Users Guide

Table 11. Optimization (continued)
Issue Solution
different modes. If you get a policy conflict message, disable one of
the profiles.
Table 12. Dell System Updates
Issue Solution
Why does Check for Updates or Apply Updates fail?
Check for Updates or Apply Updates may fail if you do not have an
internet connection or if the Dell server is not reachable. Check
your network connection and try again after some time.
You may also see this failure because of a conflict with some other
application that updates your system such as Dell Client System
Update software. If this happens, please retry the operation after
closing other applications and associated update schedulers.
Why do I see Update requires reboot message sometimes?
Not all software updates require the system to be rebooted. If you
get this message, it means that the software update that was just
applied can only become effective once your system is rebooted.
Save all your data and close all running applications before
rebooting your system.
Why do I see the same list of available updates even after I apply
some updates?
The list of available updates refreshes only after you run Check for
Updates again. The list does not refresh after apply updates.
Table 13. Analytics
Issue Solution
Does enabling the Dell System Analysis or Workload Analysis
impact my system’s performance?
Dell System/Workload Analysis is a very powerful tool and has
been extensively tested to ensure that it does not adversely impact
your system’s performance or battery life. However, bear in mind
that it is a tracking tool meant to be used as needed. You need not
keep it enabled at all times.
Why do I see System Analysis reports still in the running state in
the user interface even though the reports should have
completed?
The System Analysis report status is not updated automatically in
the user interface. Exit and run the application again to view the
updated status in the user interface.
Why do I see a blank Workload Analysis report? You may encounter this problem on some systems the first time
you run a Workload Analysis report. Run the report again to resolve
this issue.
Table 14. CPU and Graphics Intelligence
Issue Solution
Does enabling the CPU or Graphics Intelligence graphs impact my
system’s performance?
As with Dell System or Workload Analysis tools, this tool is meant
to be used as needed. You need not keep it enabled at all times.
16 Troubleshooting