D7898bk2.book Page 1 Friday, April 29, 2005 9:39 AM Dell™ Inspiron™ 510m Owner’s Manual Model PP10L w w w. d e l l . c o m | s u p p o r t . d e l l .
D7898bk2.book Page 2 Friday, April 29, 2005 9:39 AM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file.
D7898bk2.book Page 3 Friday, April 29, 2005 9:39 AM Contents Finding Information 1 9 A Tour of Your Computer Front View Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Bottom View 2 . . . . . . . . . . . . . .
D7898bk2.book Page 4 Friday, April 29, 2005 9:39 AM 3 Using a Battery Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Checking the Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Removing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Installing a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D7898bk2.book Page 5 Friday, April 29, 2005 9:39 AM Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customizing the Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . . . . . . . . . . . . . 48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 External Keyboard Problems 6 Using CDs, DVDs, and other Multimedia Using CDs and DVDs . Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D7898bk2.book Page 6 Friday, April 29, 2005 9:39 AM Connecting to a Wireless Local Area Network . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 . . . . Solving Problems Error Messages Video and Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D7898bk2.book Page 7 Friday, April 29, 2005 9:39 AM Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 84 . . . . . . . . . . . . . . . . . . . . . 84 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 When to Use the Dell Diagnostics Adding and Replacing Parts Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . 87 87 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Recommended Tools . . . . .
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D7898bk2.book Page 9 Friday, April 29, 2005 9:39 AM Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S.
www.dell.com | support.dell.com D7898bk2.book Page 10 Friday, April 29, 2005 9:39 AM What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
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D7898bk2.book Page 13 Friday, April 29, 2005 9:39 AM A Tour of Your Computer Front View display keyboard status light power button device status light touch pad keyboard touch pad button display latch speakers — For more information about your display, see the Dell Inspiron Help file. To access the help file, see page 9. DISPLAY POWER BUTTON — Press the power button to turn on the computer or exit a power management mode.
D7898bk2.book Page 14 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds). DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
D7898bk2.book Page 15 Friday, April 29, 2005 9:39 AM If the computer is connected to an electrical outlet, the – Solid green: The battery is charging. – Flashing green: The battery is almost fully charged. light operates as follows: If the computer is running on a battery, the light operates as follows: – Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low. – Solid orange: The battery charge is critically low.
D7898bk2.book Page 16 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Left View PC Card slot IEEE 1394 connector infrared sensor security cable slot audio connectors (2) NOTE: The computer turns on the fan when the computer gets hot.
D7898bk2.book Page 17 Friday, April 29, 2005 9:39 AM AUDIO CONNECTORS Attach a microphone to the connector. Attach headphones or speakers to the connector. — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. SECURITY CABLE SLOT NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
D7898bk2.book Page 18 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Right View security cable slot module bay device latch release — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device. SECURITY CABLE SLOT NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
D7898bk2.book Page 19 Friday, April 29, 2005 9:39 AM Back View CAUTION: Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
D7898bk2.book Page 20 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com USB C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy-drive cable. S - V I D E O TV- O U T C O N N E C T O R Connects your computer to a TV. For more information, see page 56. MODEM CONNECTOR (RJ-11) Connect the telephone line to the modem connector.
D7898bk2.book Page 21 Friday, April 29, 2005 9:39 AM NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line in to the network connector. Connects the computer to a network. The green and yellow lights next to the connector indicate activity for both wired and wireless network communications. For information on using the network adapter, see the device user’s guide supplied with your computer.
D7898bk2.book Page 22 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com A C A D A P T E R C O N N E C T O R — Attach an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries.
D7898bk2.book Page 23 Friday, April 29, 2005 9:39 AM Bottom View memory module cover battery-bay latch release battery charge gauge hard drive battery Mini PCI card cover fan docking device slot MEMORY MODULE COVER — Covers the compartment that contains the memory module(s). See page 89. BATTERY-BAY LATCH RELEASE BATTERY CHARGE GAUGE — Releases the battery. See page 36 for instructions. — Provides information on the battery charge. See page 35.
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D7898bk2.book Page 25 Friday, April 29, 2005 9:39 AM Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: • Dial-up connections that provide Internet access through a telephone line.
D7898bk2.book Page 26 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.
D7898bk2.book Page 27 Friday, April 29, 2005 9:39 AM C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K — If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack. C H E C K T H E C O N N E C T I O N — Verify that the telephone line is connected to the modem.
D7898bk2.book Page 28 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet. Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.
D7898bk2.book Page 29 Friday, April 29, 2005 9:39 AM parallel connector on computer connector on printer screws (2) clips (2) notches (2) parallel printer cable 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.
D7898bk2.book Page 30 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB connector on printer USB printer cable Printer Problems C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S — Ensure that the printer cable is properly connected to the computer (see page 28).
D7898bk2.book Page 31 Friday, April 29, 2005 9:39 AM VE R I F Y T H A T W I N D O W S ® R E C O G N I Z E S T H E P R I N T E R 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer model is listed, rightclick the printer icon. 5 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
D7898bk2.book Page 32 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions.
D7898bk2.book Page 33 Friday, April 29, 2005 9:39 AM Using a Battery Battery Performance CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet.
D7898bk2.book Page 34 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
D7898bk2.book Page 35 Friday, April 29, 2005 9:39 AM Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. For more information about the Power Meter tab, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 9. If the computer is connected to an electrical outlet, a icon appears.
D7898bk2.book Page 36 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Removing a Battery CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack. For information about removing the second battery, see "Using the Module Bay" on page 41. NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 30 seconds to complete the battery replacement before the computer shuts down and loses any unsaved data.
D7898bk2.book Page 37 Friday, April 29, 2005 9:39 AM Removing and Installing a Reserve Battery 1 Remove the battery. 2 Remove the reserve battery cover. 3 Slide the reserve battery toward the connector, and pull the battery out of its compartment. 4 Disconnect the reserve battery cable from the connector.
D7898bk2.book Page 38 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 5 Connect the reserve battery cable to the connector in the reserve battery compartment. 6 Place the reserve battery in the compartment, and replace the reserve battery cover. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.
D7898bk2.book Page 39 Friday, April 29, 2005 9:39 AM C H A R G E T H E B A T T E R Y — The battery charge may be depleted. 1 Reinstall the battery. 2 Use the AC adapter to connect the computer to an electrical outlet. 3 Turn on the computer. — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.
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D7898bk2.book Page 41 Friday, April 29, 2005 9:39 AM Using the Module Bay About the Module Bay CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. You can install devices such as a floppy drive, CD drive, CD-RW drive, DVD drive, CD-RW/DVD drive, DVD+RW, second battery, or second hard drive in the module bay.
D7898bk2.book Page 42 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Removing and Installing Devices While the Computer Is Running 1 Before ejecting the device, double-click the Safely Remove Hardware icon on the taskbar, click the device you want to eject, and click Stop. NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 2 Press the device latch release.
D7898bk2.book Page 43 Friday, April 29, 2005 9:39 AM Using the Keyboard and Touch Pad Numeric Keypad NOTE: When you connect an external keyboard or keypad to the computer, the keypad is disabled. The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, enable the keypad, hold down and press the desired key.
D7898bk2.book Page 44 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Keyboard Shortcuts System Functions Opens the Windows Task Manager window Enables and disables the numeric keypad (on an external keyboard only) Enables and disables the scroll lock Battery Displays the Dell™ QuickSet Battery Meter. CD or DVD Tray Ejects the tray out of the drive.
D7898bk2.book Page 45 Friday, April 29, 2005 9:39 AM Speaker Functions If no sound comes from the speakers, press and adjust the volume.
D7898bk2.book Page 46 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad touch pad buttons 46 • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.
D7898bk2.book Page 47 Friday, April 29, 2005 9:39 AM Customizing the Touch Pad You can disable the touch pad or adjust its settings by using the Mouse Properties window. 1 Open the Control Panel, click Printers and Other Hardware, and then click Mouse. 2 On the Mouse Properties window: • Click the Device Select tab to disable the touch pad. • Click the Pointer tab to adjust touch pad settings. 3 Select the desired settings and click Apply. 4 Click OK to save the settings and close the window.
D7898bk2.book Page 48 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com External Keyboard Problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer (see page 32). Disconnect the keyboard cable and check it for damage. For PS/2 cables, check the cable connector for bent or broken pins. Firmly reconnect the cable.
D7898bk2.book Page 49 Friday, April 29, 2005 9:39 AM Using CDs, DVDs, and other Multimedia Using CDs and DVDs For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see page 9. Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help file, see page 9.
www.dell.com | support.dell.com D7898bk2.book Page 50 Friday, April 29, 2005 9:39 AM E N S U R E T H A T T H E D I S K I S N O T W R I T E - P R O T E C T E D — You cannot save data to a write-protected disk. See the following figure. back of floppy disk write-protected not write-protected TR Y A N O T H E R F L O P P Y D I S K — Insert another disk to eliminate the possibility that the original disk is defective.
D7898bk2.book Page 51 Friday, April 29, 2005 9:39 AM E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation.
D7898bk2.book Page 52 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. If the CD-RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-RW — Search for the keyword standby in the Help and Support Center. To access the Help and Support Center, see page 10.
D7898bk2.book Page 53 Friday, April 29, 2005 9:39 AM Sound and Speaker Problems If you have a problem with integrated speakers A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
www.dell.com | support.dell.com D7898bk2.book Page 54 Friday, April 29, 2005 9:39 AM R U N T H E S P E A K E R S E L F - T E S T — Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for self-test instructions. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Software" on page 79.
D7898bk2.book Page 55 Friday, April 29, 2005 9:39 AM • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy. The computer copies the data on the CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects. Using Blank CD-Rs and CD-RWs Your CD-RW drive can write to two different types of recording media—CD-Rs and CD-RWs.
D7898bk2.book Page 56 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Connecting a Television to the Computer NOTE: Video and audio cables for connecting your computer to a television are not included with your computer. Cables may be purchased at most consumer electronics stores. Your computer has an S-video TV-out connector that enables you to connect the computer to a television.
D7898bk2.book Page 57 Friday, April 29, 2005 9:39 AM Before you begin, ensure that you have the following cables: S-video cable audio cable 1 Shut down the computer and the television and/or audio device you want to connect. 2 Plug one end of the S-video cable in to the S-video connector on the computer. 3 Plug the other end of the S-video cable in to your television.
D7898bk2.book Page 58 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 4 Plug the single-connector end of the audio cable in to the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your television or audio device. 6 Turn on the television, turn on any audio device you connected, and then turn on the computer.
D7898bk2.book Page 59 Friday, April 29, 2005 9:39 AM To connect the computer to a television that has a composite video input only, use a composite TV-out adapter cable available from Dell. Before you begin, ensure that you have the following cables: composite TV-out adapter cable composite video cable audio cable 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer.
D7898bk2.book Page 60 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 3 Plug one end of the composite video cable in to the composite video connector on the composite TV-out adapter cable. 4 Plug the other end of the composite video cable in to the composite video connector on the television. 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer.
D7898bk2.book Page 61 Friday, April 29, 2005 9:39 AM 5 If you want to use only a television without using the computer display or any other display options: a In the new window, click Television so that a red check mark appears over the television icon. b Ensure that the settings are correct. 6 If you want to use a television and the computer display at the same time: a In the new window, click Intel (R) Dual Display Clone and ensure that one of the devices listed is a television.
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D7898bk2.book Page 63 Friday, April 29, 2005 9:39 AM Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 1 Connect the network cable to the network adapter connector on the back of your computer.
D7898bk2.book Page 64 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for creating a network.
D7898bk2.book Page 65 Friday, April 29, 2005 9:39 AM Determining Your Network Type NOTE: Most wireless networks are of the infrastructure type. Wireless networks fall into two categories—infrastructure networks and ad-hoc networks. An infrastructure network uses routers or access points to connect several computers. An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another.
D7898bk2.book Page 66 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 1 Click either the pop-up or the network icon to configure your computer for one of the available wireless networks. The Wireless Network Connections window lists the wireless networks available in your area. 2 Click to select the network you want to configure, and then click Connect or double-click the network name in the list.
D7898bk2.book Page 67 Friday, April 29, 2005 9:39 AM After your computer is configured for the wireless network you selected, another pop-up notifies you that your computer is connected to the network you selected. Thereafter, whenever you log on to your computer in the area of the wireless network, the same pop-up notifies you of the wireless network connection.
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D7898bk2.book Page 69 Friday, April 29, 2005 9:39 AM Solving Problems Error Messages If the message is not listed, see the documentation for the operating system or the program that was running at the time the message appeared. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file that you are trying to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.
www.dell.com | support.dell.com D7898bk2.book Page 70 Friday, April 29, 2005 9:39 AM X:\ IS NOT ACCESSIBLE. T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive and try again. Video and Display Problems If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, Dell recommends that you attach an external monitor to your computer.
D7898bk2.book Page 71 Friday, April 29, 2005 9:39 AM M O V E T H E S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
D7898bk2.book Page 72 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Modem and Internet Connection Problems NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP. C H E C K T H E T E L E P H O N E W A L L J A C K — Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.
D7898bk2.book Page 73 Friday, April 29, 2005 9:39 AM VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware and click Phone and Modem Options. 3 Click the Modems tab. 4 Click the COM port for your modem. 5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
D7898bk2.book Page 74 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Floppy Disk and Hard Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help file, see page 9. If you cannot save a file to a floppy disk drive E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer.
D7898bk2.book Page 75 Friday, April 29, 2005 9:39 AM C L E A N T H E D R I V E — See "Cleaning Your Computer" in the Dell Inspiron Help file for instructions. To access the help file, see page 9. If you have problems with a hard drive A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.
D7898bk2.book Page 76 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com General Program Problems A program crashes NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. S E E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.
D7898bk2.book Page 77 Friday, April 29, 2005 9:39 AM E - M A I L D E L L — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. C O N T A C T D E L L — If you cannot solve your problem using the Dell Support website (support.dell.com) or e-mail service, call Dell for technical assistance (see page 112).
D7898bk2.book Page 78 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 14 Replace the battery. 15 Turn on the computer and verify that it is working properly. NOTE: For information on your warranty coverage, see the separate paper warranty document that shipped with your computer. If the computer does not start, or if you cannot identify the damaged components, see page 112.
D7898bk2.book Page 79 Friday, April 29, 2005 9:39 AM Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager.
D7898bk2.book Page 80 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program before continuing with the driver installation. For information on the system setup program, see page 107. 1 Extract the driver files to your hard drive. 2 Click the Start button and right-click My Computer. 3 Click Properties.
D7898bk2.book Page 81 Friday, April 29, 2005 9:39 AM To resolve incompatibilities using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
D7898bk2.book Page 82 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Ensure that Restore my computer to an earlier time is selected and click Next.
D7898bk2.book Page 83 Friday, April 29, 2005 9:39 AM Using Dell PC Restore by Symantec NOTE: Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer— including data files—are permanently deleted from the hard drive.
D7898bk2.book Page 84 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Removing PC Restore NOTICE: PC Restore enables you to restore your computer’s operating system to the condition it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space.
D7898bk2.book Page 85 Friday, April 29, 2005 9:39 AM 4 Turn on the computer. When the DELL™ logo appears, press immediately. NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop.
www.dell.com | support.dell.com D7898bk2.book Page 86 Friday, April 29, 2005 9:39 AM Option Function Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell.
D7898bk2.book Page 87 Friday, April 29, 2005 9:39 AM Adding and Replacing Parts Before You Begin This section provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Shutting Down Your Computer." • You have read the safety information in the Product Information Guide.
D7898bk2.book Page 88 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer. 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched. 2 Shut down the computer. 3 Ensure that the computer and any attached devices are turned off.
D7898bk2.book Page 89 Friday, April 29, 2005 9:39 AM 10 Remove any installed modules, including a second battery, if installed. 11 Remove the hard drive. Adding Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 101 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.
D7898bk2.book Page 90 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memorymodule securing clips. 3 If you are replacing a memory module, remove the existing module: a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. b Remove the module from the connector.
D7898bk2.book Page 91 Friday, April 29, 2005 9:39 AM 5 Replace the cover. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
D7898bk2.book Page 92 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com CAUTION: Before working inside your computer, read the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 87. 2 Turn the computer over. 3 Loosen the captive screw in the cover, and remove the cover. 4 If a Mini PCI card is not already installed, go to step 5.
D7898bk2.book Page 93 Friday, April 29, 2005 9:39 AM 7 Tuck in the antenna cables. antenna cables (2) antenna connectors on card (2) 8 Replace the cover and screw(s).
D7898bk2.book Page 94 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Replacing the Hard Drive NOTE: If your hard drive is not pre-imaged, you need to reinstall the Microsoft® Windows® operating system and the drivers and utilities. CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before working inside your computer, read the safety instructions in the Product Information Guide.
D7898bk2.book Page 95 Friday, April 29, 2005 9:39 AM NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector. 5 Insert the drive into the bay, and lift the hard drive door. Push the hard drive until it is fully seated in the bay. Press the hard drive door down. 6 Replace and tighten the screw(s). 7 Install the operating system for your computer. 8 Install the drivers and utilities for your computer.
D7898bk2.book Page 96 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com Keyboard CAUTION: Before performing the following procedures, read the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. 1 Turn the computer top-side up and open it.
D7898bk2.book Page 97 Friday, April 29, 2005 9:39 AM 2 Remove the center control cover: a Open the display all the way (180 degrees) so that it lies flat against your work surface. b Starting on the right side of the computer, use a plastic scribe to pry up the center control cover. Lift it away from the computer, and lay it aside. center control cover 3 Remove the keyboard: a Remove the two M2.5 x 5-mm screws across the top of the keyboard.
D7898bk2.book Page 98 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com d Pull up on the keyboard connector tab to disconnect the keyboard connector from the system board. keyboard tabs palm rest M2.5 x 5-mm screws (2) NOTE: When you replace the keyboard, ensure that the keyboard tabs are completely in place to avoid scratching the palm rest.
D7898bk2.book Page 99 Friday, April 29, 2005 9:39 AM 7 Remove the hard drive. 8 Pull the Bluetooth card connector out of the system board connector. 9 Pull the cable to remove the Bluetooth card from the computer. system board connector Bluetooth card cable Bluetooth card connector NOTE: When replacing the Bluetooth card, ensure the Bluetooth cable is routed correctly so that you do not damage the cable when you install the hard drive.
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www.dell.com | support.dell.com D7898bk2.book Page 102 Friday, April 29, 2005 9:39 AM Memory Minimum speed requirement 266 MHz Memory module connector two user-accessible DDR SDRAM connectors Memory module capacities 128 MB, 256 MB, 512 MB, and 1024MB Memory type 2.
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www.dell.com | support.dell.com D7898bk2.book Page 104 Friday, April 29, 2005 9:39 AM Display (continued) Maximum resolutions 1024 x 768 at 16.8 million colors Response time (typical) 25-ms rise (maximum), 35-ms fall (maximum) Refresh rate 60 Hz Operating angle 0° (closed) to 180° Viewing angles: Horizontal ±60° Vertical ±45° Pixel pitch 0.2172 x 0.2172 mm Power Consumption: Panel with backlight (typical) Controls 4.
D7898bk2.book Page 105 Friday, April 29, 2005 9:39 AM Battery Type 6-cell "smart" lithium ion (48 WHr) 4-cell "smart" lithium ion (32 WHr) Dimensions: Depth 77.5 mm (3.05 inches) Height 19.5 mm (0.76 inch) Width 123.4 mm (4.86 inches) Weight 0.32 kg (0.7 lb) (6-cell battery) 0.23 kg (0.52 lb) (4-cell battery) Voltage 11.1 VDC (6-cell battery) 14.8 VDC (4-cell battery) Charge time with computer off (approximate) 1 hour for eighty percent charge Operating time approximately 3.
www.dell.com | support.dell.com D7898bk2.book Page 106 Friday, April 29, 2005 9:39 AM AC Adapter (continued) Dimensions: Height 28.2 mm (1.11 inches) (65 W) 34.2 mm (1.35 inches) (90 W) Width 57.9 mm (2.28 inches) (65 W) 60.8 mm (2.39 inches) (90 W) Depth 137.2 mm (5.40 inches) (65 W) 153.4 mm (6.04 inches) (90 W) Weight (with cables) 0.4 kg (1 lb) (90 W) 0.3 kg (.
D7898bk2.book Page 107 Friday, April 29, 2005 9:39 AM Computer Environmental (continued) Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 122 G Storage 163 G Altitude (maximum): Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
D7898bk2.book Page 108 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.
D7898bk2.book Page 109 Friday, April 29, 2005 9:39 AM Performing a One-Time Boot You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
D7898bk2.book Page 110 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com 4 Press the down-arrow key to select the Infrared Mode setting, and press the right-arrow key to change the setting to Fast IR or Slow IR. It is recommended that you use Fast IR. If the infrared device cannot communicate with your computer, shut down the computer and repeat steps 1 through 5 to change the setting to Slow IR. 5 Press and then click Yes to save the changes and exit the system setup program.
D7898bk2.book Page 111 Friday, April 29, 2005 9:39 AM harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
D7898bk2.book Page 112 Friday, April 29, 2005 9:39 AM www.dell.com | support.dell.com NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): Exporter: Dell Inc. One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V.
D7898bk2.book Page 113 Friday, April 29, 2005 9:39 AM When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
www.dell.com | support.dell.com D7898bk2.book Page 114 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
D7898bk2.book Page 115 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Brunei Customer Technical Support (Penang, Malaysia) 604 633 4966 Country Code: 673 Customer Service (Penang, Malaysia) 604 633 4949 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.
www.dell.com | support.dell.com D7898bk2.book Page 116 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.
D7898bk2.book Page 117 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
www.dell.com | support.dell.com D7898bk2.book Page 118 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
D7898bk2.book Page 119 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
www.dell.com | support.dell.com D7898bk2.book Page 120 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.
D7898bk2.book Page 121 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
www.dell.com | support.dell.com D7898bk2.book Page 122 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
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www.dell.com | support.dell.com D7898bk2.book Page 124 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Nicaragua General Support 001-800-220-1006 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
D7898bk2.book Page 125 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Singapore (Singapore) Website: support.ap.dell.
www.dell.com | support.dell.com D7898bk2.book Page 126 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
D7898bk2.book Page 127 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Taiwan Website: support.ap.dell.com International Access Code: 002 E-mail: ap_support@dell.
www.dell.com | support.dell.com D7898bk2.book Page 128 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 Uruguay 128 E-mail: dell_direct_support@dell.
D7898bk2.book Page 129 Friday, April 29, 2005 9:39 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
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