Reference Guide

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.13 Dell Dock (WD15) and Dell Thunderbolt Dock (TB15) Driver Set

–

Applies to 7

generation Latitude E-Family & Mobile Precision only

To fully support new generation Dell Dock and Dell Thunderbolt Dock, DELL highly

recommend installing the following BIOS/Drivers step by step on 64 bit Windows OS

1. Connect the AC adapter to the Dell Dock (WD15) or Dell Thunderbolt

Dock(TB15) , and then connect the USB Type-C connector to the system

2. Flash the latest BIOS available to the system. This is posted on Dell’s driver &

downloads support web site (dell.com/support) under the “BIOS” section. Restart

system before next step.

3. Install Intel(R) Thunderbolt Controller Driver available to the system. This is

posted on Dell’s driver & downloads support web site (dell.com/support) under

the “Chipset” section.

4. Install Intel(R) Thunderbolt 3 Firmware Update available to the system. This is

posted on Dell’s driver & downloads support web site (dell.com/support) under

the “Docks/Stands” section. Restart system before next step.

5. Install Intel® HD Graphics Driver available for the system. This is posted on

Dell’s driver & downloads support web site (dell.com/support) under the “Video”

section. Restart system before next step.

6. For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host

Controller Driver for Dell Thunderbolt Dock available to the system. This is

posted on Dell’s driver & downloads support web site (dell.com/support) under

the “Docks/Stands” section..

7. For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host

Firmware Utility available to the system. This is posted on Dell’s driver &

downloads support web site (dell.com/support) under the “Docks/Stands”

section. Restart system before next step

8. Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock

and Dell Dock available to the system. This is posted on Dell’s driver &

downloads support web site (dell.com/support) under the “Docks/Stands”

section.

9. Install Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt Dock,

and Dell Dock available to the system. This is posted on Dell’s driver &

downloads support web site (dell.com/support) under the “Docks/Stands”

section. Restart system before next step.

10. Install the Dell Dock Firmware Update Tool available to the system. This is

posted on Dell’s driver & downloads support web site (dell.com/support) under

the “Docks/Stands” section. Restart system before next step.

NOTE: After the update process completes, it’s desired to shut down the computer and

perform below steps in order to make the new firmware take effect.

 Power off the system.

 Disconnect the Thunderbolt 3 (Type-C) cable from the computer and then

remove the AC adapter of dock from the power outlet.

 Then follow the recommended steps of connecting the AC adapter to the

dock first and then attaching the Thunderbolt cable to the computer.