Storage System Hardware Owner's Manual
Table Of Contents
- Hardware Owner’s Manual
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel
- Opening and Closing the System
- Hard Drives
- Replacing a Hard-Drive Carrier
- Power Supplies
- System Fans
- Cooling Shroud
- Fan Brackets
- Cable Routing
- SAS Controller Daughter Card
- Configuring the Boot Device
- Expansion Cards
- Expansion-Card Cage
- DRAC Card and Cables
- Optical Drive and Cable
- System Memory
- Activating the Integrated NIC TOE
- Processors
- System Battery
- Expansion-Card Riser Boards
- Sideplane Board
- SAS Backplane Board
- Control Panel Assembly (Service-only Procedure)
- System Board (Service-only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting Basic I/O Functions
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting an External SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller Daughter Card
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
Troubleshooting Your System 147
c
Exit the configuration utility and allow the system to boot to the
operating system.
6
Ensure that the required device drivers for your controller daughter card
are installed and are configured correctly. See the operating system
documentation for more information.
7
Check the cable connections inside the system:
a
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
b
Open the system. See "Opening the System" on page 67.
c
Verify that the cable connections between SAS backplane(s) and the
SAS daughter card are correct. See "Installing a SAS Controller
Daughter Card" on page 85.
d
Verify that the SAS cables are securely seated in their connectors.
e
Verify that the power connectors on the SAS backplane(s) are securely
seated in their connectors.
f
Close the system. See "Closing the System" on page 67.
g
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists,
see "Getting Help
" on page 167
.
Troubleshooting a SAS Controller Daughter Card
NOTE: When troubleshooting a SAS controller daughter card, also see the
documentation for your operating system and the controller daughter card.
Problem
• Error message indicates a problem with the SAS controller daughter card.
• SAS controller daughter card performs incorrectly or not at all.
Action
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
Book.book Page 147 Monday, September 14, 2009 12:57 PM