Owner's Manual

Appendix 35
3 When you upgrade an Operations Manager agent system from Windows
Server 2003 to Windows Server 2008, the Health Service does not start on
the computer.
This issue occurs because the upgrade removes the certificate store in
which the Health Service includes its certificate for secure storage data
encryption. When the secure storage manager component of the Health
Service initializes, it fails if there is a certificate serial number that is set,
but the store does not exist.
To resolve this issue, see Microsoft KB954049 available on the Microsoft
support site at
support.microsoft.com .
4 The Operations Manager Web Console does not display pages
correctly because of changes in User Access Control (UAC) in
Windows Server 2008
.
You may experience one or more of the following situations:
• The Web Console does not open.
• The My Workspace page does not display.
•
Performance and Power Monitoring views do not display.
To resolve this issue, see Microsoft KB954049 available on the Microsoft
support site at
support.microsoft.com .
5 After you upgrade a computer that performs the Operations Manager
Management Server role from Windows Server 2003 to Windows Server
2008, the Operations Manager performance counters are not registered.
Microsoft KB954049 available on the Microsoft support site at
support.microsoft.com resolves this.
6 The SCOM console shows a Health service error message. SCOM
generates the error - "Health service host process has stopped working".
The error message - "Health service Host Process encountered a
problem and needed to close" pops up once in a while. As a result of this
Health Service crash, you may notice unexpected behavior in the discovery
and monitoring of Dell devices.
To resolve this issue, see Microsoft KB951526 available on the Microsoft
support site at
support.microsoft.com .
A5_bk0.book Page 35 Monday, January 18, 2010 7:33 PM