A5_bk0.book Page 1 Tuesday, September 20, 2011 11:56 AM Dell PowerVault MD Storage Arrays Management Pack Suite Version 4.
A5_bk0.book Page 2 Tuesday, September 20, 2011 11:56 AM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved.
A5_bk0.book Page 3 Tuesday, September 20, 2011 11:56 AM Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . What is New in Dell MD Storage Arrays Management Pack Suite 4.1 . . . . . . . . . . . . . . . . . . . . . . . 5 Key Features of Dell MD Storage Arrays Management Pack Suite . . . . . . . . . . . . . . . . . . . . . . . . . 6 . . . . . . . . . . . . 6 . . . . . . . . . . . . . . 7 Supported Dell MD Storage Arrays Supported Operating Systems . . . . . . . . . . . . .
A5_bk0.book Page 4 Tuesday, September 20, 2011 11:56 AM Health Status Indicators Alerts View . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . . . . . 15 Diagram View . . . . . . . . . . . . . . . . . . . . MD Storage Array Diagram . . . . . . . . . . . . . Launching the Dell Discovery Utility From the SCOM/SCE Console . . . . . . . . . . . . . . State View . 19 . . . . . . . . . . . . . . . . . . . . . 19 . . . . . . . . . . 20 . . . . . . . . . . . . . . . . . 20 . . . . .
A5_bk0.book Page 5 Tuesday, September 20, 2011 11:56 AM 1 Overview CAUTION: It is recommended that the procedures in this document should be performed only by personnel with knowledge and experience in using the Microsoft Windows operating system and SCOM or SCE, due to the possibility of data corruption and/or data loss. The Dell MD Storage Arrays Management Pack Suite Version 4.
A5_bk0.book Page 6 Tuesday, September 20, 2011 11:56 AM Key Features of Dell MD Storage Arrays Management Pack Suite Table 1-1. Features and Functionalities Feature Functionality Discovery and Monitoring of Dell PowerVault MD Storage Arrays • Supports discovery and monitoring of: MD3000, MD3000i, MD3200, MD3200i, MD 3220, MD3220i, MD3600i, MD 3620i, MD3600f, and MD3620f. • Manages recovery failure events from MD Storage Arrays.
A5_bk0.book Page 7 Tuesday, September 20, 2011 11:56 AM Supported Operating Systems For the Management Station For the list of supported operating systems for the management station for SCOM/SCE, see the Microsoft website at http://technet.microsoft.com/hiin/library/bb309428(en-us).aspx.
A5_bk0.book Page 8 Tuesday, September 20, 2011 11:56 AM Details of Components Modelled by the Management Pack Suite The Dell MD Storage Arrays Management Pack Suite version 4.1 consists of two management packs — the Dell MD Storage Arrays Management Pack (Scalable)and the Dell Detailed Monitoring Overrides Management Pack. Table 1-2 lists the details and the components modelled by each of the management pack. Table 1-2.
A5_bk0.book Page 9 Tuesday, September 20, 2011 11:56 AM Dell Recommendation for Scalability If you have more than 6 MD Storage Arrays, then it is recommended that you remove the Dell Detailed Monitoring Overrides Management Pack. Enable the Autogrow options on Operations Manager database to accomodate the increment in the transaction log size as the number of MD Storage Arrays increases.
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A5_bk0.book Page 11 Tuesday, September 20, 2011 11:56 AM Dell MD Storage Arrays Management Pack Suite Operations 2 Overview This chapter describes the various operations that you can perform on Microsoft Systems Center Operations Manager (SCOM) or Systems Center Essentials (SCE) using the Dell MD Storage Arrays Management Pack Suite version 4.1.
A5_bk0.book Page 12 Tuesday, September 20, 2011 11:56 AM Web Console The Web Console server enables you to monitor and manage your Dell devices with the MD Storage Arrays Management Pack using a browser instead of the Operations Manager console. You can use the Web console server without installing the Operations console. Using the Web console has the following limitations: • It provides only the Monitoring feature for all management packs. • The Personalize view is not available.
A5_bk0.book Page 13 Tuesday, September 20, 2011 11:56 AM The Dell MD Storage Arrays Management Pack performs two level of discovery. Table 2-3 lists the discovery objects and the affected groups. Table 2-3. Discovery Object and Affected Groups Discovery Object Description Affected Groups MD Storage Array Creates seed objects after getting MD Storage Array device Seed Discovery the MD Array device IP details from component. the IP listing file for the later discovery objects to be populated.
A5_bk0.book Page 14 Tuesday, September 20, 2011 11:56 AM Monitoring The Dell MD Storage Array Management Pack Suite v4.1 enables you to monitor the discovered Dell MD Storage Array devices. The Health Status Indicators help you to monitor the health of your MD Storage Array devices on the network.
A5_bk0.book Page 15 Tuesday, September 20, 2011 11:56 AM Alerts View The Alerts view displays the alerts for the events received from the PowerVault MD storage arrays that you are monitoring. To view the alerts for the systems you are monitoring: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder to display the different views. 3 Click Alerts View MD Storage Array Alerts.
A5_bk0.book Page 16 Tuesday, September 20, 2011 11:56 AM Diagram View The Diagram view offers a hierarchical and graphical representation of all PowerVault MD Storage Arrays on your network. The Diagram view of the MD storage arrays displays icons for the various components modeled by the MD Storage Arrays management pack.
A5_bk0.book Page 17 Tuesday, September 20, 2011 11:56 AM To access the Complete Diagram View: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder to display the different views. 3 Click Diagram ViewComplete Diagram View. 4 Select a component in the diagram to view its details in the Detail View pane.
A5_bk0.book Page 18 Tuesday, September 20, 2011 11:56 AM You can also view the health status and event processing for the storage devices. To access the MD Storage Array Diagram: 1 In the Operations Console, click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder and click the folder to display the different views. 3 Click Dell Storage Array Diagram View MD Storage Array Diagram. 4 Select a component in the diagram to view its details in the Detail View pane.
A5_bk0.book Page 19 Tuesday, September 20, 2011 11:56 AM Launching the Dell Discovery Utility From the SCOM/SCE Console You can launch the Dell Discovery Utility through a console task. Console tasks are available in the Actions pane of the Operations Console. When you select a device or a component in any of the Dell diagram views, the relevant tasks appear in the Actions pane.
A5_bk0.book Page 20 Tuesday, September 20, 2011 11:56 AM Customizing the MD Storage Arrays Management Pack You can customize the following MD Storage Arrays Management Pack discovery parameters, using overrides: • Enabled: Allows you to enable or disable discoveries. You can choose the Override Setting to be True or False. • IntervalSeconds: The frequency (in seconds) with which the Dell Management Pack discovers the component instance and attributes of your Dell device.
A5_bk0.book Page 21 Tuesday, September 20, 2011 11:56 AM 7 Click Apply. 8 Similarly select Dell MD Storage Array Discovery under the MD Storage Array Seed Discovery group object and repeat step 4 to step 7 in order to override its discovery interval. NOTE: When you upgrade the MD Storage Arrays Management Pack from version 4.0 to 4.1, discovery interval overrides specified in version 4.0 are carried over only to the Seed Discovery interval.
A5_bk0.book Page 22 Tuesday, September 20, 2011 11:56 AM 5 Save the Override settings onto a new management pack. 6 Click Apply. NOTE: After overriding the discovery interval seconds, the health state of the MD array components may turn to Normal, as a result of the Unit Motors getting reinitialized. The components return to their original health state in the next Unit Monitoring cycle. Table 2-5 lists the various Dell unit monitors and the applicable parameters for your Dell MD Storage Arrays. Table 2-5.
A5_bk0.book Page 23 Tuesday, September 20, 2011 11:56 AM Table 2-5. Dell Monitors - MD Storage Arrays (continued) Groups Unit Monitor Name Description Dell MD Array Power Supply Dell MD Array Power Unit Monitor for MD Supply Status(Periodic) Storage Array Power Supplies: Indicates the health of the Storage Array’s power supplies.
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A5_bk0.book Page 25 Tuesday, September 20, 2011 11:56 AM Related Documentation and Resources 3 This chapter gives the details of documents and references to help you work with the Dell MD Storage Arrays Management Pack Suite v4.1. Microsoft Guidelines for Performance and Scalability for Operations Manager 2007 SP1/R2 For optimal performance, deploy device-specific Dell Management Packs on different management servers.
A5_bk0.book Page 26 Tuesday, September 20, 2011 11:56 AM For information on terms used in this document, see the Glossary on the Dell Support website at support.dell.com/manuals. Obtaining Technical Assistance If at any time you do not understand a procedure described in this guide, or if your product does not perform as expected, different types of help are available. For more information see "Getting Help" in your system’s Hardware Owner’s Manual.
A5_bk0.book Page 27 Tuesday, September 20, 2011 11:56 AM A Appendix Issues and Resolutions The following table lists the known issues, resolutions, and where the issues are applicable to. Table A-1. Issues and Resolutions Issue Resolution Applicable To Dell alerts are not sorted Check the registry on the managed SCOM 2007 SP1, according to their age. system that has this problem. There SCE 2007 SP1 could be a left-over view definition that has set the sorting flags to 'false'.
A5_bk0.book Page 28 Tuesday, September 20, 2011 11:56 AM Table A-1. Issues and Resolutions Issue Resolution Applicable To Under certain conditions, Microsoft KB968760 available on the SCOM 2007 SP1, alerts related to Handle Microsoft support site at SCE 2007 SP1 Count Threshold and support.microsoft.com resolves this. Private Bytes Threshold are displayed on the Operations console of the management server.
A5_bk0.book Page 29 Tuesday, September 20, 2011 11:56 AM Table A-1. Issues and Resolutions Issue Resolution Applicable To The reports do not Microsoft KB954643 available on the SCOM 2007 SP1, appear as expected in the Microsoft support site at SCE 2007 SP1 Reporting space of the support.microsoft.com resolves this. Administration console. The SCOM console Microsoft KB951526 available on the SCOM 2007 SP1, intermittently displays Microsoft support site at SCE 2007 SP1 the following error support.
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