Instruction Manual
www.euro.dell.com (Europe only) 
www.dell.com/la (Latin American countries) 
www.dell.ca (Canada only) 
l Anonymous file transfer protocol (FTP) 
ftp.dell.com/ 
Log in as user:anonymous, and use your e-mail address as your password.  
l Electronic Support Service 
support@us.dell.com 
apsupport@dell.com (Asian/Pacific countries only) 
support.jp.dell.com (Japan only) 
support.euro.dell.com (Europe only) 
l Electronic Quote Service 
sales@dell.com 
apmarketing@dell.com (Asian/Pacific countries only) 
sales_canada@dell.com (Canada only) 
l Electronic Information Service 
info@dell.com 
AutoTech Service  
Dell's automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their 
portable and desktop computer systems.  
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. 
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact 
information for your region. 
Automated Order-Status Service  
TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotowww.dell.com, or you can call the automated order-status service. A 
recording prompts you for the information needed to locate and report on your order. See the contact information for your region. 










