Storage System Hardware Owner's Manual
Table Of Contents
- Hardware Owner’s Manual
- About Your System
- Using the System Setup Program
- Installing System Components
- Recommended Tools
- Inside the System
- Front Bezel
- Opening and Closing the System
- Hard Drives
- Replacing a Hard-Drive Carrier
- Power Supplies
- System Fans
- Cooling Shroud
- Fan Brackets
- Cable Routing
- SAS Controller Daughter Card
- Configuring the Boot Device
- Expansion Cards
- Expansion-Card Cage
- DRAC Card and Cables
- Optical Drive and Cable
- System Memory
- Activating the Integrated NIC TOE
- Processors
- System Battery
- Expansion-Card Riser Boards
- Sideplane Board
- SAS Backplane Board
- Control Panel Assembly (Service-only Procedure)
- System Board (Service-only Procedure)
- Troubleshooting Your System
- Safety First-For You and Your System
- Start-Up Routine
- Checking the Equipment
- Troubleshooting Basic I/O Functions
- Troubleshooting a NIC
- Troubleshooting a Wet System
- Troubleshooting a Damaged System
- Troubleshooting the System Battery
- Troubleshooting Power Supplies
- Troubleshooting System Cooling Problems
- Troubleshooting System Memory
- Troubleshooting an Optical Drive
- Troubleshooting an External SCSI Tape Drive
- Troubleshooting a Hard Drive
- Troubleshooting a SAS Controller Daughter Card
- Troubleshooting Expansion Cards
- Troubleshooting the Microprocessors
- Running the System Diagnostics
- Jumpers and Connectors
- Getting Help
- Glossary
- Index
132 Troubleshooting Your System
To verify that the monitor is connected to the correct video connector,
turn off the system and wait for 1 minute, then connect the monitor to the
other video connector and turn the system on again.
3
Determine whether the system has monitors attached to both the front
and rear video connectors.
The system supports only one monitor attached to either the front or rear
video connector. When a monitor is connected to the front panel, the
back-panel video, and PS/2 keyboard and mouse connectors are disabled.
If two monitors are attached to the system, disconnect one monitor. If the
problem is not resolved, continue to the next step.
4
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 153.
If the tests run successfully, the problem is not related to video hardware.
If the tests fail, see "Getting Help" on page 167.
Troubleshooting the Keyboard
Problem
• System message indicates a problem with the keyboard
• Keyboard is not functioning properly
Action
1
Enter the System Setup program and ensure that the USB ports are
enabled. See "Using the System Setup Program" on page 45.
2
Examine the keyboard and its cable for signs of damage.
3
Swap the faulty keyboard with a working keyboard.
If the problem is resolved, replace the faulty keyboard. See
"Getting Help
"
on page 167
.
4
Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 153.
If the problem is not resolved, see
"Getting Help
" on page 167.
Book.book Page 132 Monday, September 14, 2009 12:57 PM