Owners Manual

RAID controller module backup battery unit...............................................................................................................29
Removing the RAID controller module backup battery unit..............................................................................29
Installing the RAID controller module backup battery unit................................................................................30
Power supplies................................................................................................................................................................... 30
Removing a power supply module............................................................................................................................31
Installing a power supply module............................................................................................................................. 32
Cooling fan modules..........................................................................................................................................................32
Removing a cooling fan module............................................................................................................................... 32
Installing a cooling fan module..................................................................................................................................33
Chapter 4: Troubleshooting your system..................................................................................... 34
Troubleshooting storage array startup failure............................................................................................................34
Troubleshooting loss of communication...................................................................................................................... 34
Troubleshooting external connections......................................................................................................................... 34
Troubleshooting power supply modules.......................................................................................................................35
Troubleshooting array cooling problems......................................................................................................................35
Troubleshooting expansion enclosure management modules................................................................................ 35
If the EMM status LED is solid or blinking amber (2 or 4 times per sequence)...........................................36
If the link status LEDs are not green...................................................................................................................... 36
Troubleshooting physical disks.......................................................................................................................................36
Troubleshooting array and expansion enclosure connections................................................................................ 36
Troubleshooting a wet storage array............................................................................................................................37
Troubleshooting a damaged array................................................................................................................................. 37
Controller failure conditions............................................................................................................................................ 37
Critical conditions........................................................................................................................................................ 38
Noncritical conditions................................................................................................................................................. 38
Invalid storage array....................................................................................................................................................38
ECC errors.....................................................................................................................................................................38
PCI errors...................................................................................................................................................................... 38
Chapter 5: Technical specifications.............................................................................................39
Chapter 6: Getting help............................................................................................................... 42
Locating the service tag and express service code..................................................................................................42
Contacting Dell...................................................................................................................................................................42
Documentation feedback.................................................................................................................................................43
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Contents