Owners Manual

Table 23. Diagnostic Indicator table (continued)
Power Light: Amber-White
Blinking
Amber/White Blinking
Pattern
Problem Description Suggested Resolution
1-3 1 amber blink followed by a
short pause, 3 white blinks,
long pause, then repeats
Bad system board, Memory or
Processor
● If you can assist to
troubleshoot, narrow
down the issue by
reseating memory and
swapping a known good
memory if available.
● If nothing works, contact
Tech Support
1-4 1 amber blink followed by a
short pause, 4 white blinks,
long pause, then repeats
Bad Coin cell
● Replace Coin cell
● If issue persists, replace
system board
2-1 2 amber blinks followed by a
short pause, 1 white blink,
long pause, then repeats
Bad Processor
● CPU configuration activity
is in progress or a CPU
failure was detected.
● Contact Tech Support
● If you can assist to
troubleshoot, narrow
down the issue by
ensuring CPU 0 is
installed, CPU0 and CPU1
is an idendical matching
pair and swapping a known
good CPUs if available.
● If nothing works, contact
Tech Support
2-2 2 amber blinks followed by a
short pause, 2 white blinks,
long pause, then repeats
Motherboard: BIOS ROM
failure
● System is in Recovery
Mode.
● Flash latest BIOS version.
If problem persists,
contact Tech Support
2-3 2 amber blinks followed by a
short pause, 3 white blinks,
long pause, then repeats
No Memory
● If customer can assist to
troubleshoot, narrow
down the issue by
removing the memory
module one by one to
determine which one failed
and swapping to a known
good memory if available
to confirm.
● Contact Tech Support
2-4 2 amber blinks followed by a
short pause, 4 white blinks,
long pause, then repeats
Memory/RAM failure
● If customer can assist to
troubleshoot, narrow
down the issue by
removing the memory
module one by one to
determine which one failed
and swapping to a known
good memory if available
to confirm.
● Contact Tech Support
Troubleshooting 129