Reference Guide

Troubleshooting 63
Troubleshooting
This appendix provides troubleshooting information for your cluster
configuration.
Tab le A -1 describes general cluster problems you may encounter and the
probable causes and solutions for each problem.
Table A-1. General Cluster Troubleshooting
Problem Probable Cause Corrective Action
The nodes cannot
access the storage
system, or the cluster
software is not
functioning with the
storage system.
The storage system is
not cabled properly to
the nodes or the
cabling between the
storage components is
incorrect.
Ensure that the cables are
connected properly from the
node to the storage system. For
more information, see the Dell
Failover Cluster Hardware
Installation and Troubleshooting
Guide for the specific storage
array on the Dell Support
website at support.dell.com.
One of the cables is
faulty.
Replace the faulty cable.
You are using iSCSI
storage array, the
challenge handshake
authentication
protocol (CHAP)
password entered is
wrong.
Enter correct user-name and
password for CHAP, if used.