Workstation Setup and Quick Reference Guide

38 Troubleshooting
• If the hard drive is your boot device, ensure that the cables are
connected and that the drive is installed properly and partitioned as a
boot device.
• Enter the system setup program and ensure that the boot sequence
information is correct (see your
Service Manual on the Dell Support
website at
support.dell.com ).
NO TIMER TICK INTERRUPT — A chip on the system board might be
malfunctioning or system board failure (see "Contacting Dell" on page 71 for
assistance).
NOTICE – HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A
PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS
THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR
MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM.—S.M.A.R.T error,
possible hard drive failure. This feature can be enabled or disabled in BIOS setup.
Troubleshooting Software and Hardware Problems
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows Vista:
1
Click the Windows Vista start button , and click Help and Support.
2 Ty p e hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Windows XP:
1
Click Start → Help and Support .
2 Ty p e hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the Fix a Problem section, click Hardware Troubleshooter .
4 In the Hardware Troubleshooter list, select the option that best describes
the problem and click
Next to follow the remaining troubleshooting steps.