Users Guide

210 Solving Problems
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Printer Problems
NOTE: Dell does not cover the printer’s warranty. If you need technical assistance for your
printer, call the printer’s manufacturer. See the printer documentation for the correct phone
number.
ELIMINATE INTERFERENCE — Electrical appliances on the same circuit or
operating near the computer can cause interference. Other causes of interference
are:
•Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation
for setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer
documentation for power button information.
VERIFY THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the
computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.