Users Guide

SupportAssist

SupportAssist sends troubleshooting data securely to Dell. SupportAssist in this Dell Networking OS release

does not support automated email notification at the time of hardware fault alert, automatic case creation,

automatic part dispatch, or reports. SupportAssist requires Dell Networking OS 9.9(0.0) and SmartScripts 9.7

or later to be installed on the Dell Networking device. For more information on SmartScripts, see Dell

Networking Open Automation guide.

NOTE

: SupportAssist is enabled by default on the system. To disable SupportAssist, enter the eula-

consent support-assist reject command in Global Configuration mode and save the

configuration.

Topics:

• eula-consent

• support-assist

• support-assist activate

• support-assist activity

• SupportAssist Commands

• SupportAssist Activity Commands

• SupportAssist Company Commands

• SupportAssist Person Commands

• SupportAssist Server Commands

• show eula-consent

• show running-config

• show support-assist status

eula-consent

Accept or reject the end user license agreement (EULA).

Syntax

eula-consent {support-assist} {accept | reject}

Parameters

support-assist Enter the keywords support-assist to either accept or reject

the EULA for the specified service.

accept Enter the keyword accept to accept the EULA for the specified

service.

SupportAssist 1955