬ ‫ﺍﻟﺬﻱ ﺗﻔﻀﻠﻪ ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٧‬ﻣﻦ ﺷﺎﺷﺔ ?‪) What do you want to transfer‬ﻣﺎ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﻧﻘﻠﻪ؟( ﺍﻧﻘﺮ ﻟﺘﺤﺪﻳﺪ‬ ‫ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﺘﻲ ﺗﺮﻳﺪ ﻧﻘﻠﻬﺎ ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.
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‫‪ ٣‬ﻣﻦ ﺷﺎﺷﺔ ?‪) Do you have a Windows XP CD‬ﻫﻞ ﻟﺪﻳﻚ ﺍﻟﻘﺮﺹ ﺍﻟﻤﻀﻐﻮﻁ ﻟﻨﻈﺎﻡ‬ ‫ﺗﺸﻐﻴﻞ ‪Windows XP‬؟(‪ ،‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪I want to create a Wizard Disk in the‬‬ ‫‪) following drive‬ﺃﺭﻳﺪ ﺇﻧﺸﺎء ﻗﺮﺹ ﻣﻌﺎﻟﺞ ﻓﻲ ﺍﻟﻤﺤﺮﻙ ﺍﻟﺘﺎﻟﻲ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Next‬ﺍﻟﺘﺎﻟﻲ(‪.‬‬ ‫‪ ٤‬ﺃﺩﺧﻞ ﺍﻟﻮﺳﺎﺋﻂ ﺍﻟﻘﺎﺑﻠﺔ ﻟﻺﺯﺍﻟﺔ‪ ،‬ﻋﻠﻰ ﺳﺒﻴﻞ ﺍﻟﻤﺜﺎﻝ ﻗﺮﺹ ﻣﻀﻐﻮﻁ ﺃﻭ ﻗﺮﺹ ﻓﻴﺪﻳﻮ ﺭﻗﻤﻲ ﻗﺎﺑﻞ ﻟﻠﻜﺘﺎﺑﺔ‪،‬‬ ‫ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) OK‬ﻣﻮﺍﻓﻖ(‪.‬‬ ‫‪ ٥‬ﺭﺍﺟﻊ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻓﻲ ﺷﺎﺷﺔ ‪) Now go to your old computer‬ﺍﻧﺘﻘﻞ ﺍﻵﻥ ﺇﻟﻰ ﺟﻬﺎﺯ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻘﺪﻳﻢ( ﺛﻢ ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﻤﺼﺪﺭ‪ .
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‫‪٣‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺗﺨﺘﻠﻒ ﺍﻟﻌﺮﻭﺽ ﺑﺎﺧﺘﻼﻑ ﺍﻟﻤﻨﻄﻘﺔ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻬﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪،‬‬ ‫ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(← ‪) Help and Support‬ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻭﺍﻟﺪﻋﻢ( ﺛﻢ ﺣﺪﺩ ﺧﻴﺎﺭ ﻋﺮﺽ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻨﻈﺎﻡ )ﻳﺘﺒﻊ(‬ ‫ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﺑﻮﺍﺟﻬﺔ ﺍﻟﺸﺒﻜﺔ )‪(NIC‬‬ ‫ﻭﺍﺟﻬﺔ ﺷﺒﻜﺔ ﻣﺪﻣﺠﺔ ﺗﺪﻋﻢ ﺗﻨﺴﻴﻖ ‪ ASF 2.0‬ﻛﻤﺎ ﻫﻮ ﻣﺤﺪﺩ ﻣﻦ ﻗﺒﻞ‬ ‫ﻫﻴﺌﺔ ‪ ،DMTF‬ﺑﻘﺪﺭﺓ ﺍﺗﺼﺎﻝ ‪ ١٠٠٠/١٠٠/١٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ ﺍﻟﺜﺎﻧﻴﺔ‪:‬‬ ‫• ﺃﺧﻀﺮ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ‬ ‫ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫• ﺑﺮﺗﻘﺎﻟﻲ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ‬ ‫ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫• ﺃﺻﻔﺮ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠٠٠‬ﻣﻴﺠﺎﺑﺖ‬ ‫)‪ ١‬ﺟﻴﺠﺎﺑﺖ( ﻓﻲ ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ً‬ ‫ﺍﺗﺼﺎﻻ ﻓﻌﻠﻴﺎً ﺑﺎﻟﺸﺒﻜﺔ‪.
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‫ﺍﻟﺼﻮﺕ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺗﺮﻣﻴﺰ ﺻﻮﺗﻲ ﻣﻀﻤﻦ ﻋﺎﻟﻲ ﺍﻟﺪﻗﺔ ﻣﻦ ﻧﻮﻉ ‪ ADI 1984‬ﻭﻭﺣﺪﺓ‬ ‫ﺗﺤﻜﻢ ﺭﻗﻤﻴﺔ ‪ AC97‬ﻋﺎﻟﻴﺔ ﺍﻟﺪﻗﺔ‬ ‫ﺍﻟﻨﻮﻉ‬ ‫ﻧﺎﻗﻞ ﺍﻟﺘﻮﺳﻴﻊ‬ ‫ﻧﻮﻉ ﺍﻟﻨﺎﻗﻞ‬ ‫‪PCI 2.3‬‬ ‫‪PCI Express 1.0a‬‬ ‫‪SATA 2.0‬‬ ‫‪USB 2.0‬‬ ‫ﺳﺮﻋﺔ ﺍﻟﻨﺎﻗﻞ‪/‬ﺳﺮﻋﺔ ﺍﻟﻨﻘﻞ‬ ‫‪ ١٣٣ :PCI‬ﻣﻴﺠﺎﺑﺖ‪/‬ﺙ‬ ‫‪:PCI Express‬‬ ‫ﺳﺮﻋﺔ ﻓﺘﺤﺔ ‪ x8‬ﺛﻨﺎﺋﻴﺔ ﺍﻻﺗﺠﺎﻫﺎﺕ — ‪ ٥٠٠‬ﻣﻴﺠﺎﺑﺎﻳﺖ‪/‬ﺙ‬ ‫ﺳﺮﻋﺔ ﻓﺘﺤﺔ ‪ x16‬ﺛﻨﺎﺋﻴﺔ ﺍﻻﺗﺠﺎﻫﺎﺕ — ‪ ١‬ﺟﻴﺠﺎﺑﺎﻳﺖ‪/‬ﺙ‬ ‫‪ ١٫٠ SATA‬ﻭ‪ ١٥٠ :٢٫٠‬ﻭ ‪ ٣٠٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ ﺍﻟﺜﺎﻧﻴﺔ ﻟﻜﻞ ﻣﺤﺮﻙ‬ ‫‪ :USB 2.
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‫ﻧﺎﻗﻞ ﺍﻟﺘﻮﺳﻴﻊ )ﻳﺘﺒﻊ(‬ ‫‪:PCI‬‬ ‫ﻣﻮﺻﻞ‬ ‫ﻭﺍﺣﺪ‬ ‫ﺣﺠﻢ ﺍﻟﻤﻮﺻﻞ‬ ‫‪ ١٢٤‬ﺳﻨﺎً‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺻﻞ )ﺑﺤﺪ ﺃﻗﺼﻰ( ‪ ٣٢‬ﺑﺖ‬ ‫‪:PCI-X‬‬ ‫ﻣﻮﺻﻞ‬ ‫ﻭﺍﺣﺪ‬ ‫ﺣﺠﻢ ﺍﻟﻤﻮﺻﻞ‬ ‫‪ ١٨٨‬ﺳﻨﺎً‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺻﻞ )ﺑﺤﺪ ﺃﻗﺼﻰ( ‪ ٦٤‬ﺑﺖ‬ ‫‪:PCI Express x8‬‬ ‫ﻣﻮﺻﻞ‬ ‫ﻭﺍﺣﺪ ‪) x16‬ﻳﺪﻋﻢ ﺑﻄﺎﻗﺎﺕ ‪ x8‬ﻭ‪ x4‬ﻭ‪(x1‬‬ ‫ﺣﺠﻢ ﺍﻟﻤﻮﺻﻞ‬ ‫‪ ١٦٤‬ﺳﻨﺎً‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺻﻞ )ﺑﺤﺪ ﺃﻗﺼﻰ( ﺑﻄﺎﻗﺔ ‪ x8 PCI Express‬ﺷﻘﻮﻕ‬ ‫‪:PCI Express x16‬‬ ‫ﻣﻮﺻﻞ‬ ‫ﺍﺛﻨﺎﻥ ‪x16‬‬ ‫ﺣﺠﻢ ﺍﻟﻤﻮﺻﻞ‬ ‫‪ ١٦٤‬ﺳﻨﺎً‬ ‫ﻋﺮﺽ ﺑﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺻﻞ )ﺑﺤﺪ ﺃﻗﺼﻰ( ﺑﻄﺎﻗﺔ ‪ x16 PCI Express‬ﺷﻘﺎً‬ ‫ﺍﻟﻤﻮﺻﻼﺕ‬ ‫ﺍ
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‫ﺍﻟﻤﻮﺻﻼﺕ )ﻳﺘﺒﻊ(‬ ‫‪) PS/2‬ﻟﻮﺣﺔ ﻣﻔﺎﺗﻴﺢ ﻭﻣﺎﻭﺱ(‬ ‫ﻣﻮﺻﻼ ‪ DIN‬ﺫﺍﺕ ‪ ٦‬ﺃﺳﻨﺎﻥ ﻓﻲ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ‬ ‫ﺗﺴﻠﺴﻠﻲ‬ ‫ﻣﻮﺻﻼﻥ ﺫﺍﺕ ‪ ٩‬ﺃﺳﻨﺎﻥ ﻓﻲ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ )ﻣﺘﻮﺍﻓﻘﺎﻥ ﻣﻊ ‪(16550C‬‬ ‫ﺍﻟﺼﻮﺕ‬ ‫ﻣﻮﺻﻼﻥ ﻓﻲ ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ )ﺧﻂ ﺇﺩﺧﺎﻝ ﻭﺧﻂ ﺇﺧﺮﺍﺝ(‬ ‫ﻣﻮﺻﻼﺕ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪:‬‬ ‫‪ ATA‬ﺗﺴﻠﺴﻠﻲ‬ ‫ﺛﻼﺛﺔ ﻣﻮﺻﻼﺕ ﺫﺍﺕ ‪ ٧‬ﺃﺳﻨﺎﻥ‬ ‫‪ USB‬ﺩﺍﺧﻠﻲ‬ ‫ﻣﻮﺻﻞ ﺫﺍﺕ ‪ ١٠‬ﺃﺳﻨﺎﻥ‬ ‫ﺍﻟﻤﺮﺍﻭﺡ‬ ‫ﻣﻮﺻﻼﻥ ﺫﺍﺕ ‪ ٤‬ﺃﺳﻨﺎﻥ‬ ‫ﻣﻮﺻﻼﻥ ﺫﺍﺕ ‪ ٥‬ﺃﺳﻨﺎﻥ‬ ‫‪) PCI‬ﻋﻠﻰ ﻗﺎﻋﺪﺓ ﺍﻟﺒﻄﺎﻗﺔ‬ ‫ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺮﻛﺰﻳﺔ(‬ ‫ﻣﻮﺻﻞ ﺫﺍﺕ ‪ ١٢٤‬ﺳﻨﺎً‬ ‫‪) PCI-X‬ﻋﻠﻰ ﻗﺎﻋﺪﺓ ﺍﻟﺒﻄﺎﻗﺔ‬ ‫ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺮﻛﺰﻳﺔ(‬ ‫ﻣﻮﺻﻞ
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‫ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﻭﺍﻟﻤﺼﺎﺑﻴﺢ‬ ‫ﺍﻟﻠﻮﺣﺔ ﺍﻷﻣﺎﻣﻴﺔ‪:‬‬ ‫ﺯﺭ ﺍﻟﻄﺎﻗﺔ‬ ‫ﺍﺿﻐﻂ ﻋﻠﻰ ﺍﻟﺰﺭ — ﺍﺿﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ ﻟﺒﺪء ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻟﺘﺠﻨﺐ ﻓﻘﺪﺍﻥ ﺍﻟﺒﻴﺎﻧﺎﺕ‪ ،‬ﻻ ﺗﻮﻗﻒ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‬ ‫ﺑﺎﻟﻀﻐﻂ ﻋﻠﻰ ﺯﺭ ﺍﻟﻄﺎﻗﺔ‪ .‬ﺑﻞ ﻗﻢ ﻋﻮﺿﺎً ﻋﻦ ﺫﻟﻚ ﺑﺈﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫ﺿﻮء ﺃﺧﻀﺮ — ﺿﻮء ﺃﺧﻀﺮ ﻭﺍﻣﺾ ﻓﻲ ﺣﺎﻟﺔ ﺍﻟﺴﻜﻮﻥ؛ ﺿﻮء ﺃﺧﻀﺮ‬ ‫ﺛﺎﺑﺖ ﻟﺤﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﻌﺎﺩﻳﺔ‪.
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‫ﻋﻨﺎﺻﺮ ﺍﻟﺘﺤﻜﻢ ﻭﺍﻟﻤﺼﺎﺑﻴﺢ )ﻳﺘﺒﻊ(‬ ‫ﺍﻟﻠﻮﺣﺔ ﺍﻟﺨﻠﻔﻴﺔ‪:‬‬ ‫ﻣﺼﺒﺎﺡ ﺳﻼﻣﺔ ﺍﻻﺗﺼﺎﻝ‬ ‫)ﻓﻲ ﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ ﺍﻟﻤﺪﻣﺞ(‬ ‫ﻳﻀﺎء ﻣﺼﺒﺎﺡ ﺳﻼﻣﺔ ﺍﻻﺗﺼﺎﻝ ﺣﻴﻦ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺍﺗﺼﺎﻝ ﻗﺎﺋﻢ ﺑﻴﻦ ﺍﻟﺸﺒﻜﺔ‬ ‫ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺴﺮﻋﺔ ‪ ١٠‬ﺃﻭ ‪ ١٠٠‬ﺃﻭ ‪ ١٠٠٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ ﺍﻟﺜﺎﻧﻴﺔ‪.‬‬ ‫• ﺃﺧﻀﺮ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ‬ ‫ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫• ﺑﺮﺗﻘﺎﻟﻲ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠٠‬ﻣﻴﺠﺎﺑﺖ ﻓﻲ‬ ‫ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫• ﺃﺻﻔﺮ — ﻳﻮﺟﺪ ﺍﺗﺼﺎﻝ ﺟﻴﺪ ﺑﻴﻦ ﺷﺒﻜﺔ ﺑﺴﺮﻋﺔ ‪ ١٠٠٠‬ﻣﻴﺠﺎﺑﺖ‬ ‫)‪ ١‬ﺟﻴﺠﺎﺑﺖ( ﻓﻲ ﺍﻟﺜﺎﻧﻴﺔ ﻭﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺍﻟﺨﺼﺎﺋﺺ ﺍﻟﻔﻴﺰﻳﺎﺋﻴﺔ‬ ‫ﺍﻻﺭﺗﻔﺎﻉ‬ ‫‪ ٨٫٦٥٦‬ﺳﻢ )‪ ٣٫٤٠‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﺮﺽ‬ ‫‪ ٤٢٫٦٢‬ﺳﻢ )‪ ١٦٫٧٨‬ﺑﻮﺻﺔ(‬ ‫ﺍﻟﻌﻤﻖ‪:‬‬ ‫ﻣﻊ ﺍﻹﻃﺎﺭ ﺍﻷﻣﺎﻣﻲ‬ ‫ﻣﻦ ﺩﻭﻥ ﺍﻹﻃﺎﺭ ﺍﻷﻣﺎﻣﻲ‬ ‫ﺍﻟﻮﺯﻥ‪:‬‬ ‫ﻣﻊ ﺍﻹﻃﺎﺭ ﺍﻷﻣﺎﻣﻲ‬ ‫ﻣﻦ ﺩﻭﻥ ﺍﻹﻃﺎﺭ ﺍﻷﻣﺎﻣﻲ‬ ‫‪ ٦٨٫٤٥‬ﺳﻢ )‪ ٢٦٫٩٥‬ﺑﻮﺻﺔ(‬ ‫‪ ٧٣٫٢٥‬ﺳﻢ )‪ ٢٨٫٨٤‬ﺑﻮﺻﺔ(‬ ‫ً‬ ‫ﺭﻃﻼ(‬ ‫‪ ٢٠٫٨٥‬ﻛﺠﻢ )‪٤٥٫٩٧‬‬ ‫ً‬ ‫ﺭﻃﻼ(‬ ‫‪ ٢٠٫٤٥‬ﻛﺠﻢ )‪٤٥٫٠٨‬‬ ‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ‬ ‫ﺩﺭﺟﺎﺕ ﺍﻟﺤﺮﺍﺭﺓ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪ ١٠‬ﺇﻟﻰ ‪ ٣٥‬ﺩﺭﺟﺔ ﻣﺌﻮﻳﺔ )‪ ٥٠‬ﺇﻟﻰ ‪ ٩٥‬ﺩﺭﺟﺔ ﻓﻬﺮﻧﻬﺎﻳﺖ( ﻣﻊ ﻣﻌﺪﻝ‬ ‫ﺗﺪﺭﺝ ﻟﻠﺤﺮﺍﺭﺓ ﻳﺒﻠﻎ ‪ ١٠‬ﺩﺭﺟﺎﺕ ﻣﺌﻮﻳﺔ ﻓﻲ ﺍﻟﺴﺎﻋﺔ ﺑﺤﺪ ﺃﻗﺼﻰ‬ ‫ً‬ ‫ﻣﻼﺣﻈ
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‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ ﺍﻟﺒﻴﺌﻴﺔ )ﻳﺘﺒﻊ(‬ ‫ﺍﻟﺼﺪﻣﺔ ﺍﻟﻘﺼﻮﻯ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫‪ ٤٠‬ﺟﻲ ‪ ٪٥ -/+‬ﺑﺰﻣﻦ ﻧﺒﺾ ﻳﺒﻠﻎ ‪ ٢‬ﻣﻠﻠﻲ ﺛﺎﻧﻴﺔ ‪٪١٠ –/+‬‬ ‫)ﻳﻌﺎﺩﻝ ‪ ٥١‬ﺳﻢ‪/‬ﺛﺎﻧﻴﺔ ]‪ ٢٠‬ﺑﻮﺻﺔ‪/‬ﺛﺎﻧﻴﺔ[(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫‪ ١٠٥‬ﺟﻲ ‪ ٪٥ -/+‬ﺑﺰﻣﻦ ﻧﺒﺾ ﻳﺒﻠﻎ ‪ ٢‬ﻣﻠﻠﻲ ﺛﺎﻧﻴﺔ ‪٪١٠ –/+‬‬ ‫)ﻳﻌﺎﺩﻝ ‪ ١٢٧‬ﺳﻢ‪/‬ﺛﺎﻧﻴﺔ ]‪ ٥٠‬ﺑﻮﺻﺔ‪/‬ﺛﺎﻧﻴﺔ[(‬ ‫ﺍﻻﺭﺗﻔﺎﻉ ﻋﻦ ﺳﻄﺢ ﺍﻟﺒﺤﺮ‪:‬‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺸﻐﻴﻞ‬ ‫–‪ ١٦‬ﺇﻟﻰ ‪ ٣٠٤٨‬ﻣﺘﺮﺍً )–‪ ٥٠‬ﺇﻟﻰ ‪ ١٠‬ﺁﻻﻑ ﻗﺪﻡ(‬ ‫ﺃﺛﻨﺎء ﺍﻟﺘﺨﺰﻳﻦ‬ ‫–‪ ١٦‬ﺇﻟﻰ ‪ ١٠،٦٠٠‬ﻣﺘﺮ )–‪ ٥٠‬ﺇﻟﻰ ‪ ٣٥‬ﺃﻟﻒ ﻗﺪﻡ(‬ ‫ﻣﺴﺘﻮﻯ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﻠﻮﺛﺔ ﺍﻟﻤﺤﻤﻮﻟﺔ ﺟﻮﺍً ‪ G2‬ﺃﻭ ﺃﻗﻞ ﻛﻤﺎ ﻫﻮ ﻣﺤﺪ
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‫ﺍﻟﻤﻮﺍﺻﻔﺎﺕ‬ Teva QRG_AR.
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‫‪٤‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻟﻠﺤﻤﺎﻳﺔ ﻣﻦ ﺍﺣﺘﻤﺎﻝ ﺣﺪﻭﺙ ﺻﺪﻣﺔ ﻛﻬﺮﺑﺎﺋﻴﺔ ﺃﻭ ﺍﻟﻔﺼﻞ ﺑﺴﺒﺐ ﺗﺤﺮﻳﻚ ﺭﻳﺶ ﺍﻟﻤﺮﻭﺣﺔ ﺃﻭ ﺍﻹﺻﺎﺑﺎﺕ‬ ‫ﺍﻷﺧﺮﻯ ﺍﻟﻤﺘﻮﻗﻌﺔ‪ ،‬ﻗﻢ ﺩﺍﺋﻤًﺎ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻦ ﺍﻟﻤﺄﺧﺬ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ ﻗﺒﻞ ﻓﺘﺢ ﺍﻟﻐﻄﺎء‪.‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺃﺩﻭﺍﺕ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫•‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻮﻣﺾ ﺑﺎﻟﻠﻮﻥ ﺍﻷﺻﻔﺮ‪ ،‬ﻓﺬﻟﻚ ﻳﻌﻨﻲ ﺃﻥ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻳﺘﻠﻘﻰ ﻃﺎﻗﺔ ﻛﻬﺮﺑﺎﺋﻴﺔ‪،‬‬ ‫ﻟﻜﻦ ﻗﺪ ﺗﻮﺟﺪ ﻣﺸﻜﻠﺔ ﻃﺎﻗﺔ ﺩﺍﺧﻠﻴﺔ‪.‬‬ ‫–‬ ‫•‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﻟﻠﻤﻌﺎﻟﺞ ﻣﻮﺻﻮﻝ ﺑﺈﺣﻜﺎﻡ ﺑﻤﻮﺻﻞ ﻃﺎﻗﺔ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ )ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ﺍﻟﺪﻋﻢ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻋﻠﻰ‬ ‫‪.(support.dell.com‬‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻀﻲء ﺑﺎﻟﻠﻮﻥ ﺍﻷﺻﻔﺮ ﺍﻟﺜﺎﺑﺖ‪ ،‬ﻓﻘﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻭﻇﻴﻔﻲ ﺑﺄﺣﺪ ﺍﻷﺟﻬﺰﺓ‬ ‫ﺃﻭ ﻗﺪ ﻻ ﻳﻜﻮﻥ ﺃﺣﺪ ﺍﻷﺟﻬﺰﺓ ﻣﺜﺒﺘﺎً ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.
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‫ﺍﻟﻜﻮﺩ‬ ‫ﺍﻟﺴﺒﺐ‬ ‫‪٣-٢-١‬‬ ‫ﻓﺸﻞ ﻓﻲ ﻗﺮﺍءﺓ‪/‬ﻛﺘﺎﺑﺔ ﺗﺴﺠﻴﻞ ﺻﻔﺤﺔ ‪DMA‬‬ ‫‪٣-١‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺍﺧﺘﺒﺎﺭ ﺫﺍﻛﺮﺓ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫‪ ١-٣-١‬ﻋﺒﺮ ‪٤-٤-٢‬‬ ‫ﻟﻢ ﻳﺘﻢ ﺗﺤﺪﻳﺪ ﺍﻟﺬﺍﻛﺮﺓ ﺃﻭ ﺍﺳﺘﺨﺪﺍﻣﻬﺎ ﺑﺸﻜﻞ ﻣﻼﺋﻢ‬ ‫‪٢-٣-١‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﺬﺍﻛﺮﺓ‬ ‫‪١-١-٣‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺗﺴﺠﻴﻞ ‪ DMA‬ﺍﻟﺘﺎﺑﻌﺔ‬ ‫‪٢-١-٣‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺗﺴﺠﻴﻞ ‪ DMA‬ﺍﻷﺳﺎﺳﻴﺔ‬ ‫‪٣-١-٣‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺗﺴﺠﻴﻞ ﻗﻨﺎﻉ ﺍﻟﻤﻘﺎﻃﻌﺔ ﺍﻷﺳﺎﺳﻲ‬ ‫‪٤-١-٣‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺗﺴﺠﻴﻞ ﻗﻨﺎﻉ ﺍﻟﻤﻘﺎﻃﻌﺔ ﺍﻟﺘﺎﺑﻊ‬ ‫‪٢-٢-٣‬‬ ‫ﻓﺸﻞ ﻓﻲ ﺗﺤﻤﻴﻞ ﺍﻟﻘﻮﺓ ﺍﻟﻤﻮﺟﻬﺔ ﻟﻠﻤﻘﺎﻃﻌﺔ‬ ‫‪٤-٢-٣‬‬ ‫ﻋﻄﻞ ﻓﻲ ﺍﺧﺘﺒﺎﺭ ﻭﺣﺪﺓ ﺍﻟﺘﺤﻜﻢ ﻓﻲ ﻟﻮﺣﺔ ﺍﻟﻤﻔﺎﺗﻴﺢ‬ ‫‪١-٣-٣‬‬ ‫ﻓﻘﺪﺍﻥ ﻟ
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‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﺗﻜﻦ ﺍﻟﺮﺳﺎﻟﺔ ﺍﻟﻤﺴﺘﻠﻤﺔ ﻣﺪﺭﺟﺔ ﻓﻲ ﺍﻟﺠﺪﻭﻝ‪ ،‬ﺭﺍﺟﻊ ﺍﻟﻮﺛﺎﺋﻖ ﺍﻟﺨﺎﺻﺔ ﺑﻨﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ‬ ‫ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﻛﺎﻥ ﻳﻌﻤﻞ ﻋﻨﺪ ﻇﻬﻮﺭ ﺍﻟﺮﺳﺎﻟﺔ‪.‬‬ ‫‪) Auxiliary device failure‬ﻓﺸﻞ ﺍﻟﺠﻬﺎﺯ ﺍﻟﻤﺴﺎﻋﺪ( — ﺍﺣﺘﻤﺎﻝ ﻭﺟﻮﺩ ﺧﻠﻞ ﺑﻠﻮﺣﺔ ﺍﻟﻠﻤﺲ ﺃﻭ ﺍﻟﻤﺎﻭﺱ‬ ‫ﺍﻟﺨﺎﺭﺟﻲ‪ .‬ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﺎﻭﺱ ﺍﻟﺨﺎﺭﺟﻲ‪ ،‬ﺗﺤﻘﻖ ﻣﻦ ﺗﻮﺻﻴﻞ ﺍﻟﻜﺎﺑﻞ‪ .‬ﻗﻢ ﺑﺘﻤﻜﻴﻦ ﺧﻴﺎﺭ ‪Pointing Device‬‬ ‫)ﺟﻬﺎﺯ ﺍﻟﺘﺄﺷﻴﺮ( ﻓﻲ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ‪ .
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‫‪) The file being copied is too large for the destination drive‬ﺍﻟﻤﻠﻒ ﻗﻴﺪ ﺍﻟﻨﺴﺦ ﻛﺒﻴﺮ‬ ‫ﺍﻟﺤﺠﻢ ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻤﺤﺮﻙ ﺍﻟﻤﻘﺼﻮﺩ( — ﺍﻟﻤﻠﻒ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﻧﺴﺨﻪ ﻛﺒﻴﺮ ﺟ ًﺪﺍ‪ ،‬ﺣﻴﺚ ﻻ ﻳﺘﻼءﻡ ﻣﻊ ﺣﺠﻢ ﺍﻟﻘﺮﺹ‪،‬‬ ‫ﺟﺮﺏ ﻧﺴﺦ ﺍﻟﻤﻠﻒ ﺇﻟﻰ ﻗﺮﺹ ﻣﺨﺘﻠﻒ ﺃﻭ ﺍﺳﺘﺨﺪﻡ ﻗﺮﺻﺎً ﺫﺍ‬ ‫ﺃﻭ ﺃﻥ ﺍﻟﻘﺮﺹ ﺍﻟﺬﻱ ﺗﺤﺎﻭﻝ ﺍﻟﻨﺴﺦ ﻋﻠﻴﻪ ﻣﻤﺘﻠﺊ‪ّ .‬‬ ‫ﺳﻌﺔ ﺃﻛﺒﺮ‪.‬‬ ‫| > < " ? * ‪A filename cannot contain any of the following characters: \ / :‬‬ ‫)ﻻ ﻳﻤﻜﻦ ﺃﻥ ﻳﺸﺘﻤﻞ ﺍﺳﻢ ﺍﻟﻤﻠﻒ ﻋﻠﻰ ﺃﻱ ﻣﻦ ﺍﻷﺣﺮﻑ ﺍﻟﺘﺎﻟﻴﺔ‪ — (| < > " ? * : / \ :‬ﻻ ﺗﺴﺘﺨﺪﻡ ﻫﺬﻩ‬ ‫ﺍﻷﺣﺮﻑ ﻓﻲ ﺃﺳﻤﺎء ﺍﻟﻤﻠﻔﺎﺕ‪.
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‫‪) Insert bootable media‬ﺃﺩﺧﻞ ﻭﺳﺎﺋﻂ ﻗﺎﺑﻠﺔ ﻟﻠﺘﻤﻬﻴﺪ( — ﻳﺤﺎﻭﻝ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻤﻬﻴﺪ ﺇﻟﻰ ﻭﺳﺎﺋﻂ‬ ‫ﻏﻴﺮ ﻗﺎﺑﻠﺔ ﻟﻠﺘﻤﻬﻴﺪ ﻣﺜﻞ ﻗﺮﺹ ﻣﺮﻥ ﺃﻭ ﻗﺮﺹ ﻣﻀﻐﻮﻁ‪ .‬ﺃﺩﺧﻞ ﻭﺳﺎﺋﻂ ﻗﺎﺑﻠﺔ ﻟﻠﺘﻤﻬﻴﺪ‪.‬‬ ‫‪Invalid configuration information-please run System Setup Program‬‬ ‫)ﻣﻌﻠﻮﻣﺎﺕ ﺗﻬﻴﺌﺔ ﻏﻴﺮ ﺻﺎﻟﺤﺔ ‪ -‬ﻳﺮﺟﻰ ﺗﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ( — ﻣﻌﻠﻮﻣﺎﺕ ﺗﻬﻴﺌﺔ ﺍﻟﻨﻈﺎﻡ ﻻ ﺗﻄﺎﺑﻖ‬ ‫ﺗﻬﻴﺌﺔ ﺍﻷﺟﻬﺰﺓ‪ .‬ﻏﺎﻟﺒًﺎ ﻣﺎ ﺗﻈﻬﺮ ﻫﺬﻩ ﺍﻟﺮﺳﺎﻟﺔ ﺑﻌﺪ ﺗﺮﻛﻴﺐ ﻭﺣﺪﺓ ﺫﺍﻛﺮﺓ‪ .‬ﻗﻢ ﺑﺘﺼﺤﻴﺢ ﺍﻟﺨﻴﺎﺭﺍﺕ ﺍﻟﻤﻨﺎﺳﺒﺔ ﻓﻲ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ‪ .‬ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪support.
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‫‪Memory double word logic failure at address, read value expecting value‬‬ ‫)ﻓﺸﻞ ﻣﻨﻄﻖ ﻛﻠﻤﺎﺕ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﺰﺩﻭﺝ ﻋﻨﺪ ﺍﻟﻌﻨﻮﺍﻥ ﻭﻗﻴﻤﺔ ﺍﻟﻘﺮﺍءﺓ ﺗﻨﺘﻈﺮ ﺍﻟﻘﻴﻤﺔ( — ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ‬ ‫ﻭﺣﺪﺓ ﺍﻟﺬﺍﻛﺮﺓ ﺃﻭ ﺃﻧﻬﺎ ﻏﻴﺮ ﻣﺴﺘﻘﺮﺓ ﻓﻲ ﻣﻮﺿﻌﻬﺎ ﺑﺸﻜﻞ ﺳﻠﻴﻢ‪ .‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ ﻭﺣﺪﺍﺕ ﺍﻟﺬﺍﻛﺮﺓ‪ ،‬ﻭﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪،‬‬ ‫ﺍﺳﺘﺒﺪﻟﻬﺎ‪ .‬ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ‬ ‫ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.
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‫®‪:Microsoft ® Windows Vista‬‬ ‫← ‪Control Panel‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﻟﺰﺭ ‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows Vista‬‬ ‫)ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(← ‪) Programs‬ﺍﻟﺒﺮﺍﻣﺞ(← ‪Programs and Features‬‬ ‫)ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻟﻤﻴﺰﺍﺕ(‪.‬‬ ‫‪ ٢‬ﺍﺧﺘﺮ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺇﺯﺍﻟﺘﻪ‪.‬‬ ‫‪ ٣‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Uninstall‬ﺇﻟﻐﺎء ﺍﻟﺘﺜﺒﻴﺖ(‪.‬‬ ‫‪ ٤‬ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺍﻟﺨﺎﺻﺔ ﺑﺈﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ‪.
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‫‪) Time-of-day not set-please run the System Setup program‬ﻟﻢ ﻳﺘﻢ ﺿﺒﻂ ﺍﻟﻮﻗﺖ‪،‬‬ ‫ﺭﺟﺎء ﺗﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ( — ﺍﻟﻮﻗﺖ ﺃﻭ ﺍﻟﺘﺎﺭﻳﺦ ﺍﻟﻤﺨﺰﻥ ﻓﻲ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ ﻻ ﻳﻄﺎﺑﻖ‬ ‫ﺳﺎﻋﺔ ﺍﻟﻨﻈﺎﻡ‪ .‬ﻗﻢ ﺑﺘﺼﺤﻴﺢ ﺍﻹﻋﺪﺍﺩﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺨﻴﺎﺭﺍﺕ ‪) Date‬ﺍﻟﺘﺎﺭﻳﺦ( ﻭ‪) Time‬ﺍﻟﻮﻗﺖ(‪ .‬ﺭﺍﺟﻊ‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪ support.dell.com‬ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‪.‬‬ ‫‪) Timer chip counter 2 failed‬ﻓﺸﻞ ﻋﺪﺍﺩ ﺭﻗﺎﻗﺔ ﺍﻟﻤﺆﻗﺖ ‪ — (٢‬ﺭﺑﻤﺎ ﻳﻮﺟﺪ ﻗﺼﻮﺭ ﻓﻲ ﺭﻗﺎﻗﺔ ﻣﻦ‬ ‫ﺍﻟﺮﻗﺎﺋﻖ ﺍﻟﻤﺜﺒﺘﺔ ﻋﻠﻰ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‪ .
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‫•‬ ‫ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﻫﻮ ﺟﻬﺎﺯ ﺍﻟﺘﻤﻬﻴﺪ‪ ،‬ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻜﺎﺑﻼﺕ ﻣﺘﺼﻠﺔ ﻭﺃﻥ ﺍﻟﻤﺤﺮﻙ ﻣﺜﺒﺖ‬ ‫ﺑﺼﻮﺭﺓ ﺻﺤﻴﺤﺔ ﻭﻣﻘﺴﻢ ﻛﺠﻬﺎﺯ ﺗﻤﻬﻴﺪ‪.‬‬ ‫•‬ ‫ﺍﺩﺧﻞ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ ﻭﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﻣﻌﻠﻮﻣﺎﺕ ﺗﺴﻠﺴﻞ ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ ﺻﺤﻴﺤﺔ‬ ‫)ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ﺩﻋﻢ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫ﻋﻠﻰ ‪.(support.dell.com‬‬ ‫‪) No timer tick interrupt‬ﻋﺪﻡ ﻭﺟﻮﺩ ﺗﻮﻗﻒ ﻟﻤﺆﺷﺮ ﺍﻟﻤﺆﻗﺖ( — ﻗﺪ ﺗﻜﻮﻥ ﺃﺣﺪ ﺍﻟﺮﻗﺎﻗﺎﺕ ﻋﻠﻰ ﻟﻮﺣﺔ‬ ‫ﺍﻟﻨﻈﺎﻡ ﻣﻌﻄﻠﺔ ﺃﻭ ﺃﻥ ﻫﻨﺎﻙ ﻋﻄﻞ ﻓﻲ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ )ﺭﺍﺟﻊ "ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪ "Dell‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪٧١‬‬ ‫ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.
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‫‪Dell Diagnostics‬‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﻣﺘﻰ ﻳﺠﺐ ﺍﺳﺘﺨﺪﺍﻡ ‪Dell Diagnostics‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ ،‬ﻗﻢ ﺑﺈﺟﺮﺍء ﺍﻟﻔﺤﻮﺹ ﺍﻟﻤﺬﻛﻮﺭﺓ ﻓﻲ ﻗﺴﻢ "ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٤٤‬ﺛﻢ ﻗﻢ ﺑﺘﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻗﺒﻞ ﺍﻻﺗﺼﺎﻝ‬ ‫ﺑﺸﺮﻛﺔ ‪ Dell‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‪.‬‬ ‫ﺍﺑﺪﺃ ﺗﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﻭ ﻭﺳﺎﺋﻂ ‪Drivers and Utilities‬‬ ‫)ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.
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‫‪ ٤‬ﺍﺳﺘﺨﺪﻡ ﻣﻔﺎﺗﻴﺢ ﺍﻷﺳﻬﻢ ﻟﻸﻋﻠﻰ ﻭﻟﻸﺳﻔﻞ ﻟﺘﺤﺪﻳﺪ ‪) Diagnostics‬ﺗﺸﺨﻴﺼﺎﺕ( ﻣﻦ ﻗﺎﺋﻤﺔ ﺍﻟﺘﻤﻬﻴﺪ‬ ‫ﺛﻢ ﺍﺿﻐﻂ ﻋﻠﻰ >‪.
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‫ﺗﺸﻐﻴﻞ ‪ Dell Diagnostics‬ﻣﻦ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‬ ‫ﻗﺒﻞ ﺑﺪء ﺗﺸﻐﻴﻞ ‪ ،Dell Diagnostics‬ﺍﺩﺧﻞ ﺇﻟﻰ ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ )ﺭﺍﺟﻊ ‪Service Manual‬‬ ‫)ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻋﻠﻰ ‪ (support.dell.com‬ﻟﻤﺮﺍﺟﻌﺔ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺗﻬﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﻭﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﺮﻏﺐ ﻓﻲ ﺇﺟﺮﺍء ﺍﻻﺧﺘﺒﺎﺭ ﻋﻠﻴﻪ ﻣﻌﺮﻭﺽ ﻓﻲ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺇﻋﺪﺍﺩ ﺍﻟﻨﻈﺎﻡ ﻭﺃﻧﻪ ﻧﺸﻂ‪.‬‬ ‫‪ ١‬ﺃﺩﺧﻞ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ( ﻓﻲ ﻣﺤﺮﻙ‬ ‫ﺍﻷﻗﺮﺍﺹ ﺍﻟﻀﻮﺋﻴﺔ‪.
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‫‪ ٩‬ﻓﻲ ﺍﻟﻘﺎﺋﻤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ ﻟﺒﺮﻧﺎﻣﺞ ‪ ،Dell Diagnostics‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﺴﺮ‪ ،‬ﺃﻭ ﺍﺿﻐﻂ ﻋﻠﻰ‬ ‫>‪ ‪ ،
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‫ﺍﻟﺨﻴﺎﺭ‬ ‫ﺍﻟﻮﻇﻴﻔﺔ )ﻳﺘﺒﻊ(‬ ‫‪Extended Test‬‬ ‫ﻣﻮﺳﻊ(‬ ‫)ﺍﺧﺘﺒﺎﺭ ّ‬ ‫ﻳُﺠﺮﻱ ﺍﺧﺘﺒﺎﺭﺍً ﺷﺎﻣﻼً ﻟﻸﺟﻬﺰﺓ ﻓﻲ ﺍﻟﻨﻈﺎﻡ‪ .‬ﻭﻋﺎﺩﺓ ﻣﺎ ﻳﺴﺘﻐﺮﻕ ﻫﺬﺍ ﺍﻷﻣﺮ ﺳﺎﻋﺔ‬ ‫ﺃﻭ ﺃﻛﺜﺮ‪.‬‬ ‫ﻣﻮﺳﻊ( ﺑﻴﻦ ﺍﻟﺤﻴﻦ ﻭﺍﻵﺧﺮ ﺇﻟﻰ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺤﺘﺎﺝ ‪) Extended Test‬ﺍﺧﺘﺒﺎﺭ ّ‬ ‫ﺗﺪﺧﻞ ﻣﻦ ﺟﺎﻧﺒﻚ ﻟﻺﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺔ ﻣﻌﻴّﻨﺔ‪.‬‬ ‫‪Custom Test‬‬ ‫)ﺍﺧﺘﺒﺎﺭ ﺧﺎﺹ(‬ ‫ﻳٌﺴﺘﺨﺪﻡ ﻻﺧﺘﺒﺎﺭ ﺟﻬﺎﺯ ﻣﻌﻴﻦ ﺃﻭ ﺗﺨﺼﻴﺺ ﺍﻻﺧﺘﺒﺎﺭﺍﺕ ﺍﻟﻤﺮﺍﺩ ﺗﺸﻐﻴﻠﻬﺎ‪.‬‬ ‫‪Symptom Tree‬‬ ‫)ﻗﺎﺋﻤﺔ ﺍﻷﻋﺮﺍﺽ(‬ ‫ﻳﺘﻴﺢ ﻫﺬﺍ ﺍﻟﺨﻴﺎﺭ ﺗﺤﺪﻳﺪ ﺧﻴﺎﺭﺍﺕ ﺍﻋﺘﻤﺎﺩﺍً ﻋﻠﻰ ﺃﻋﺮﺍﺽ ﺍﻟﻤﺸﻜﻠﺔ ﺍﻟﺘﻲ ﺗﻮﺍﺟﻬﻬﺎ‪.
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‫ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫•‬ ‫ﺇﺫﺍ ﻗﻤﺖ ﺑﺈﺿﺎﻓﺔ ﺟﺰء ﺃﻭ ﺣﺬﻓﻪ ﻗﺒﻞ ﺃﻥ ﺗﺒﺪﺃ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﻓﺮﺍﺟﻊ ﺇﺟﺮﺍءﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ ﻭﺗﺄﻛﺪ ﻣﻦ ﺗﺜﺒﻴﺖ ﻫﺬﺍ‬ ‫ﺍﻟﺠﺰء ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﻌﻤﻞ ﺟﻬﺎﺯ ﻃﺮﻓﻲ‪ ،‬ﻓﺘﺄﻛﺪ ﻣﻦ ﺗﻮﺻﻴﻠﻪ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫•‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺧﻄﺄ ﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ‪ ،‬ﻗﻢ ﺑﺘﺪﻭﻳﻦ ﺍﻟﺮﺳﺎﻟﺔ ﻋﻠﻰ ﻧﺤﻮ ﺩﻗﻴﻖ‪ .‬ﻗﺪ ﺗﺴﺎﻋﺪ ﻫﺬﻩ‬ ‫ﺍﻟﺮﺳﺎﻟﺔ ﻣﺴﺆﻭﻟﻲ ﺍﻟﺪﻋﻢ ﻋﻠﻰ ﺗﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ‪.‬‬ ‫•‬ ‫ﻓﻲ ﺣﺎﻟﺔ ﻇﻬﻮﺭ ﺭﺳﺎﻟﺔ ﺧﻄﺄ ﻓﻲ ﺃﺣﺪ ﺍﻟﺒﺮﺍﻣﺞ‪ ،‬ﺍﻧﻈﺮ ﻭﺛﺎﺋﻖ ﺫﻟﻚ ﺍﻟﺒﺮﻧﺎﻣﺞ‪.
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‫ﺇﺫﺍ ﻛﺎﻥ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ ﻳﻀﻲء ﺑﻠﻮﻥ ﻛﻬﺮﻣﺎﻧﻲ ﺛﺎﺑﺖ — ﻫﻨﺎﻙ ﻣﺸﻜﻠﺔ ﻓﻲ ﺍﻟﻄﺎﻗﺔ‪ ،‬ﻗﺪ ﻳﻜﻮﻥ ﻫﻨﺎﻙ ﺧﻠﻞ ﻓﻲ ﺃﺣﺪ‬ ‫ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﻗﺪ ﻻ ﻳﻜﻮﻥ ً‬ ‫ﻣﺜﺒﺘﺎ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‪.‬‬ ‫• ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﻟﻠﻤﻌﺎﻟﺞ ﻣﻮﺻﻮﻝ ﺑﺈﺣﻜﺎﻡ ﺑﻤﻮﺻﻞ ﻃﺎﻗﺔ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ )ﺭﺍﺟﻊ ‪Service‬‬ ‫‪) Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻋﻠﻰ ‪.(support.dell.com‬‬ ‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﻛﺎﺑﻞ ﺍﻟﻄﺎﻗﺔ ﺍﻟﺮﺋﻴﺴﻲ ﻭﻛﺎﺑﻞ ﺍﻟﻠﻮﺣﺔ ﺍﻷﻣﺎﻣﻴﺔ ﻣﺘﺼﻼﻥ ﺑﺈﺣﻜﺎﻡ ﺑﻤﻮﺻﻞ ﻟﻮﺣﺔ ﺍﻟﻨﻈﺎﻡ‬ ‫)ﺭﺍﺟﻊ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﻋﻠﻰ ﻣﻮﻗﻊ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻋﻠﻰ‬ ‫‪.(support.dell.
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‫•‬ ‫ﺗﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﺘﻲ ﺗﺴﺘﺨﺪﻣﻬﺎ ﻣﻌﺘﻤﺪﺓ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺰﻳﺪ ﻣﻦ‬ ‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﻧﻮﻉ ﺍﻟﺬﺍﻛﺮﺓ ﺍﻟﻤﻌﺘﻤﺪﺓ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ ،‬ﺭﺍﺟﻊ ﺍﻟﻘﺴﻢ ﺍﻟﻤﻌﻨﻮﻥ "ﺍﻟﺬﺍﻛﺮﺓ"‬ ‫ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.٢٠‬‬ ‫•‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺑﺮﻧﺎﻣﺞ ‪) Dell Diagnostics‬ﺭﺍﺟﻊ "‪ "Dell Diagnostics‬ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٣٩‬‬ ‫ﻣﺸﻜﻼﺕ ﺍﻟﺒﺮﺍﻣﺞ ﻭﻋﺪﻡ ﺍﻻﺳﺘﺠﺎﺑﺔ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﻗﺒﻞ ﺍﻟﺸﺮﻭﻉ ﻓﻲ ﺃﻱ ﺇﺟﺮﺍء ﻣﻦ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﻮﺿﺤﺔ ﻓﻲ ﻫﺬﺍ ﺍﻟﻘﺴﻢ‪ ،‬ﺍﺗﺒﻊ ﺇﺭﺷﺎﺩﺍﺕ ﺍﻷﻣﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ‬ ‫ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﺒﺮﻧﺎﻣﺞ ﻗﺪ ﺗﻢ ﺗﺼﻤﻴﻤﻪ ﻹﺻﺪﺍﺭ ﺃﺳﺒﻖ ﻣﻦ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪Windows‬‬ ‫ﻗﻢ ﺑﺘﺸﻐﻴﻞ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( —‬ ‫‪:Windows Vista‬‬ ‫ﻳﻘﻮﻡ ‪) Program Compatibility Wizard‬ﻣﻌﺎﻟﺞ ﺗﻮﺍﻓﻖ ﺍﻟﺒﺮﺍﻣﺞ( ﺑﺘﻬﻴﺌﺔ ﺍﻟﺒﺮﻧﺎﻣﺞ ﺑﺤﻴﺚ ﻳﺘﻢ‬ ‫ﺗﺸﻐﻴﻠﻪ ﻓﻲ ﺑﻴﺌﺔ ﻣﺸﺎﺑﻬﺔ ﻟﺒﻴﺌﺎﺕ ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻷﺧﺮﻯ ﺑﺨﻼﻑ ‪.Windows Vista‬‬ ‫← ‪) Control Panel‬ﻟﻮﺣﺔ ﺍﻟﺘﺤﻜﻢ(← ‪Programs‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫)ﺍﻟﺒﺮﺍﻣﺞ(← ‪Use an older program with this version of Windows‬‬ ‫)ﺍﺳﺘﺨﺪﺍﻡ ﺑﺮﻧﺎﻣﺞ ﺃﻗﺪﻡ ﻣﻊ ﻫﺬﺍ ﺍﻹﺻﺪﺍﺭ ﻣﻦ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ‪.
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‫ﻗﻢ ﺑﻌﻤﻞ ﻧﺴﺨﺔ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻣﻦ ﺍﻟﻤﻠﻔﺎﺕ ﻋﻠﻰ ﺍﻟﻔﻮﺭ —‬ ‫•‬ ‫ﺍﺳﺘﺨﺪﻡ ﺑﺮﻧﺎﻣﺠﺎً ﻟﻠﻜﺸﻒ ﻋﻦ ﺍﻟﻔﻴﺮﻭﺳﺎﺕ ﻟﻔﺤﺺ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺃﻭ ﺍﻷﻗﺮﺍﺹ ﺍﻟﻤﻀﻐﻮﻃﺔ‬ ‫ﺃﻭ ﺃﻗﺮﺍﺹ ﺍﻟﻔﻴﺪﻳﻮ ﺍﻟﺮﻗﻤﻴﺔ ‪.DVD‬‬ ‫•‬ ‫ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺃﻳﺔ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪ ،‬ﻭﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻣﻦ ﻗﺎﺋﻤﺔ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫ﺧﺪﻣﺔ ‪) Technical Update‬ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ( ﻣﻦ ‪Dell‬‬ ‫ﺗﻘﺪﻡ ﺧﺪﻣﺔ ﺍﻟﺘﺤﺪﻳﺚ ﺍﻟﻔﻨﻲ ﻣﻦ ‪ Dell‬ﺇﻋﻼﻣًﺎ ﻣﺴﺒﻘﺎً ﺑﺎﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺣﻮﻝ ﺗﺤﺪﻳﺜﺎﺕ ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻷﺟﻬﺰﺓ‬ ‫ﺍﻟﻤﺘﻮﺍﻓﺮﺓ ﻟﻠﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .
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‫ﺍﻟﻨﻘﺮ ﻓﻮﻕ ﺍﻟﺮﻣﺰ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﺴﺮ ﺃﻭ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺮﻣﺰ‬ ‫ﻹﺟﺮﺍء ﺍﻟﻤﻬﺎﻡ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬ ‫•‬ ‫ﻓﺤﺺ ﺑﻴﺌﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺻﺔ ﺑﻚ‪.‬‬ ‫•‬ ‫ﻋﺮﺽ ﺇﻋﺪﺍﺩﺍﺕ ‪) Dell Support Utility‬ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪.(Dell‬‬ ‫•‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﻣﻠﻒ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺍﻟﺨﺎﺹ ﺑـ ‪) Dell Support Utility‬ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪.(Dell‬‬ ‫•‬ ‫ﻋﺮﺽ ﺍﻷﺳﺌﻠﺔ ﺍﻟﻤﺘﺪﺍﻭﻟﺔ‪.‬‬ ‫•‬ ‫ﻣﻌﺮﻓﺔ ﺍﻟﻤﺰﻳﺪ ﺣﻮﻝ ‪) Dell Support Utility‬ﺍﻷﺩﺍﺓ ﺍﻟﻤﺴﺎﻋﺪﺓ ﻟﺪﻋﻢ ‪.(Dell‬‬ ‫•‬ ‫ﺇﻳﻘﺎﻑ ﺗﺸﻐﻴﻞ ‪) Dell Support Utility‬ﺃﺩﺍﺓ ﺩﻋﻢ ‪.
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‫‪٥٠‬‬ ‫‪5/29/2008 9:54:51 AM‬‬ ‫ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ‬ ‫‪Teva QRG_AR.
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‫‪٥‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺍﻟﺘﻌﺮﻑ ﻋﻠﻰ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺃﻱ ﺟﻬﺎﺯ‪ ،‬ﻓﻌﻠﻴﻚ ﺗﺤﺪﻳﺪ ﻣﺎ ﺇﺫﺍ ﻛﺎﻥ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻫﻮ ﻣﺼﺪﺭ ﺍﻟﻤﺸﻜﻠﺔ ﺃﻡ ﻻ‪،‬‬ ‫ﻭﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪ ،‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪.‬‬ ‫‪Microsoft Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ﺯﺭ ‪) Start‬ﺍﺑﺪﺃ( ﻓﻲ ﻧﻈﺎﻡ ‪Windows Vista‬‬ ‫ﻓﻮﻕ ‪) Computer‬ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ‬ ‫‪ ٢‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Properties‬ﺧﺼﺎﺋﺺ( ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Device Manager‬ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ(‪.
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‫‪ ٦‬ﻗﻢ ﺑﺎﻟﺘﻤﺮﻳﺮ ﻧﺤﻮ ﺍﻷﺳﻔﻞ ﻓﻲ ﻻﺋﺤﺔ ﺍﻷﺟﻬﺰﺓ ﻭﺍﺑﺤﺚ ﻋﻦ ﻋﻼﻣﺔ ﺗﻌﺠﺐ )ﺩﺍﺋﺮﺓ ﻣﻊ ]![( ﺇﻟﻰ ﺟﺎﻧﺐ‬ ‫ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ‪.‬‬ ‫ﺇﺫﺍ ﻇﻬﺮﺕ ﻋﻼﻣﺔ ﺗﻌﺠﺐ ﺑﺠﺎﻧﺐ ﺍﺳﻢ ﺍﻟﺠﻬﺎﺯ‪ ،‬ﻓﻘﺪ ﺗﺤﺘﺎﺝ ﺇﻟﻰ ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﺃﻭ ﺗﺜﺒﻴﺖ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ ﺟﺪﻳﺪ )ﺭﺍﺟﻊ "ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.(٥٢‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻳﻘﺪﻡ ﻛﻞ ﻣﻦ ﻣﻮﻗﻊ ‪) Dell Support‬ﺩﻋﻢ ‪ (Dell‬ﻋﻠﻰ ‪ support.dell.com‬ﻭﻭﺳﺎﺋﻂ‬ ‫‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ( ﺑﺮﺍﻣﺞ ﺗﺸﻐﻴﻞ ﻣﻌﺘﻤﺪﺓ ﻷﺟﻬﺰﺓ ﻛﻤﺒﻴﻮﺗﺮ ‪.
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‫‪ ٦‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻋﻠﻰ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﻢ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ ﻭﺍﻧﻘﺮ ﻓﻮﻕ‬ ‫‪) Properties‬ﺧﺼﺎﺋﺺ(‪.‬‬ ‫‪ ٧‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Driver‬ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٨‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Roll Back Driver‬ﺍﺳﺘﻌﺎﺩﺓ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫ﺇﺫﺍ ﻟﻢ ﻳﺆ ِﺩ ‪) Device Driver Rollback‬ﺍﺳﺘﻌﺎﺩﺓ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻞ ﺍﻟﺠﻬﺎﺯ( ﺇﻟﻰ ﺣﻞ ﺍﻟﻤﺸﻜﻠﺔ‪ ،‬ﺃﻋﺪ ﺗﺜﺒﻴﺖ‬ ‫ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻣﻦ ﻭﺳﺎﺋﻂ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.‬‬ ‫ﺍﺳﺘﺨﺪﺍﻡ ﻗﺮﺹ ‪) Drivers and Utilities‬ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻷﺩﻭﺍﺕ ﺍﻟﻤﺴﺎﻋﺪﺓ(‪.
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‫ﺇﺫﺍ ﻟﻢ ﻳﻈﻬﺮ ﺍﻟﺰﺭ ‪) Install‬ﺗﺜﺒﻴﺖ(‪ ،‬ﻓﻼ ﻳﻤﺜﻞ ﺍﻟﺘﺜﺒﻴﺖ ﺍﻟﺘﻠﻘﺎﺋﻲ ﺧﻴﺎﺭﺍً ﻣﺘﺎﺣﺎً‪ .‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ‬ ‫ﺇﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﺜﺒﻴﺖ‪ ،‬ﺭﺍﺟﻊ ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﻤﻨﺎﺳﺒﺔ ﻓﻲ ﺍﻷﻗﺴﺎﻡ ﺍﻟﻔﺮﻋﻴﺔ ﺍﻟﺘﺎﻟﻴﺔ‪ ،‬ﺃﻭ ﺍﻧﻘﺮ ﻓﻮﻕ‬ ‫‪) Extract‬ﺍﺳﺘﺨﺮﺍﺝ(‪ ،‬ﻭﺍﺗﺒﻊ ﺗﻌﻠﻴﻤﺎﺕ ﺍﻻﺳﺘﺨﺮﺍﺝ ﺛﻢ ﺍﻗﺮﺃ ﺍﻟﻤﻠﻒ ﺍﻟﺘﻤﻬﻴﺪﻱ‪.‬‬ ‫ﺇﺫﺍ ُﻃﻠﺐ ﻣﻨﻚ ﺍﻻﻧﺘﻘﺎﻝ ﺇﻟﻰ ﻣﻠﻔﺎﺕ ﺑﺮﺍﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﺍﻧﻘﺮ ﺩﻟﻴﻞ ﺍﻟﻘﺮﺹ ﺍﻟﻤﻀﻐﻮﻁ‪/‬ﻗﺮﺹ ﺍﻟﻔﻴﺪﻳﻮ‬ ‫ﺍﻟﺮﻗﻤﻲ ﻓﻲ ﺇﻃﺎﺭ ﻣﻌﻠﻮﻣﺎﺕ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻌﺮﺽ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﺮﺗﺒﻄﺔ ﺑﺒﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻫﺬﺍ‪.
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‫‪ ٤‬ﻓﻲ ﺍﻹﻃﺎﺭ ‪) System Properties‬ﺧﺼﺎﺋﺺ ﺍﻟﻨﻈﺎﻡ( ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ‬ ‫‪) Hardware‬ﺍﻷﺟﻬﺰﺓ(‪.‬‬ ‫‪ ٥‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Device Manager‬ﺇﺩﺍﺭﺓ ﺍﻷﺟﻬﺰﺓ(‪.‬‬ ‫‪ ٦‬ﺍﻧﻘﺮ ﻧﻘﺮﺍً ﻣﺰﺩﻭﺟﺎً ﻓﻮﻕ ﻧﻮﻉ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ ﻟﻪ‪.‬‬ ‫‪ ٧‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺠﻬﺎﺯ ﺍﻟﺬﻱ ﻳﻌﺎﺩ ﺗﺜﺒﻴﺖ ﺑﺮﻧﺎﻣﺞ ﺗﺸﻐﻴﻠﻪ‪ ،‬ﺛﻢ ﺍﻧﻘﺮ ﻓﻮﻕ‬ ‫‪) Properties‬ﺧﺼﺎﺋﺺ(‪.‬‬ ‫‪ ٨‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻋﻼﻣﺔ ﺍﻟﺘﺒﻮﻳﺐ ‪) Driver‬ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.‬‬ ‫‪ ٩‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Update Driver‬ﺗﺤﺪﻳﺚ ﺑﺮﻧﺎﻣﺞ ﺍﻟﺘﺸﻐﻴﻞ(‪.
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‫ﺍﺳﺘﺨﺪﺍﻡ ﺍﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ‪Microsoft Windows‬‬ ‫ﺗﻘﺪﻡ ﺃﻧﻈﻤﺔ ﺍﻟﺘﺸﻐﻴﻞ ‪ Windows‬ﺧﻴﺎﺭ ‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ(‪ ،‬ﺍﻟﺬﻱ ﻳﺘﻴﺢ ﻟﻚ ﺇﻋﺎﺩﺓ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺴﺎﺑﻘﺔ )ﻣﻦ ﺩﻭﻥ ﺍﻟﺘﺄﺛﻴﺮ ﻋﻠﻰ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ(‪ .‬ﻳﻤﻜﻦ ﺃﻥ ﻳﻜﻮﻥ ﺍﺳﺘﺨﺪﺍﻡ ﻣﻴﺰﺓ‬ ‫‪) System Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ( ﻣﻔﻴﺪﺍً ﺇﺫﺍ ﻣﺎ ﺃﺩﺕ ﺍﻟﺘﻐﻴﻴﺮﺍﺕ ﺍﻟﺘﻲ ﺗﻤﺖ ﻋﻠﻰ ﺍﻷﺟﻬﺰﺓ ﺃﻭ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫ﺃﻭ ﺇﻋﺪﺍﺩﺍﺕ ﺍﻟﻨﻈﺎﻡ ﺍﻷﺧﺮﻯ ﺇﻟﻰ ﻭﺿﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻓﻲ ﺣﺎﻟﺔ ﺗﺸﻐﻴﻞ ﻏﻴﺮ ﻣﺮﻏﻮﺏ ﻓﻴﻬﺎ‪ .
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‫ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‬ ‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﺘﺮﺍﺟﻊ ﻋﻦ ﺁﺧﺮ ﺍﺳﺘﻌﺎﺩﺓ ﻟﻠﻨﻈﺎﻡ‪ ،‬ﻗﻢ ﺑﺤﻔﻆ ﻭﺇﻏﻼﻕ ﺟﻤﻴﻊ ﺍﻟﻤﻠﻔﺎﺕ ﺍﻟﻤﻔﺘﻮﺣﺔ ﻭﺇﻧﻬﺎء ﺃﻳﺔ‬ ‫ﺑﺮﺍﻣﺞ ﻣﻔﺘﻮﺣﺔ‪ .‬ﻻ ﺗﻘﻢ ﺑﺘﻐﻴﻴﺮ ﺃﻱ ﻣﻠﻔﺎﺕ ﺃﻭ ﺑﺮﺍﻣﺞ ﺃﻭ ﻓﺘﺤﻬﺎ ﺃﻭ ﺣﺬﻓﻬﺎ ﻣﺎ ﻟﻢ ﺗﻜﺘﻤﻞ ﻋﻤﻠﻴﺔ ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪.‬‬ ‫‪:Microsoft Windows Vista‬‬ ‫‪ ١‬ﺍﻧﻘﺮ ﻓﻮﻕ ‪) Start‬ﺍﺑﺪﺃ(‬ ‫‪.‬‬ ‫‪ ٢‬ﻓﻲ ﻣﺮﺑﻊ ‪) Start Search‬ﺑﺪء ﺍﻟﺒﺤﺚ(‪ ،‬ﺍﻛﺘﺐ ‪ System Restore‬ﻭﺍﺿﻐﻂ‬ ‫ﻋﻠﻰ >‪.
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‫ﺍﺳﺘﺨﺪﻡ ‪) Dell Factory Image Restore‬ﻓﻲ ﺍﻟﻨﻈﺎﻡ ‪ (Windows Vista‬ﺃﻭ ‪Dell PC Restore‬‬ ‫)ﻓﻲ ﺍﻟﻨﻈﺎﻡ ‪ (Windows XP‬ﻛﺂﺧﺮ ﻭﺳﻴﻠﺔ ﻓﻘﻂ ﻻﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‪ .‬ﺗﺆﺩﻱ ﻫﺬﻩ ﺍﻟﺨﻴﺎﺭﺍﺕ ﺇﻟﻰ‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﻛﺎﻥ ﻋﻠﻴﻬﺎ ﻋﻨﺪ ﺷﺮﺍء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﺃﻳﺔ ﺑﺮﺍﻣﺞ ﺃﻭ ﻣﻠﻔﺎﺕ‬ ‫ﺗﻤﺖ ﺇﺿﺎﻓﺘﻬﺎ ﻣﻨﺬ ﺍﺳﺘﻼﻡ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ— ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ— ﻳﺘﻢ ﺣﺬﻓﻬﺎ ﺑﺸﻜﻞ ﺩﺍﺋﻢ ﻣﻦ ﻋﻠﻰ‬ ‫ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺗﺘﻀﻤﻦ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﺴﺘﻨﺪﺍﺕ ﻭﺟﺪﺍﻭﻝ ﺍﻟﺒﻴﺎﻧﺎﺕ ﻭﺭﺳﺎﺋﻞ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﻭﺍﻟﺼﻮﺭ‬ ‫ﺍﻟﺮﻗﻤﻴﺔ ﻭﻏﻴﺮ ﺫﻟﻚ‪ .
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‫ﺑﺮﻧﺎﻣﺞ ‪) Dell PC Restore‬ﻓﻲ ‪(Microsoft Windows XP‬‬ ‫‪ ١‬ﻗﻢ ﺑﺘﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.‬‬ ‫ﺃﺛﻨﺎء ﻋﻤﻠﻴﺔ ﺑﺪء ﺍﻟﺘﺸﻐﻴﻞ‪ ،‬ﻳﻈﻬﺮ ﺷﺮﻳﻂ ﺃﺯﺭﻕ ‪ www.dell.com‬ﻓﻲ ﺃﻋﻠﻰ ﺍﻟﺸﺎﺷﺔ ‪.‬‬ ‫‪ ٢‬ﻋﻨﺪ ﺭﺅﻳﺔ ﻫﺬﺍ ﺍﻟﺸﺮﻳﻂ ﺍﻷﺯﺭﻕ‪ ،‬ﺍﺿﻐﻂ >‪ ‪
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‫ﻳﺘﻴﺢ ﺑﺮﻧﺎﻣﺞ ‪ Dell PC Restore‬ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ ﺇﻟﻰ ﺣﺎﻟﺔ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺘﻲ ﻛﺎﻧﺖ ﺑﻪ ﻋﻨﺪ ﺷﺮﺍء‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ .‬ﻳُﻨﺼﺢ ﺑﻌﺪﻡ ﺇﺯﺍﻟﺔ ‪ PC Restore‬ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﺣﺘﻰ ﻭﻟﻮ ﺑﻬﺪﻑ ﺗﻮﻓﻴﺮ ﻣﺴﺎﺣﺔ ﺇﺿﺎﻓﻴﺔ‬ ‫ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ .‬ﺇﺫﺍ ﻗﻤﺖ ﺑﺈﺯﺍﻟﺔ ﺑﺮﻧﺎﻣﺞ ‪ PC Restore‬ﻣﻦ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﻟﻦ ﺗﺘﻤﻜﻦ ﻣﻦ‬ ‫ﺍﺳﺘﺮﺩﺍﺩﻩ ﻣﻄﻠﻘﺎً‪ ،‬ﻭﻟﻦ ﺗﺘﻤﻜﻦ ﺃﺑﺪﺍً ﻣﻦ ﺍﺳﺘﺨﺪﺍﻡ ‪ PC Restore‬ﻻﺳﺘﻌﺎﺩﺓ ﻧﻈﺎﻡ ﺗﺸﻐﻴﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ ﺇﻟﻰ‬ ‫ﺣﺎﻟﺘﻪ ﺍﻷﺻﻠﻴﺔ‪.‬‬ ‫‪ ١‬ﻗﻢ ﺑﺘﺴﺠﻴﻞ ﺍﻟﺪﺧﻮﻝ ﺇﻟﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺑﺼﻔﺘﻚ ﻣﺴﺆﻭﻝ ﻣﺤﻠﻲ‪.‬‬ ‫‪ ٢‬ﻓﻲ ﺑﺮﻧﺎﻣﺞ ‪ ،Microsoft Windows Explorer‬ﺍﻧﺘﻘﻞ ﺇﻟﻰ ‪.c:\\dell\\u
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‫ﺇﺷﻌﺎﺭ‪ :‬ﻗﺒﻞ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺘﺜﺒﻴﺖ‪ ،‬ﻗﻢ ﺑﻌﻤﻞ ﻧﺴﺦ ﺍﺣﺘﻴﺎﻃﻴﺔ ﻟﺠﻤﻴﻊ ﻣﻠﻔﺎﺕ ﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ‪ .‬ﻟﻠﻘﻴﺎﻡ ﺑﺎﻟﺘﻬﻴﺌﺔ ﺍﻟﺘﻘﻠﻴﺪﻳﺔ ﻟﻤﺤﺮﻙ ﺍﻟﻘﺮﺹ ﺍﻟﺼﻠﺐ‪ ،‬ﻳﺘﻢ ً‬ ‫ﺃﻭﻻ ﺍﻟﻜﺸﻒ ﻋﻦ ﻣﺤﺮﻙ ﺍﻟﻘﺮﺹ‬ ‫ﺍﻟﺼﻠﺐ ﺍﻷﺳﺎﺳﻲ ﺑﻮﺍﺳﻄﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪.
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‫‪٦٢‬‬ ‫‪5/29/2008 9:54:54 AM‬‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ ﺍﻟﺒﺮﺍﻣﺞ‬ ‫‪Teva QRG_AR.
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‫‪٦‬‬ ‫ﺍﻟﺒﺤﺚ ﻋﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻗﺪ ﺗﻜﻮﻥ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﺍﺧﺘﻴﺎﺭﻳﺔ‪ ،‬ﻭﻗﺪ ﻻ ﻳﺘﻢ ﺷﺤﻨﻬﺎ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪ .‬ﻭﻗﺪ ﻻ‬ ‫ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﻤﺰﺍﻳﺎ ﺃﻭ ﺍﻟﻮﺳﺎﺋﻂ ﻓﻲ ﺑﻠﺪﺍﻥ ﻣﻌﻴﻨﺔ‪.‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﻮﺯ ﺷﺤﻦ ﻣﻌﻠﻮﻣﺎﺕ ﺇﺿﺎﻓﻴﺔ ﻣﻊ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.‬‬ ‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ(‪Express /‬‬ ‫‪) Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﺗﻮﺟﺪ ﻛﻞ ﻣﻦ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( ﻭ‬ ‫‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‬ ‫ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﺍﻟﺨﺎﺹ ﺑﻚ‪.
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‫ﺍﻟﻤﺴﺘﻨﺪ‪/‬ﺍﻟﻮﺳﺎﺋﻂ‪/‬ﺍﻟﻤﻠﺼﻖ‬ ‫ﻭﺛﺎﺋﻖ ﺍﻷﻣﺎﻥ ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ ﻭﺍﻟﻀﻤﺎﻥ ﻭﺍﻟﺪﻋﻢ‬ ‫ﺭﺍﺟﻊ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻷﻣﺎﻥ ﻭﺍﻟﻀﻤﺎﻥ ﺍﻟﻮﺍﺭﺩﺓ ﻣﻊ‬ ‫ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻨﻈﻴﻤﻴﺔ‪ ،‬ﺭﺍﺟﻊ ‪Regulatory‬‬ ‫‪) Compliance Homepage‬ﺍﻟﺼﻔﺤﺔ ﺍﻟﺮﺋﻴﺴﻴﺔ‬ ‫ﻟﺴﻴﺎﺳﺔ ﺍﻻﻟﺘﺰﺍﻡ ﺑﺎﻟﻘﻮﺍﻧﻴﻦ( ﻋﻠﻰ ‪www.dell.com‬‬ ‫ﻋﻠﻰ ﺍﻟﻤﻮﻗﻊ ﺍﻟﺘﺎﻟﻲ‪:‬‬ ‫‪.www.dell.com/regulatory_compliance‬‬ ‫‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ(‬ ‫ﻳﺘﻮﻓﺮ ‪) Service Manual‬ﺩﻟﻴﻞ ﺍﻟﺨﺪﻣﺔ( ﺍﻟﺨﺎﺹ‬ ‫ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ ﻋﻠﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫‪٧‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺴﺎﻋﺪﺓ‬ ‫ﺗﻨﺒﻴﻪ‪ :‬ﺇﺫﺍ ﺃﺭﺩﺕ ﺇﺯﺍﻟﺔ ﻏﻄﺎء ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻓﻘﻢ ً‬ ‫ﺃﻭﻻ ﺑﻔﺼﻞ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻭﻛﺎﺑﻼﺕ ﺍﻟﻤﻮﺩﻡ ﻋﻦ ﻛﺎﻓﺔ ﻣﺂﺧﺬ‬ ‫ﺍﻟﺘﻴﺎﺭ ﺍﻟﻜﻬﺮﺑﺎﺋﻲ‪.‬‬ ‫ﺇﺫﺍ ﻭﺍﺟﻬﺖ ﻣﺸﻜﻠﺔ ﻓﻲ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻳﻤﻜﻨﻚ ﺍﻟﻘﻴﺎﻡ ﺑﺎﻟﺨﻄﻮﺍﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻟﺘﺸﺨﻴﺺ ﺍﻟﻤﺸﻜﻠﺔ ﻭﺇﺻﻼﺣﻬﺎ‪:‬‬ ‫‪ ١‬ﺭﺍﺟﻊ "ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٤٤‬ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬ ‫ﻭﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﺨﺎﺻﺔ ﺑﺎﻟﻤﺸﻜﻠﺔ ﺍﻟﺘﻲ ﻳﻮﺍﺟﻬﻬﺎ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬ ‫‪ ٢‬ﺭﺍﺟﻊ "ﺗﻠﻤﻴﺤﺎﺕ ﺣﻮﻝ ﺍﺳﺘﻜﺸﺎﻑ ﺍﻷﺧﻄﺎء ﻭﺇﺻﻼﺣﻬﺎ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٤٤‬ﻟﻤﻌﺮﻓﺔ ﺍﻹﺟﺮﺍءﺍﺕ‬ ‫ﺍﻟﺨﺎﺻﺔ ﺑﻜﻴﻔﻴﺔ ﺗﺸﻐﻴﻞ ‪.
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‫ﻣﻼﺣﻈﺔ‪ :‬ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﺘﺎﻟﻴﺔ ﻓﻲ ﺟﻤﻴﻊ ﺍﻟﺒﻠﺪﺍﻥ ﺧﺎﺭﺝ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ‪ .‬ﺍﺗﺼﻞ ﺑﻤﻨﺪﻭﺏ ‪Dell‬‬ ‫ﺍﻟﻤﺤﻠﻲ ﻟﻠﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺗﻮﺍﻓﺮ ﻫﺬﻩ ﺍﻟﺨﺪﻣﺎﺕ‪.‬‬ ‫ﺍﻟﺪﻋﻢ ﺍﻟﻔﻨﻲ ﻭﺧﺪﻣﺔ ﺍﻟﻌﻤﻼء‬ ‫ﺗﺘﻮﻓﺮ ﺧﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﻣﻦ ﺃﺟﻞ ﺍﻹﺟﺎﺑﺔ ﻋﻠﻰ ﺃﺳﺌﻠﺘﻚ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﺟﻬﺰﺓ ‪ .Dell‬ﻳﺴﺘﺨﺪﻡ ﻓﺮﻳﻖ ﺍﻟﻌﻤﻞ‬ ‫ﻟﺪﻳﻨﺎ ﻧﻈﺎﻡ ﺗﺸﺨﻴﺺ ﻳﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪ ،‬ﻭﺫﻟﻚ ﻟﺘﻘﺪﻳﻢ ﺇﺟﺎﺑﺎﺕ ﺳﺮﻳﻌﺔ ﻭﺩﻗﻴﻘﺔ‪.‬‬ ‫ﻟﻼﺗﺼﺎﻝ ﺑﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﻣﻦ ‪ Dell‬ﺭﺍﺟﻊ ﺍﻟﻘﺴﻢ ﺍﻟﻤﻌﻨﻮﻥ "ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪ ٦٩‬ﺛﻢ ﺍﻧﻈﺮ ﻓﻲ‬ ‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﺍﻟﺨﺎﺻﺔ ﺑﻤﻨﻄﻘﺘﻚ ﺃﻭ ﺍﻧﺘﻘﻞ ﺇﻟﻰ ﻣﻮﻗﻊ ‪.support.dell.
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‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﺨﺪﻣﺔ ‪) Dell Support‬ﺩﻋﻢ ‪(Dell‬‬ ‫‪mobile_support@us.dell.com‬‬ ‫‪support@us.dell.com‬‬ ‫‪) la-techsupport@dell.com‬ﺩﻭﻝ ﺃﻣﺮﻳﻜﺎ ﺍﻟﻼﺗﻴﻨﻴﺔ ﻭﺍﻟﺒﺤﺮ ﺍﻟﻜﺎﺭﻳﺒﻲ ﻓﻘﻂ(‬ ‫‪) apsupport@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻂ(‬ ‫•‬ ‫ﻋﻨﺎﻭﻳﻦ ﺍﻟﺒﺮﻳﺪ ﺍﻹﻟﻜﺘﺮﻭﻧﻲ ﺍﻟﺨﺎﺻﺔ ﺑﻘﺴﻢ ﺍﻟﺘﺴﻮﻳﻖ ﻭﺍﻟﻤﺒﻴﻌﺎﺕ ﻟﺪﻯ ‪Dell‬‬ ‫‪) apmarketing@dell.com‬ﺩﻭﻝ ﺃﺳﻴﺎ‪/‬ﺍﻟﻤﺤﻴﻂ ﺍﻟﻬﺎﺩﺉ ﻓﻘﻂ(‬ ‫‪) sales_canada@dell.com‬ﻛﻨﺪﺍ ﻓﻘﻂ(‬ ‫•‬ ‫ﺑﺮﻭﺗﻮﻛﻮﻝ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ )‪ (FTP‬ﺑﺪﻭﻥ ﺍﺳﻢ ﺩﺧﻮﻝ‬ ‫‪ftp.dell.
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‫ﻣﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﻨﺘﺞ‬ ‫ﺇﺫﺍ ﻛﻨﺖ ﻓﻲ ﺣﺎﺟﺔ ﻟﻤﻌﻠﻮﻣﺎﺕ ﺣﻮﻝ ﺍﻟﻤﻨﺘﺠﺎﺕ ﺍﻹﺿﺎﻓﻴﺔ ﺍﻟﻤﺘﺎﺣﺔ ﻣﻦ ‪ ،Dell‬ﺃﻭ ﺇﺫﺍ ﻛﻨﺖ ﺗﺮﻏﺐ ﻓﻲ ﺗﻘﺪﻳﻢ ﻃﻠﺒﻴﺔ‪،‬‬ ‫ّ‬ ‫ﺗﻔﻀﻞ ﺑﺰﻳﺎﺭﺓ ﻣﻮﻗﻊ ‪ Dell‬ﻋﺒﺮ ﺍﻹﻧﺘﺮﻧﺖ ﻋﻠﻰ ‪ .www.dell.com‬ﻟﻼﻃﻼﻉ ﻋﻠﻰ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺬﻱ‬ ‫ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﻪ ﻣﻦ ﻣﻨﻄﻘﺘﻚ ﺃﻭ ﻟﻠﺘﺤﺪﺙ ﺇﻟﻰ ﺃﺣﺪ ﻣﺘﺨﺼﺼﻲ ﺍﻟﻤﺒﻴﻌﺎﺕ‪ ،‬ﺭﺍﺟﻊ"ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪"Dell‬‬ ‫ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺒﻞ ﺃﻥ ﺗﺘﺼﻞ‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﻳﺠﺐ ﺃﻥ ﻳﻜﻮﻥ ‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ( ﻓﻲ ﻣﺘﻨﺎﻭﻝ ﻳﺪﻙ ﻋﻨﺪﻣﺎ‬ ‫ﺗﻘﻮﻡ ﺑﺎﻻﺗﺼﺎﻝ‪ .‬ﻳﺴﺎﻋﺪ ﻫﺬﺍ ﺍﻟﺮﻣﺰ ﺍﻟﻨﻈﺎﻡ ﺍﻟﻬﺎﺗﻔﻲ ﻟﺨﺪﻣﺔ ﺍﻟﺪﻋﻢ ﺍﻵﻟﻲ ﻣﻦ ‪ Dell‬ﻋﻠﻰ ﺗﻮﺟﻴﻪ ﻣﻜﺎﻟﻤﺘﻚ ﺑﺸﻜﻞ‬ ‫ﺃﻛﺜﺮ ﻓﻌﺎﻟﻴﺔ‪ .‬ﻗﺪ ﺗﺘﻢ ﻣﻄﺎﻟﺒﺘﻚ ﺃﻳﻀﺎً ﺑﺈﺩﺧﺎﻝ ‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﻤﻮﺟﻮﺩﺓ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ‬ ‫ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪.‬‬ ‫ﺗﺬﻛﺮ ﺃﻥ ﺗﻘﻮﻡ ﺑﺎﺳﺘﻜﻤﺎﻝ ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ )ﺭﺍﺟﻊ "ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ" ﻓﻲ ﺍﻟﺼﻔﺤﺔ ‪.
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‫ﻗﺎﺋﻤﺔ ﺗﺪﻗﻴﻖ ﺍﻟﺘﺸﺨﻴﺺ‬ ‫ﺍﻻﺳﻢ‪:‬‬ ‫ﺍﻟﺘﺎﺭﻳﺦ‪:‬‬ ‫ﺍﻟﻌﻨﻮﺍﻥ‪:‬‬ ‫ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪:‬‬ ‫‪) Service Tag‬ﺭﻗﻢ ﺍﻟﺼﻴﺎﻧﺔ( )ﺍﻟﺮﻣﺰ ﺍﻟﺸﺮﻳﻄﻲ ﺍﻟﻤﻮﺟﻮﺩ ﻋﻠﻰ ﺍﻟﺠﺰء ﺍﻟﺨﻠﻔﻲ ﺃﻭ ﺍﻟﺴﻔﻠﻲ ﻣﻦ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ(‪:‬‬ ‫‪) Express Service Code‬ﺭﻣﺰ ﺍﻟﺨﺪﻣﺔ ﺍﻟﺴﺮﻳﻌﺔ(‪:‬‬ ‫‪) Return Material Authorization Number‬ﺭﻗﻢ ﺗﺨﻮﻳﻞ ﺍﻟﻤﻮﺍﺩ ﺍﻟﻤﺮﺗﺠﻌﺔ( )ﺇﺫﺍ ﻣﺎ ﺗﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻪ‬ ‫ﻣﻦ ﻓﻨﻲ ﺩﻋﻢ ‪:(Dell‬‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﻭﺇﺻﺪﺍﺭﻩ‪:‬‬ ‫ﺍﻷﺟﻬﺰﺓ‪:‬‬ ‫ﺑﻄﺎﻗﺎﺕ ﺍﻟﺘﻤﺪﻳﺪ‪:‬‬ ‫ﻫﻞ ﺃﻧﺖ ﻣﺘﺼﻞ ﺑﺸﺒﻜﺔ؟ ﻧﻌﻢ ﻻ‬ ‫ﺍﻟﺸﺒﻜﺔ ﻭﺍﻹﺻﺪﺍﺭ ﻭﻣﺤﻮﻝ ﺍﻟﺸﺒﻜﺔ‪:‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ ﻭﺍﻹﺻﺪﺍﺭﺍﺕ‪:‬‬ ‫ً‬ ‫ﻣﺘﺼﻼ‬ ‫ﺭﺍﺟﻊ ﻭﺛﺎﺋﻖ ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ ﺍ
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‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪Dell‬‬ ‫ﺑﺎﻟﻨﺴﺒﺔ ﻟﻠﻌﻤﻼء ﻓﻲ ﺍﻟﻮﻻﻳﺎﺕ ﺍﻟﻤﺘﺤﺪﺓ ﺍﻷﻣﺮﻳﻜﻴﺔ‪ ،‬ﻳﺮﺟﻰ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ‪800-WWW-DELL‬‬ ‫)‪.(800-999-3355‬‬ ‫ﻣﻼﺣﻈﺔ‪ :‬ﺇﺫﺍ ﻟﻢ ﻳﻜﻦ ﻟﺪﻳﻚ ﺍﺗﺼﺎﻝ ﻧﺸﻂ ﺑﺎﻹﻧﺘﺮﻧﺖ‪ ،‬ﻓﻴﻤﻜﻨﻚ ﺍﻟﻌﺜﻮﺭ ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎﺕ ﺍﻻﺗﺼﺎﻝ ﻋﻠﻰ ﻓﺎﺗﻮﺭﺓ‬ ‫ﺍﻟﺸﺮﺍء ﺃﻭ ﺇﻳﺼﺎﻝ ﺍﻟﺸﺤﻦ ﺃﻭ ﺍﻟﻔﺎﺗﻮﺭﺓ ﺃﻭ ﻛﺘﺎﻟﻮﺝ ﻣﻨﺘﺞ ‪.Dell‬‬ ‫ﺗﻮﻓﺮ ‪ Dell‬ﺍﻟﻌﺪﻳﺪ ﻣﻦ ﺧﻴﺎﺭﺍﺕ ﺍﻟﺨﺪﻣﺎﺕ ﻭﺍﻟﺪﻋﻢ ﺍﻟﻘﺎﺋﻤﺔ ﻋﻠﻰ ﺍﻟﻬﺎﺗﻒ ﻭﺍﻹﻧﺘﺮﻧﺖ‪ .‬ﻭﺗﺨﺘﻠﻒ ﺣﺎﻟﺔ ﺍﻟﺘﻮﺍﻓﺮ‬ ‫ﻭﻓﻘﺎً ﻟﻠﺪﻭﻟﺔ ﻭﺍﻟﻤﻨﺘﺞ‪ ،‬ﻭﻗﺪ ﻻ ﺗﺘﻮﺍﻓﺮ ﺑﻌﺾ ﺍﻟﺨﺪﻣﺎﺕ ﻓﻲ ﻣﻨﻄﻘﺘﻚ‪ .
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‫‪٧٢‬‬ ‫‪5/29/2008 9:54:57 AM‬‬ ‫ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ‬ ‫‪Teva QRG_AR.
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‫ﺍﻟﻔﻬﺮﺱ‬ ‫‪Dell‬‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ‪٧١ ،‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﺴﺦ ﺍﻷﺻﻠﻴﺔ ﻟﻠﺒﻴﺎﻧﺎﺕ‪٥٨ ،‬‬ ‫‪٦٦ ،DellConnect‬‬ ‫ﺍﺳﺘﻌﺎﺩﺓ ﺍﻟﻨﻈﺎﻡ‪٥٦ ،٥٥ ،‬‬ ‫‪٣٨ ،S.M.A.R.
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‫ﺩ‬ ‫ﺍﻟﺪﻋﻢ‬ ‫ﺍﻻﺗﺼﺎﻝ ﺑﺸﺮﻛﺔ ‪٧١ ،Dell‬‬ ‫ﺫ‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‬ ‫ﻣﺸﻜﻼﺕ‪٤٥ ،‬‬ ‫ﺭ‬ ‫ﺭﺳﺎﺋﻞ ﺍﻟﺨﻄﺄ‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪٣٠ ،‬‬ ‫ﺃﻋﻄﺎﻝ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪٤٧ ،٤٦ ،‬‬ ‫ﺃﻛﻮﺍﺩ ﺻﻮﺕ ﺍﻟﺘﻨﺒﻴﻪ‪٣٠ ،‬‬ ‫ﺍﻟﺒﺮﺍﻣﺞ‪٤٧ ،٤٦ ،‬‬ ‫ﺍﻟﺘﻌﺎﺭﺿﺎﺕ‪٣٨ ،‬‬ ‫ﺣﺎﻻﺕ ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‪٤٤ ،‬‬ ‫ﺍﻟﺬﺍﻛﺮﺓ‪٤٥ ،‬‬ ‫ﺷﺎﺷﺔ ﺯﺭﻗﺎء‪٤٧ ،‬‬ ‫ﺍﻟﻄﺎﻗﺔ‪٤٤ ،‬‬ ‫ﻋﺎﻡ‪٤٦ ،‬‬ ‫ﻋﺪﻡ ﺍﺳﺘﺠﺎﺑﺔ ﺍﻟﺒﺮﺍﻣﺞ‪٤٦ ،‬‬ ‫ﻋﺪﻡ ﺍﺳﺘﺠﺎﺑﺔ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ‪٤٦ ،‬‬ ‫ﻣﺼﺒﺎﺡ ﺍﻟﻄﺎﻗﺔ‪٤٤ ،‬‬ ‫ﺣﺎﻻﺗﻪ‪٤٤ ،‬‬ ‫ﻁ‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪١٥ ،‬‬ ‫ﺍﻟﻄﺎﺑﻌﺔ‬ ‫ﺍﻹﻋﺪﺍﺩ‪١٣ ،‬‬ ‫ﺗﻮﺻﻴﻠﻬﺎ‪١٣ ،‬‬ ‫ﺍﻟﻤﻌﺎﻟﺠﺎﺕ‬ ‫ﻣﻌﺎﻟﺞ ﻧﻘﻞ ﺍﻟﻤﻠﻔﺎﺕ ﻭﺍﻹﻋﺪﺍﺩﺍﺕ‪
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‫ﻥ‬ ‫ﻧﻈﺎﻡ ﺍﻟﺘﺸﻐﻴﻞ‬ ‫ﺇﻋﺎﺩﺓ ﺗﺜﺒﻴﺖ‪٦٣ ،‬‬ ‫ﻭﺳﺎﺋﻂ‪٦٠ ،‬‬ ‫ﻧﻘﻞ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺇﻟﻰ ﻛﻤﺒﻴﻮﺗﺮ ﺟﺪﻳﺪ‪١٥ ،‬‬ ‫ﻭ‬ ‫ﺍﻟﻮﺛﺎﺋﻖ‬ ‫ﺩﻟﻴﻞ ﺍﻟﻤﺴﺘﺨﺪﻡ‪٦٤ ،‬‬ ‫ﺍﻟﻔﻬﺮﺱ‬ ‫‪5/29/2008 9:54:57 AM‬‬ ‫‪٧٥‬‬ ‫‪Teva QRG_AR.
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‫ﺍﻟﻔﻬﺮﺱ‬ Teva QRG_AR.