Workstation Setup and Quick Reference Guide

40 Setup and Quick Reference Guide
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If a computer problem occurs that you are unable to resolve through the
steps in this section or the procedures in "Finding Solutions" in your
User’s Guide, complete the following steps before you contact Dell:
1 Write a detailed description of the error, beep code, or diagnostic
light problem.
2 Record your Express Service Code and Service Tag Number.
3 Contact Dell from the same location as your computer.
See "Finding Information and Assistance" on page 5 for an example of the
express service code and the service tag numbers.
Using the Dell Precision ResourceCD
To use the Dell Precision ResourceCD from within the Windows
operating system:
NOTE: To access
device drivers and user
documentation, you must
use the ResourceCD while
you are running Windows.
1 Insert the Dell Precision ResourceCD into the CD drive.
If you are using the Dell Precision ResourceCD for the first time on this
computer, the ResourceCD Installation window opens to inform you
that the ResourceCD is about to begin installation.
2 Click OK to continue.
To complete the installation, respond to the prompts offered by the
installation program.
3 Click Next at the Welcome Dell System Owner screen.
4 Select the appropriate System Model, Operating System, Device
Ty p e , and Topic.
To access the Dell Precision ResourceCD Guide, click User’s Guides in the
Topic pull-down menu and click Dell Precision ResourceCD.