Users Guide

Solving Problems 183

Drive Problems

Fill out the Diagnostics Checklist as you complete these checks.

Floppy drive problems

ENSURE THAT WINDOWS

RECOGNIZES THE DRIVE — Click the Start

button and click My Computer. If the floppy drive is not listed, perform a full

scan with your antivirus software to check for and remove viruses. Viruses can

sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE —

• Insert another disk to eliminate the possibility that the original floppy disk is

defective.

• Insert a bootable floppy disk and restart the computer.

ENSURE THAT THE DISK IS NOT FULL OR WRITE-PROTECTED —

Ensure that the disk has available space and that it is not write-protected

(locked). See the following illustration.