Dell™ Vostro™ 1500 Owner’s Manual Model PP22L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2007 Dell Inc. All rights reserved.
Contents 1 Finding Information 2 About Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Determining Your Computer’s Configuration Front View 21 . . . . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . 30 . . . . . . . . . . . . . . . . . . . . . . . . 31 Right Side View Bottom View 3 21 . . . . . . Left Side View Back View 15 . . . . . . . . . . . . . . . . . . . . . . .
Surge Protectors . . . . . . . . . . . . . . . . . . 45 Line Conditioners . . . . . . . . . . . . . . . . . . 46 Uninterruptible Power Supplies 4 . . . . . . . . . . 46 Using the Display . . . . . . . . . . . . . . . . . . 47 Adjusting Brightness . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . 47 Using a Projector . . . 47 . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . .
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 . . . . . . . . . . . . . . . . . . . . 59 Customizing the Touch Pad 6 Using a Battery Battery Performance . . . . . . . . . . . . . . . . . . Checking the Battery Charge . . . . . . . . . . . . . . Dell™ QuickSet Battery Meter . . . . . . . . . . . Microsoft® Windows® Battery Meter . Charge Gauge 59 60 60 . . . . . . 61 . . . . . . . . . . . . . . . . . . . 61 Low-Battery Warning . . . . . . . . . . .
Copying CD, DVD, and Blu-ray Disc™ (BD) Media How to Copy a CD, DVD, or BD . . . 70 . . . . . . . . . . . 70 Using Blank CD, DVD, and BD Media Helpful Tips . . . . . . . 71 . . . . . . . . . . . . . . . . . . . . . 72 Adjusting the Volume . . . . . . . . . . . . . . . . . . 73 Adjusting the Picture . . . . . . . . . . . . . . . . . . 74 Using Dell MediaDirect™ . . . . . . . . . . . . . . . . Connecting Your Computer to a TV or Audio Device . . . . . . . . . . . .
10 Setting Up and Using Networks . . . . . . . 97 . . . . . . . . . 97 . . . . . . . . . . . . . . . . . . 98 . . . . . . . . . . . . . . . . . . . . 98 Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . Setting Up a Network Windows XP Windows Vista . . . . . . . . . . . . . . . . . . . Wireless Local Area Network . . . . . . . . . . . . . What You Need to Establish a WLAN Connection . . . . . . . . . . . . . . Checking Your Wireless Network Card 99 . . . . . . . 99 .
12 Troubleshooting . . . . . . . . . . . . . . . . . . . Dell Technical Update Service Dell Diagnostics . . . . . . . . . . . . . 113 . . . . . . . . . . . . . . . . . . . . . 113 Dell Support Center Dell Support . . . . . . . . . . . . . . . . . . . 118 . . . . . . . . . . . . . . . . . . . . 118 Dell PC TuneUp . . . . . . . . . . . . . . . . . . . Dell PC Checkup . . . . . . . . . . . . . . . . . . Dell Network Assistant 120 120 . . . . . . . . . . . . . . . . . . . . .
Dell MediaDirect problems . . . . . . . . . . . . 134 . . . . . . . . . . . . . 135 Memory Problems . . . . . . . . . . . . . . . . . . . . 136 Network Problems . . . . . . . . . . . . . . . . . . . 136 Other software problems Mobile Broadband (Wireless Wide Area Network [WWAN]) . . . . . . . . . . . . . . . . . 137 Power Problems . . . . . . . . . . . . . . . . . . . . . 137 Printer Problems . . . . . . . . . . . . . . . . . . . . 139 Scanner Problems . . . . . . . . . . . . . . . . .
Restoring your Microsoft Windows Operating System . . . . . . . . . . . . . . . . . . . . 150 Restoring Windows Vista® . . . . . . . . . . . . . 150 Restoring Windows XP 155 . . . . . . . . . . . . . . . 13 Adding and Replacing Parts Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recommended Tools . . . . . . . . . . . . . . . . Turning Off Your Computer . . . . . . . . . . . . . Before Working Inside Your Computer Hard Drive 161 161 162 . . . . . . . . . . . . .
Wireless Mini-Cards . . . . . . . . . . . . . . . . . . 179 Removing a WLAN Card . . . . . . . . . . . . . . 179 Replacing a WLAN Card . . . . . . . . . . . . . . 181 Removing a Mobile Broadband or WWAN Card . . . . . . . . . . . . . . . . . . . . 182 . . . . . . . . . . . . . 185 Removing a WPAN Card . . . . . . . . . . . . . . 186 Replacing a WPAN Card . . . . . . . . . . . . . . 187 . . . . . . . . . . . . . . . . . .
16 Getting Help . . . . . . . . . . . . . . . . . . . . . . Obtaining Assistance . . . . . . . . . . . . . . . . . . 198 . . . . . . . . . . . . . . . . . . . . 198 Online Services . . . . . . . . . . . . . . . . . . . AutoTech Service . . . . . . . . . . . . . . . . . . Automated Order-Status Service Product Information 199 199 . . . . . . . . . . . . . . . 199 . . . . . . . . . . . . . . . . . . . 200 Returning Items for Warranty Repair or Credit . . . . . 200 Before You Call . . . .
Dell Technical Support Policy (U.S. Only) . . . . . . . Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . . . . . . . . . . . . . 221 . . . . . . 221 . . . . . . . . . . . . . . . . . 221 . . . . . . . . . . . . . . . . . . . . 221 Definition of "Third-Party" Software and Peripherals . . . . . . . . . . . . . . . FCC Notice (U.S. Only) . FCC Class B . 220 Macrovision Product Notice . . . . . . . . . . . . . . 223 Glossary . . . . . . . . . . . . . . . . . . . . . . .
Contents
1 Finding Information NOTE: Some features may be optional and may not ship with your computer. Some features may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities Media A diagnostic program for my computer Drivers for my computer Device documentation Notebook System Software (NSS) Documentation and drivers are already installed on your computer.
What Are You Looking For? Find It Here • How to set up my computer Setup Diagram • How to remove and replace parts Microsoft Windows XP and Windows Vista™ Help and Support Center 1 Click Start→ Help and Support→ Dell User and System Guides→ • Specifications • How to configure system settings • How to troubleshoot and solve problems • Service Tag and Express Service Code • Microsoft® Windows® Product Key System Guides. 2 Click the User’s Guide for your computer.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as the memory, hard drive, and operating system • Customer Care — Contact information, service call and order status, and warranty and repair information • Service and support — Service call status, support history, service contract, and o
What Are You Looking For? Find It Here • How to use Microsoft Windows XP or Windows Vista™ Windows Help and Support • How to work with programs and files • How to personalize my desktop Microsoft Windows XP: 1 Click the Start button and click Help and Support. 2 Either select one of the topics listed, or type a word or phrase that describes your problem into the Search box, click the arrow icon, and then click the topic that describes your problem. 3 Follow the instructions on the screen.
What Are You Looking For? Find It Here • How to reinstall my operating system Operating System Media The operating system is already installed on your computer. To reinstall your operating system, use one of the following methods: • Microsoft Windows System Restore — Microsoft Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state.
Finding Information
2 About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: 1 Access the Microsoft® Windows® Help and Support Center. For instructions, see "Microsoft Windows XP and Windows Vista™ Help and Support Center" on page 16.
Front View 1 2 4 3 14 5 13 12 6 7 11 22 10 8 9 1 camera indicator (optional) 3 display latch 4 display 5 power button 6 keyboard 7 device status lights 8 touch pad 9 consumer IR sensor 10 media control buttons 11 touch pad buttons 12 Dell™ MediaDirect™ button 13 keyboard status lights 14 digital array microphones About Your Computer 2 camera (optional)
— Indicates that the camera is on. Based on configuration selections you made when ordering your computer, your computer may not include a camera. CAMERA INDICATOR C A M E R A — Built-in camera for video capture, conferencing, and chat. Based on configuration selections you made when ordering your computer, your computer may not include a camera. DISPLAY LATCH DISPLAY page 47. — Keeps the display closed.
DEVICE STATUS LIGHTS The blue lights located to the right of the keyboard indicate the following: Power light – Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Hard-drive activity light – Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Battery status light – Turns on steadily or blinks to indicate battery charge status.
Bluetooth® status light – Turns on when an internal card with Bluetooth wireless technology is enabled. NOTE: The internal card with Bluetooth wireless technology is an optional feature. The light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card. To turn off only the Bluetooth wireless technology functionality, right-click the icon in the notification area, and then click Disable Bluetooth Radio.
Turn the volume up. Stop. Play or pause. D E L L ™ M E D I A D I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch Dell MediaDirect (see "Using Dell MediaDirect™" on page 74). KEYBOARD STATUS LIGHTS The blue lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter (caps lock) function is enabled. Turns on when the scroll lock function is enabled.
Left Side View 1 2 3 4 5 6 1 security cable slot 2 wireless switch 3 Dell Wi-Fi Catcher Network Locator light 4 air vents 5 audio connectors 6 ExpressCard slot — Lets you attach a commercially available antitheft device to the computer (see "Security Cable Lock" on page 109). SECURITY CABLE SLOT W I R E L E S S S W I T C H — When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity.
1 2 3 4 1 off Disables wireless devices. 2 on Enables wireless devices. 3 momentary Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 107).
AUDIO CONNECTORS Attach headphones to the Attach a microphone to the connector. connector. E X P R E S S C A R D S L O T — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information, see "Using ExpressCards" on page 91.
Right Side View 2 1 4 5 6 7 3 8 9 10 1 battery status light 2 hard-drive activity light 3 power light 4 optical drive 5 eject button 6 8-in-1 memory card reader 7 IEEE 1394 connector 8 video connector (VGA) 9 network connector (RJ-45) 10 USB connectors (2) O P T I C A L D R I V E — For more information about the optical drive, see "Using Multimedia" on page 67. EJECT BUTTON — Press the eject button to open the optical drive.
VIDEO CONNECTOR Connects video devices, such as a monitor. NETWORK CONNECTOR (RJ-45 ) Connects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user’s guide supplied with your computer. USB C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer.
S - V I D E O TV- O U T C O N N E C T O R Connects your computer to a TV. Also connects digital audio-capable devices using the TV/digital audio adapter cable. USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. AC A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to the cable.
Bottom View 1 2 3 4 10 9 8 7 6 5 1 left speaker 2 memory module/coin-cell battery cover 3 consumer IR sensor 4 right speaker 5 wireless Mini-Card cover 6 battery 7 battery charge/health gauge 8 battery release latches (2) 9 fan 10 hard drive — To adjust the volume of the integrated speaker, press the volume control buttons or the mute button. LEFT SPEAKER MEMORY MODULE/COIN-CELL BATTERY COVER — Covers the DIMM B memory module and the coin-cell battery.
IR S E N S O R — Receives the signal from the Dell travel remote controller for basic multimedia navigation control. CONSUMER R I G H T S P E A K E R — To adjust the volume of the integrated speaker, press the volume control buttons or the mute button. W I R E L E S S M I N I - C A R D C O V E R — Covers wireless Mini-Cards (WLAN, WWAN, or WPAN), or a Flash Cache Module (FCM) (see "Wireless Mini-Cards" on page 179 and "Flash Cache Module" on page 187).
About Your Computer
Setting Up Your Computer 3 Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: • DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service.
Setting Up Your Internet Connection To set up an Internet connection with a provided ISP desktop shortcut: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup.
Windows Vista® NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button , and click Control Panel 3 Under Network and Internet, click Connect to the Internet. The Connect to the Internet window appears.
NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. To transfer data over a serial connection, you must access the Network Connections utility from the Control Panel and perform additional configuration steps, such as setting up an advanced connection and designating the host computer and the guest computer.
5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
6 When the disk creation completes and the Now go to your old computer message appears, do not click Next. 7 Go to the old computer. To copy data from the old computer: 1 On the old computer, insert the wizard disk. 2 Click Start→ Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next.
NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista™ 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard.
Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. 1 2 3 1 USB connector on computer 3 USB printer cable 2 USB connector on printer 3 Turn on the printer, and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.
If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→ Add a printer to start the Add Printer Wizard.Click Add a printer to start the Add Printer Wizard. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on page 146 and the documentation that came with your printer. 5 Click Add a local printer or Add a network, wireless, or Bluetooth printer. 6 Follow the instructions in the Add Printer Wizard.
Line Conditioners NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.
4 Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable level. • Press and the up-arrow key to increase brightness on the integrated display only (not on an external monitor). • Press and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).
and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell-installed operating system.
NOTICE: You can damage an external monitor by using an unsupported refresh rate. Before adjusting the refresh rate on an external monitor, see the user’s guide for the monitor. Using Both a Monitor and Your Computer Display You can attach an external monitor or projector to your computer and use it as an extension of your display (known as dual independent display or extended desktop mode).
To disable dual independent display mode: 1 Click the Settings tab in the Display Properties window. 2 Click the monitor 2 icon, uncheck the Extend my Windows desktop onto this monitor option, and then click Apply. If necessary, press to bring the screen image back to the computer display. Windows Vista 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution.
If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values. To set the display resolution and refresh rate for your display, perform the steps in the following section that corresponds to the operating system your computer is using. Microsoft Windows XP 1 Click Start→ Settings→ Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task...
Using the Display
5 Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. • To enable the keypad, press . The keypad is active. • To disable the keypad, press again.
Key Combinations System Functions Opens the Task Manager window. Display Functions Displays icons representing all currently available display options (display only, external monitor or projector only, both display and projector, etc). Highlight the desired icon to switch the display to that option. and up-arrow key Increases brightness on the integrated display only (not on an external monitor).
Microsoft® Windows® Logo Key Functions Windows logo key and Minimizes all open windows. Windows logo key and Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and combination. Windows logo key and Starts Windows Explorer. Windows logo key and Opens the Run dialog box. Windows logo key and Opens the Search Results dialog box.
1 2 1 touch pad 2 silk screen with scroll zones • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button. • To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.
3 Click Mouse. 4 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Touch Pad tab to adjust touch pad settings. 5 Click OK to save the settings and close the window.
Using the Keyboard and Touch Pad
6 Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
You can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer. CAUTION: Do not dispose of batteries with household waste.
For more information about QuickSet, right-click the QuickSet icon, and then click Help. Microsoft® Windows® Battery Meter The battery meter indicates the remaining battery charge. To check the battery meter, double-click the icon in the notification area.
the charge capacity remains, and you should consider replacing the battery (see "Battery" on page 210 for more information about the battery operating time). Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power, Sleep state begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted.
Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data.
To enter hibernate mode in Windows XP, click the Start button, click Turn off computer, press and hold , and then click Hibernate. To enter hibernate mode in Windows Vista, click the Windows Vista Start button , and then click Hibernate. Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard, you may also use one of the following methods to enter hibernate mode: • Press the power button. • Close the display.
Windows Vista Click the Windows Vista Start button , click Control Panel, click System and Maintenance, and then click Power Options. Charging the Battery NOTE: Charge time is longer with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
NOTICE: If you choose to replace the battery with the computer in standby or sleep mode, you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data. To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Turn the computer over. 4 Slide and click the battery release latches to keep them open.
7 Using Multimedia Playing Media NOTICE: Do not press down on the optical drive tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle. 3 Push the tray back into the drive. To format media for storing or copying data, see the media software that came with your computer.
A CD player includes the following basic buttons: Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playin
Playing Media Using Dell Travel Remote The Dell Travel Remote is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, go to the Dell Support website at support.dell.com. To play media using Dell Travel Remote: 1 Install the CR2106 coin-cell battery in your remote control. 2 Launch Windows Vista Media Center, and then click Start → Programs. 3 Use the remote control buttons to play media.
7 Arrow Down 8 Play/Pause 9 Forward 10 Skip Forward 11 Stop 12 Skip Back 13 Reverse 14 Back 15 Arrow Left 16 Mute 17 Volume Down 18 Volume Up Copying CD, DVD, and Blu-ray Disc™ (BD) Media This section applies only to computers that have a DVD+/-RW drive or a BD-RE drive. NOTE: Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country.
3 To copy the CD, DVD, or BD: • If you have one optical drive, insert the source disc into the drive, ensure that the settings are correct, and then click the Copy Disc button to continue. The computer reads your source disc and copies the data to a temporary folder on your computer hard drive. When prompted, insert a blank disc into the drive and click OK. • If you have two optical drives, select the drive into which you have inserted your source disc and click the Copy Disc button to continue.
DVD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Yes Yes No Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Yes Yes No BD-R Yes Yes No BD-RE Yes Yes Yes BD-Writable Drives
• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. • Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again.
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing media playback, adjust the display properties: 1 Click Start → Control Panel→ Appearance and Personalization. 2 Under Personalization, click Adjust screen resolution. 3 On Display Settings, click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Color quality, click Medium (16 bit). 5 Click OK.
NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard drive. You need the installation software to reinstall Dell MediaDirect. Contact Dell for assistance (see "Contacting Dell" on page 203). For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer.
1 2 3 4 5 1 S-video TV-out connector 2 composite video adapter 3 S/PDIF digital audio connector 4 composite video-output connector 5 S-video connector 1 2 3 4 5 6 1 S-video TV-out connector 2 composite video adapter 3 S/PDIF digital audio connector 4 Pr (red) component video-output connector 5 Pb (blue) component video-output connector 6 Y (green) component video-output connector If you want to connect your computer to a TV or audio device, it is recommended that you connect video a
When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 90 to ensure that the computer recognizes and works properly with the TV. Additionally, if you are using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 90.
1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable). 2 Plug one end of the S-video cable into the S-video output connector on the computer. 3 Plug the other end of the S-video cable into the S-video input connector on your TV.
1 2 3 1 composite video adapter 3 S/PDIF digital audio cable 2 S-video cable 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter. 1 composite video adapter 1 2 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV.
1 1 2 composite video adapter 2 S/PDIF digital audio cable 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 90 to ensure that the computer recognizes and works properly with the TV.
1 2 3 1 composite video adapter 3 standard audio cable 2 composite video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite videooutput connector on the composite video adapter.
5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 90 to ensure that the computer recognizes and works properly with the TV.
1 2 3 1 composite video adapter 3 standard audio cable 2 composite video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
1 1 2 composite video adapter 2 S/PDIF digital audio cable 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 90 to ensure that the computer recognizes and works properly with the TV.
1 2 3 1 component video adapter 3 standard audio cable 2 component video adapter 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
1 1 component video adapter 2 2 component video adapter 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer.
Component Video and S/PDIF Digital Audio 1 1 S-video TV-out connector 2 2 composite video cable Using Multimedia 87
1 2 3 1 component video adapter 3 standard audio cable 2 composite video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.
2 1 1 component video adapter 3 component video cable 2 3 component video-output connectors 4 Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors. 5 Plug one end of the S/PDIF digital audio cable into the S/PDIF audio connector on the component video adapter.
Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings. 1 Click Start , click Control Panel, and then click Appearance and Personalization.
8 Using ExpressCards ExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer. ExpressCards support two form factors: • ExpressCard/34 (34 mm wide) • ExpressCard/54 (54 mm wide in an L-shape with a 34-mm connector) The 34-mm card fits into both the 34-mm and 54-mm card slots. The 54-mm card only fits into a 54-mm card slot.
Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 93. Installing an ExpressCard You can install an ExpressCard while the computer is running. The computer automatically detects the card. ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion.
The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard. Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Press the release latch and remove the card or blank.
Using ExpressCards
Using the Memory Card Reader 9 The memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the memory card and automatically loads the appropriate device driver.
10 Setting Up and Using Networks A computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN).
Setting Up a Network Windows XP 1 Click Start→ All Programs→ Accessories→ Communications→ Network Setup Wizard→ Next→ Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard.
Wireless Local Area Network A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network access.
If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup. 8 Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem. 9 Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router. 10 Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem.
This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See "Wireless Local Area Network" on page 99 for more information about how to prepare for connecting your computer to a WLAN. Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed.
To determine which wireless configuration utility is managing your wireless network card in Windows Vista: 1 Click → Connect To→ Manage wireless networks. 2 Double-click a profile to open the wireless network properties screen. For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (see "Microsoft Windows XP and Windows Vista™ Help and Support Center" on page 16).
The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar, and then select Help.
• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the media that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support Center (see "Microsoft Windows XP and Windows Vista™ Help and Support Center" on page 16) or on the media that accompanied your card if you purc
NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center ("Microsoft Windows XP and Windows Vista™ Help and Support Center" on page 16). The user's guide is also available on the Dell Support website at support.dell.
To monitor the status of your wireless device, see "Monitoring the Status of the Wireless Network Card Through Dell QuickSet" on page 103. Dell Wi-Fi Catcher™ Network Locator NOTE: The Wi-Fi Catcher Network Locator light appears only when the computer is turned off and the wireless switch is configured in the system setup program (BIOS) to control WiFi network connections.
Setting Up and Using Networks
Securing Your Computer 11 Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords Passwords prevent unauthorized access to your computer.
When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure location. • Do not share your password with other people. • Ensure that people are not watching you when you type your password.
• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen.
Securing Your Computer
12 Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 203. 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2 Turn on (or restart) your computer. 3 Start the Dell Diagnostics in one of the following two ways. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only.
Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. Option Function Test Memory Run the stand-alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics After you have selected the Test System option from the main menu, the following menu appears.
For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 203). NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.
Dell Support Center The Dell Support Center provides service, support, and system-specific information. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Computers purchased on June 26, 2007 and later are pre-installed with Dell Support Center. For computers purchased prior to June 26, 2007 you can download Dell Support Center from the Services page at support.dell.com.
• View frequently asked questions. • Learn more about Dell Support. • Turn Dell Support off. For more information about Dell Support, click the question mark (?) at the top of the Dell Support window. To access Dell Support: • Click the Dell Support icon desktop. in the notification area of your Windows NOTE: The icon functions vary depending on whether you click, doubleclick, or right-click the icon. OR • Click the Start button → All Programs→ Dell Support→ Dell Support Settings.
Dell PC Checkup Dell PC Checkup is a troubleshooting and diagnostic tool that provides customized scanning and testing of your Dell computer. PC Checkup verifies whether your hardware is working properly and provides automated fixes for common configuration concerns. It is recommended that you run PC Checkup on a regular basis or before contacting Dell for assistance. The application creates a detailed report that Dell technicians can use to resolve your issue quickly.
To begin a live session with a Dell associate: 1 Click the Dell Support Center icon on your computer’s desktop. 2 Click Assistance From Dell→ Technical Support→ DellConnect→ Phone and follow the instructions. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE — Windows XP: • Click Start and click My Computer.
Problems writing to a CD-RW or DVD+/-RW drive C L O S E O T H E R P R O G R A M S — CD-RW and DVD+/-RW drives must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive. TU R N O F F S L E E P S T A T E I N W I N D O W S B E F O R E W R I T I N G T O A CD/DVD D I S C — See "Power Management Modes" on page 63 for information on sleep modes.
3 Click Properties→Tools→ Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only.
RUN THE MODEM HELPER DIAGNOSTICS — Windows XP: 1 Click Start→ All Programs→ Modem Helper. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem Helper is not available on certain computers. Windows Vista: 1 Click the Windows Vista Start button Diagnostic Tool. → All Programs→ Modem 2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers.
(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell" on page 203). T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file that you are trying to copy is too large to fit on the disk, or the disk is full.
I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to nonbootable media, such as a floppy disk or CD. Insert bootable media. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P P R O G R A M — The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed.
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 172). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 172).
Windows Vista: 1 Click the Windows Vista Start button Programs and Features. → Control Panel→ Programs→ 2 Select the program you want to remove. 3 Click Uninstall. 4 See the program documentation for installation instructions. S E C T O R N O T F O U N D — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive.
U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 113). X :\ I S N O T A C C E S S I B L E . drive and try again. T H E D E V I C E I S N O T R E A D Y — Insert a disk into the W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W — The battery is running out of charge.
IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T T H E I E EE 13 94 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S — 1 Click Start→ Control Panel→ System and Maintenance→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
CHECK THE EXTERNAL KEYBOARD — 1 Shut down the computer, wait 1 minute, and then turn it on again. 2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine. 3 From the Windows desktop, click Start→ All Programs→ Accessories→ Notepad. 4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard.
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start C H E C K T H E A C A D A P T E R — Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet. The AC adapter shuts down when there is a fault. The green light turns off when this happens.
A program is designed for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD — Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen.
C A N N O T P L A Y S O M E M E D I A F I L E S — Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them.
(your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 113). Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates that no network communication exists. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.
C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in Sleep state—press the power button to exit Sleep state. If the light is off, press the power button to turn on the computer. NOTE: For information on the Sleep power state, see "Power Management Modes" on page 63. C H A R G E T H E B A T T E R Y — The battery charge may be depleted. 1 Reinstall the battery.
A D J U S T T H E P O W E R P R O P E R T I E S — See "Power Management Modes" on page 63. R E S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 172). Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
3 Click Properties and click Ports. 4 Adjust the settings, as needed. R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see "Using ExpressCards" on page 91). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D — 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective.
C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power strips, and extension cables to verify that the computer turns on. A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword sleep in Windows Help and Support.
If only part of the display is readable CONNECT AN EXTERNAL MONITOR — 1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 203). Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.
Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click the Windows Vista Start button and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.
Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver.
5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.
7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video).
3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Windows Vista: 1 Click the Windows Vista Start button and click Help and Support. 2 In the Find an answer section, click Troubleshooting. OR Type hardware troubleshooter in the search field, and then press .
applications installed after you received the computer. Use Factory Image Restore only if System Restore did not resolve your operating system problem. • If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
For more information: 1 Click the Windows Vista Start button → Help and Support. 2 Type System Restore in the search field and press . Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 146) to resolve the problem. If Device Driver Rollback does not resolve the problem, then use System Restore.
Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Windows Vista Start button → Help and Support. 2 Type System Restore in the search field and press . 3 Click Undo my last restoration, and then click Next.
8 Select the Yes, reformat hard drive and restore system software to factory condition check box. 9 Click Next. The computer is restored to the default factory configuration. 10 When the restore operation is completed, click Finish to restart the computer.
NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System media. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately.
• If you received an Operating System disc with your computer, you can use it to restore your operating system. However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
Enabling System Restore NOTE: If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click Start→ Control Panel→ Performance and Maintenance→ System. 2 Click the System Restore tab and ensure that Turn off System Restore is unchecked.
4 When prompted, click Finish to reboot the computer. NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot. 5 When prompted, click Yes. The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on. 6 Click Next. The System Restore screen appears and the computer restarts.
5 Click Yes when a confirmation message appears. The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive. 6 Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as indicated by the increased value for Free Space. 7 Click Finish to close the PC Restore Removal window and restart the computer.
NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System media. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. When the DELL logo appears, press immediately.
Adding and Replacing Parts 13 Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 161 and "Before Working Inside Your Computer" on page 162. • You have read the safety information in your Dell Product Information Guide.
Windows Vista™: Click the Windows Vista Start button , click the arrow in the lower-right corner of the Start menu as shown below, and then click Shut Down. The computer turns off after the operating system shutdown process is complete. 3 Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 4 seconds to turn them off.
NOTICE: To help prevent damage to the computer, perform the following steps before you begin working inside the computer. 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2 Turn off your computer (see "Turning Off Your Computer" on page 161). NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network connector. 3 Disconnect any telephone or network cables from the computer.
8 Turn the computer top-side up, open the display, and press the power button to ground the system board. 9 Remove any installed cards from the ExpressCard slot (see "Removing an ExpressCard or Blank" on page 93) and the 8-in-1 memory card reader (see "Removing a Memory Card or Blank" on page 96). Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive.
2 1 1 hard drive 2 hard drive screws (4) NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide). 3 Slide the hard drive out of the computer. 4 Remove the two hard-drive bezel screws and pull the hard drive bezel off the hard drive.
1 1 hard drive bezel 3 hard drive 2 3 2 hard-drive bezel screws (2) Replacing the Hard Drive 1 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 2 Slide the hard drive bezel that you took off the old hard drive onto the new hard drive, and fasten the two hard-drive bezel screws.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit. 2 1 1 foam packaging 2 hard drive Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Removing the Optical Drive 1 Follow the procedures in "Before You Begin" on page 161. 2 Turn the computer over.
1 3 1 optical drive 3 device security screw 2 2 notch Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides simultaneously. 3 Insert a plastic scribe into the indent to lift the hinge cover on the right side. 4 Ease the hinge cover up, moving from right to left, and remove it. 1 2 1 hinge cover 2 scribe Replacing the Hinge Cover 1 Insert the left edge of the hinge cover. 2 Press from left to right until the cover snaps into place.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, remove the battery from the battery bay before you begin working inside the computer.
1 2 3 4 5 1 keyboard screws (2) 2 keyboard 3 tabs (5) 4 keyboard cable 5 cable release lever Replacing the Keyboard 1 Slide the keyboard cable into the keyboard connector on the DIMM A memory module cover. 2 Rotate the cable release lever to secure the cable. 3 Hook the tabs along the front edge of the keyboard into the palm rest. 4 Press on the right edge near the top to snap the keyboard into place. 5 Replace the two keyboard screws at the top of the keyboard.
Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 205 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
6 Remove the module from the connector. 1 2 3 1 memory module cover 3 memory-module securing clips (2) 2 memory module (DIMM A) Replacing the DIMM A Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot.
1 2 1 tab 2 notch 3 Replace the memory module cover. 4 Replace the keyboard and hinge cover. 5 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 6 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
Removing the DIMM B Memory Module The DIMM B memory module is located under the memory module cover on the bottom of the computer. 1 Follow the procedures in "Before You Begin" on page 161. 2 Turn the computer upside-down, loosen the captive screw on the memory module cover (see "Bottom View" on page 34), and remove the cover. 1 2 1 memory module/coin-cell battery cover 2 captive screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
1 1 securing clips (2) 2 2 memory module Replacing the DIMM B Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 1 Align the notch in the module edge connector with the tab in the connector slot. 2 Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
1 2 1 tab 2 notch NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 3 Replace the memory module cover. 4 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 5 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
Subscriber Identity Module Subscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM. 1 Follow the procedures in "Before You Begin" on page 161.
Wireless Mini-Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, remove the battery from the battery bay before you begin working inside the computer. If you ordered a wireless Mini-Card with your computer, the card is already installed.
4 Disconnect the antenna cables from the WLAN card. 2 1 1 antenna cable connectors (2) 2 WLAN card 5 Release the WLAN card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. 6 Lift the WLAN card out of its system board connector.
2 1 3 1 metal securing tabs (2) 3 mylar sleeve 2 WLAN card Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card. 1 Insert the WLAN card connector into the system board connector labeled "WLAN" at a 45-degree angle.
3 Connect the appropriate antenna cables to the WLAN card that you are installing: If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux" (black triangle).
2 1 1 captive screws (2) 2 Mini-Card cover Adding and Replacing Parts 183
4 Disconnect the two antenna cables from the WWAN card. 2 1 1 antenna cable connectors (2) 2 WWAN card 5 Release the WWAN card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly. 6 Lift the WWAN card out of its system board connector.
2 1 3 1 metal securing tabs (2) 3 mylar sleeve 2 WWAN card Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card. 1 Insert the WWAN card connector into the system board connector labeled "WWAN" at a 45-degree angle.
3 Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle). 4 Secure unused antenna cables in the protective mylar sleeve. 5 Replace the cover and tighten the captive screws. Removing a WPAN Card 1 Follow the procedures in "Before You Begin" on page 161. 2 Turn the computer over. 3 Loosen the captive screws on the Mini-Card cover and remove the cover.
Replacing a WPAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WPAN card, never place cables under the card. 1 Insert the WPAN card connector into the system board connector labeled "WPAN" at a 45-degree angle. 2 Press the other end of the WPAN card down into the securing tabs until the card clicks into place.
2 1 1 metal securing tabs (2) 2 FCM Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer. 1 Insert the FCM connector into the system board connector at a 45-degree angle. 2 Press the other end of the FCM down into the securing tabs until the card clicks into place.
Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
3 4 2 1 1 securing tab 2 card 3 securing tab 4 cable Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
1 1 coin-cell battery 3 coin-cell battery cable connector 2 2 3 mylar sleeve 5 Slide the battery out of the mylar sleeve.
Adding and Replacing Parts
Dell™ QuickSet Features 14 NOTE: This feature may not be available on your computer. Dell QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar area.
Dell™ QuickSet Features
15 Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
• Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids. • Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment. Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage.
Getting Help 16 Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the modem cable and all power cables from electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting Software and Hardware Problems" on page 149 for information and procedures that pertain to the problem your computer is experiencing.
Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 201, and then see "Contacting Dell" on page 203.
la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 203.
Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 202). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
Contacting Dell For customers in the United States, call 800-WWW.DELL (800.999.3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.
Getting Help
17 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
ExpressCard (continued) Cards supported ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.
Ports and Connectors Audio microphone connector, stereo headphone/speakers connector IEEE 1394 4-pin serial connector Consumer IR sensor compatible with Philips RC6 (receive only) Mini-Card three Type IIIA Mini-Card slots Modem RJ-11 port Network adapter RJ-45 port S-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable) USB four 4-pin USB 2.0-compliant connector Video 15-hole connector Communications Modem: Type v.
Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 21.
Audio (continued) Internal microphone Dual digital microphone array Volume controls program menus, media control buttons Display Type (active-matrix TFT) 15.4-inch WXGA 15.4-inch WXGA with TrueLife 15.4-inch WXGA+ with TrueLife 15.4-inch WSXGA+ with TrueLife Dimensions: Height 222.5 mm (8.8 inches) Width 344.5 mm (13.6 inches) Diagonal 391.2 mm (15.
Display (continued) Pixel pitch: WXGA 0.258 mm WXGA with TrueLife 0.258 mm WXGA+ with TrueLife 0.2304 mm WSXGA+ with TrueLife 0.197 mm Controls brightness can be controlled through keyboard shortcuts (see "Display Functions" on page 54) Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 71.7-mm (2.8-in) sensor-active area Height 34.0-mm (1.
Battery (continued) Weight 0.48 kg (1.06 lb) (9 cell) 0.33 kg (0.7 lb) (6 cell) Voltage 11.1 VDC Charge time (approximate): Computer off Operating time 4 hours Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Power Problems" on page 137). See "Using a Battery" on page 59 for more information on battery life.
AC Adapter (continued) Dimensions (65 W): Height 28.2 mm (1.11 in) Width 57.9 mm (2.28 in) Depth 137.2 mm (5.4 in) Weight (with cables) 0.4 kg (0.9 lb) Dimensions (90 W): Height 34.2 mm (1.34 in) Width 60.8 mm (2.39 in) Depth 153.4 mm (6.0 in) Weight (with cables) 0.46 kg (1.01 lb) Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Physical Height 42 mm (1.65 in) Width 358.7 mm (14.12 in) Depth 269 mm (10.
Environmental (continued) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating 142 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Specifications
Appendix 18 Using the System Setup Program NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program (an exception is the External Hot Key option, which you can disable or enable only through the system setup program).
Viewing the System Setup Screen 1 Turn on (or restart) your computer. 2 When the DELL logo appears, press immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again. System Setup Screen NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen. On each screen, the system setup options are listed at the left.
• USB Storage Device • CD/DVD/CD-RW drive • Modular bay HDD NOTE: Only devices that are preceded by a number are bootable. During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
Touch Pad 1 Shut down and turn off your computer (see "Turning Off Your Computer" on page 161). 2 Disconnect any attached devices from the computer and from their electrical outlets. 3 Remove any installed batteries (see "Battery Performance" on page 59). 4 Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.
Media NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your media, try cleaning the discs. 1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To help prevent damage to the surface, do not wipe in a circular motion around the disc.
Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2. 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.
Macrovision Product Notice This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
Appendix
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
BIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup. bit — The smallest unit of data interpreted by your computer.
CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten). CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.
device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer. device driver — See driver. DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board. DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors. disk striping — A technique for spreading data over multiple disk drives.
DVD+RW drive — drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI — digital video interface — A standard for digital transmission between a computer and a digital video display. E ECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory. ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission.
F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.
H hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.
IrDA — Infrared Data Association — The organization that creates international standards for infrared communications. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.
M Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb. Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems. MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec — megabytes per second — One million bytes per second.
modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — See media bay. MP — megapixel — A measure of image resolution used for digital cameras. ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms.
PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards. PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks. PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it.
RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented. read-only — Data and/or files you can view but cannot edit or delete.
ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding. SCSI — small computer system interface — A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus.
Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms. SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768. The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.
U UAC — user account control— Microsoft Windows® Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings. UMA — unified memory allocation — System memory dynamically allocated to video. UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power.
video resolution — See resolution. virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk.
X XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
Glossary
Index Numbers 8-in-1 memory card reader, 95 Bluetooth wireless technology card device status light, 25 installing, 189 A Blu-ray Disc, 70-71, 73 audio device connecting, 75 enabling, 90 brightness adjusting, 47 boot sequence, 216 audio. See sound C B camera, 23 battery charge gauge, 61 charging, 65 checking the charge, 60 performance, 59 power meter, 61 removing, 65 replacing coin-cell battery, 190 storing, 66 carnet, 196 BD.
computer cleaning, 218 crashes, 133-134 restore to previous operating state, 156 slow performance, 124, 135 specifications, 205 stops responding, 133 Dell MediaDirect about, 26 problems, 134 connecting audio device, 75 Mobile Broadband network, 104 TV, 75 DellConnect, 120, 198 contacting Dell, 203 copying CDs general information, 70 helpful tips, 72 how to, 70 copying DVDs general information, 70 helpful tips, 72 how to, 70 D Dell contacting, 203 Dell Diagnostics about, 113 starting from the Drivers an
documentation (continued) User’s Guide, 16 warranty, 15 Dolby headphones, setting up, 90 drivers about, 145 identifying, 145 reinstalling, 146 Drivers and Utilities media, 15 about, 147 Dell Diagnostics, 113 drives problems, 121 See also hard drive See also optical drive DVD about, 70 drive problems, 121 F fan description, 35 FCM.
Internet connection about, 37 options, 37 setting up, 38 K keyboard cleaning, 218 numeric keypad, 53 problems, 131 removing, 169 shortcuts, 54 keyboard status lights description, 26 keypad numeric, 53 L labels Microsoft Windows, 16 Service Tag, 16 lost computer, 110 memory card, 95 blanks, 96 installing, 95 reader, 30 removing, 96 types, 95 memory card reader, 95 memory module cover description, 35 messages error, 125 Mini-Card installing, 179 WLAN, 179 WPAN, 179 WWAN, 179 Mobile Broadband network connec
N network installing WLAN Mini-Card, 179 Mobile Broadband (WWAN), 136 problems, 136 QuickSet, 193 network connector description, 31 O operating system reinstalling Windows Vista, 156 P PC Restore, 157 phone numbers, 203 power hibernate mode, 63 line conditioners, 45 problems, 137 protection devices, 45 standby mode, 63 surge protectors, 45 UPS, 45 power button description, 23 power light conditions, 137 power management adjusting settings, 193 QuickSet, 193 printer cable, 43 connecting, 43 problems, 139
problems (continued) scanner, 140 slow computer performance, 124, 135 software, 133-135 sound and speakers, 141 speakers, 141 spyware, 124, 135 Product Information Guide, 15 scanner problems, 140 screen. See display security cable slot description, 27 Service Tag, 16 SIM. See Subscriber Identity Module software problems, 134-135 Q QuickSet, 193 software and hardware incompatibilities, 149 QuickSet Help, 18 sound problems, 141 volume, 141 R speakers description, 34-35 problems, 141 volume, 141 RAM.
System Restore, 156 system setup program commonly used options, 216 screens, 216 viewing, 216 troubleshooting Dell Diagnostics, 113 Hardware Troubleshooter, 149 restore computer to previous operating state, 156 TV connecting, 75 T taskbar Dell Mobile Broadband Card Utility, 137 QuickSet icon, 193 Safely Remove Hardware, 130 wireless activity indicator, 103 U uninterruptible power supply.
Windows Vista Device Driver Rollback, 146 Program Compatibility wizard, 134 reinstalling, 156 System Restore, 156 Windows Easy Transfer wizard, 39 Windows XP Device Driver Rollback, 147 hibernate mode, 63 PC Restore, 157 standby mode, 63 wireless turning activity on and off, 193 250 Index wizards Program Compatibility wizard, 134 Windows Easy Transfer, 39 WLAN, 179 installing Mini-Card, 179 WPAN installing, 186 WWAN installing, 182 See also Mobile Broadband
