Specifications

Technical Support
This chapter contains the following sections:
• The Dell Support Website
• Contacting the Technical Assistance Center
• Requesting a Hardware Replacement
Topics:
• Dell Support
• Contacting the Technical Assistance Center
• Requesting a Hardware Replacement
Dell Support
Dell Support provides a range of documents and tools to assist you with effectively using Dell Networking
equipment and mitigating the impact of network outages.
Through Dell Support you can obtain technical information regarding Dell Networking products, access to
software upgrades and patches, and open and manage your Technical Assistance Center (TAC) cases. Dell
Networking Support provides integrated, secure access to these services.
Accessing Support Services
The URL for Dell Support is http://www.dell.com/support. You must have a userid and password to access
Support services. If you do not have a userid and password, you can request these at the website.
To request a userid, password, and Dell Support services, follow these steps.
1 On the Dell Networking Support page, click the Account Request link.
2 Fill out the User Account Request form and click Send. You will receive your userid and password by
email.
3 To access Dell Support services, click the LOGIN link and enter your userid and password.
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