Users Guide
4. Reboot the Dell PowerVault Network Attached Storage (NAS) using the operating system 
reinstallation media.
The iSCSI Target Icon Is Missing In The Server Manager
Description After installing the iSCSI Target software, the iSCSI Target icon is not present in the Server 
Manager.
This issue occurs because the system is not properly refreshed.
Workaround/
Solution
To workaround this issue, perform one of the following steps:
• Refresh the Server Manager.
• Close and restart the Server Manager.
• Launch the Microsoft iSCSI Target Management tool. Click Start → Administrative Tools 
→ Microsoft iSCSI Target. 
Error: -5000 Shows Unexpected System Error Message
Description A required system resource cannot be located or is faulty.
Workaround/Solution This issue occurs because either the operating system reinstallation media, optical drive, or the 
system is in an invalid state.
This is a known issue.
Error: -5001 Shows Invalid System Error Message
Description System restore is being performed on an unsupported system. This issue occurs because the 
operation is not supported on the system.
Workaround/Solution To resolve this issue, remove the operating system reinstallation media immediately.
Error: -5002 Shows Unsupported Hardware Configuration Error
Description The system is unable to locate a supported RAID controller.
Workaround/
Solution
To workaround this issue, perform one of the following steps:
• Ensure that the disk controller card is connected to the internal drives and is properly seated 
in the correct slot. For more information about connecting the card, see the 
Hardware 
Owner’s Manual
 at support.dell.com/manuals.
• Enter the PERC BIOS during the operating system boot operation and ensure that the internal 
drive controller is functional. For more information, see the PERC documentation at 
support.dell.com/manuals.
• Ensure that your system supports an internal drive controller. For information about the 
internal drive controllers supported on your system, see the system hardware 
documentation at support.dell.com/manuals.
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